profile-img

Mona Elshahidi

Consultant

New Cairo, Cairo, Egypt

Work Experience

  • Country Manager / HR DirectorFull Time

    GCD Group

    Mar 2022 - Present -3 yrs, 4 months

    Kuwait , Salmiya

    • Job Details:Accountability for all operations and achievements of all departments, that monitor the performance, analysis and solving problems, increase revenue, reducing cost, employee branding and culture development ….,
  • Group -HR Director- MENAFull Time

    Happenize for IT Solutions

    May 2020 - Jan 2022 -1 yr, 8 months

    United Arab Emirates , Dubai

    • Job Details:• Manage and Improve Performance plans and strategies for business growth ahead in 6 in global branches: Egypt, UAE, Qatar, India, UK and US. • Identifies internal and external investment and finance opportunities through strong relationships • In partnership with each country branch head, maintain the revenue and cost to improve P&L and ROI • responsible areas are HR, Finance, Sales, Marketing, Operation and customer services
  • CSD-Operation &Business Development DirectorFull Time

    CLEANCO for cleaning and maintenance services

    Mar 2016 - Apr 2020 -4 yrs, 1 month

    United Arab Emirates , Dubai

    • Job Details:• Manages all projects under his control to ensure customer service and maximum profitability. • Manages time and cost. • Meets with clients on a monthly basis to discuss problems with transport / complaint handling. • Monitors and ensures delivery of quality services. • Responsible for designing marketing strategies for the sales. • Responsible for the client Retention & Revenue drop. • Responsible for maintaining the profitability of the department. • Ensures an effective utilization of the Company’s workforce through staff management processes. • Allocates manpower to client projects. • Discusses ongoing needs with the HOD. • Approve transportation schedule, monitoring manpower utilization and operations. • Monitors the employees’ vacation plans and emergency leave, etc. • Records and follows up on resignations, discipline and employee complaints. • Manages the monthly reporting cycle.
  • Senior HRBPFull Time

    CasaEventi

    Jan 2014 - Feb 2016 -2 yrs, 1 month

    Egypt , Cairo

    • Job Details:• Help the board to determine the company’s strategies short and long term. • Develop administrative process and procedures for company-wide activities such as; procurement, asset inventory, insurance policies, emergency evacuation plans. • Manage departments' budgets and ensured that yearly budget requirements were set and adhered to. • Follow-up on implement operations efficiently, to identify the responsibilities, that monitor the work orders sequencing with the workshops in order to solve any problems, which occurred suddenly.Monitor the revenue by analysis sheets in order to meet with the company targets and strategy. • Periodic reviews of the stores and purchases to keep the operation schedules running smoothly, for avoiding any delay with clients. Also regular maintenance on the machines and ensure of the availability of raw materials and spare parts. • Organize and manage the sequential work between departments (sales, production, procurement, collection and delivery), which sharing responsibilities for implementing the work orders to achieve the highest quality and reduce the risks. • Permanent contact with customer service dept. especially in the other branches to control the daily work and determine the extent of demand for each branch. • Preparation the weekly reports, which describe the strengths or weakens outline of implement, thus, illustrate the extent of the efficiency of the staff’s performance. • Preparation the statistical graphics, which describes the outlet from the schedule that was specified to achieve the strategic goals. • Create the logic and active solutions daily problems that occur between departments, which are often results of the work pressures. • Representing the company at events, conferences and exhibitions to enhance and strengthen the company’s profile and optimize all business development opportunities & driving business growth. • Plan, develop and implement strategy for HR management and development (including recruitment and selection policy/practices, discipline, grievance, counselling, pay and conditions, contracts, training and development, succession planning, moral and motivation, culture and attitude development, performance appraisal).
  • Education

    • BSc commerce in Account

      Cairo University (CU)

      Jan 1991 - Jan 1996 - 5 yr

    • High School - Thanaweya Amma

      Gameela Bouhraid

      Jan 1989 

    Achievements

    * Improve Performance plans and strategies for business growth ahead in 4 global branches: Egypt, UAE, Qatar, India, UK and US. * maintain internal and external investment and finance opportunities * increasing the revenue and reducing the cost * improve P&L and ROI • Add and renew about 150 contracts which generating revenue four by 60%. • Grew sales channel 22%, and launched the 6 new services. • Implement call center and online portal to built customer acquisition strategy that generated consistent monthly growth of the client’s payments at least 10%. • Increase the client's satisfaction as well the quality of the services by 90% consequently. • Save EP2 million annually by selling the site scrap for all departments through contract with vendors. • Reducing fixed spending 10% and variable overhead spending 19% through a variety of cost improvement initiatives through better utilization of resources both workers and building materials

    Skills

    View More

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Time Managment

      Blue Ocean·2016
    • business analysis

      American Chamber·2013
    • Business Skills Development

      American Chamber·2008
    Share this Profile