Basic Info

Mona bahi

4 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Admin Assistant at British University in Egypt

Experience Details

Admin Assistant

Administration

Experienced (Non-Manager)


Secretarial work for the Head of Department and the Department
HR work for the English Department
Students work for the English Department

• To provide a full secretarial and clerical support service to the Head of Department and academic staff within the Department.
• To maintain effective diary management, including the co-ordination of all meetings and appointments and the provision of a schedule of activities and briefings for the HOD.
• To examine material/correspondence for the HOD and co-ordinate responses; take action on incoming mail as required i.e. priorities, anticipate action required and prepare routine responses.
• To develop and manage filing and office systems, manual and electronic.
• To prepare copy and distribute documents, papers and correspondence as required.
• To assist with the organization, hospitality, secretarial servicing and minuting of Departmental meetings and to prepare reports as required.
• Update and manage notice boards to ensure current and consistent information is displayed.
• Recording academic staff absence/sickness/working from home and report sickness absence to HOD or point of contact for staff to ring when absence due to illness.
• To assist in Departmental events i.e. Enrolment, Graduation, Open Days.
• To assist and cover for other Departmental Secretaries in case of leave, sickness and other periods of absence.


Company Details

British University in Egypt (multinational)

Cairo, Egypt

More then 1000 employees

Education

N/A

Sep 2012 to present (4 years 3 months)
English Instructor at Berlitz Egypt

Experience Details

English Instructor

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

N/A


Company Details

Berlitz Egypt (multinational)

Egypt

N/A

Education

N/A

Mar 2012 to Sep 2012 (6 months)
Technical Support Agent at Teleperformance

Experience Details

Technical Support Agent

Customer Service/Support

Experienced (Non-Manager)

a Technical Support Agent Sam-sung – U.k.
As Technical Support Agent
Supporting HR recruiting team- Phone screening
Supporting Quality team in surveys & customer satisfaction monitoring.
RTM Delegate (Real Time Management / Analysts).


Company Details

Teleperformance

Egypt

N/A

Telecommunications

N/A

Sep 2010 to Nov 2011 (1 year 2 months)
HR recruiting specialist- Coordinator at Wasla Outsourcing contact centre

Experience Details

HR recruiting specialist- Coordinator

Human Resources

Experienced (Non-Manager)

Started as a part time recruiter for Vodafone UK project, ended up as a full timer
HR Recruiting specialist/ Coordinator Team Leader for the UK recruiting team (Vodafone Project)


Company Details

Wasla Outsourcing contact centre (multinational)

cairo., Egypt

More then 1000 employees

Human Resources

N/A

Nov 2010 to Jan 2011 (2 months)

Education

BA in arts

Education Details

BA

arts

Ain Shams University, Egypt

B / Very Good / 75 - 85%

Coptic Heiroglyphic Heiratic Egyptian archeology European studies OLD Egyptian History others

N/A

Ain Shams University
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Jleeb Alshoyokh high scool

Kuwait

2004

A / Excellent / 85 -100%

N/A

Jleeb Alshoyokh high scool
2004

Certifications

Certificate details

General English

Jun 2005

N/A

N/A

N/A

AUC

N/A

Certificate details

Conversational english

Jun 2009

N/A

N/A

N/A

N/A

FELT
May 2015

Certificate details

FELT

May 2015

N/A

N/A

N/A

auc

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdmin AssistantAdministrationArabicArtsBerlitz EgyptBritish University In EgyptBusiness-orientedCICConversational EnglishCustomer ServiceEducationEnglishEnglish InstructorFELTFlexibleGeneral EnglishHRHR Recruiting Specialist- CoordinatorHandles StressHard WorkerHuman ResourcesInnovativeMS WordPower PointRecruitingSapSupportTechnical SupportTechnical Support AgentTelecommunicationsWasla Outsourcing Contact Centre

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

sap

sap

: Expert

: High

:

1-3 years

CIC

CIC

: Expert

: High

:

1-3 years

MS word

MS word

: Advanced

: Extreme - I love it!

:

5-7 years

Power point

Power point

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

customer service

customer service

: Expert

: High

:

1-3 years

HR

HR

: Expert

: Extreme - I love it!

:

1-3 years

Technical support

Technical support

: Expert

: High

:

Less than 1 year

Recruiting

Recruiting

: Expert

: Extreme - I love it!

:

1-3 years

English Instructor

English Instructor

: Expert

: High

:

Less than 1 year

Key Skills

Business-oriented, Hard worker, Flexible / Adaptive, Innovative, Handles Stress

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