Basic Info

Mona Ibrahim

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

HR Coordinator at Otlob.com

Experience Details

HR Coordinator

Human Resources

Entry Level

- Handled the recruitment process for middle managerial levels whether by filtering the applicants or by headhunting.
- Conducted meetings with the departments' heads to create job analysis in order to get the job descriptions and specifications for the opened positions.
- Handled the newcomers’ documents & personnel work.
- Conducted exit interviews & handled the administration work.


Company Details

Otlob.com

Cairo, Egypt

101-500 employees

Food Services/Restaurants/Catering

www.otlob.com

Mar 2017 to Jun 2017 (3 months)
Recruitment Intern (intern) at Otlob.com

Experience Details

Recruitment Intern (intern)

Human Resources

Entry Level

- Handled the recruitment process for entry level jobs starting from creating the job ads until handling the accepted candidates’ employment documents.
- Searching for the right platforms that could be used in order to acquisite the desired talents.
- Creating job advertisements and posting them on the previously determined platforms.
- Arranging with the department's head to create the interview's questions through which we will evaluate the candidates against the job specifications.
- Filtering the incoming CVs and creating a database with the initially accepted candidates.
- Conducting phone interviews in order to get an overview about the candidates before setting the meeting for the face to face interviews.
- Conducting face to face interviews and evaluating the candidates against the job specifications previously set during the job analysis phase.
- Offering the job offer to the accepted candidates after explaining the entire work condition and package.
- Following up with the new hirees during their training and the first weeks of their employment.


Company Details

Otlob.com

Cairo, Egypt

101-500 employees

Food and Beverage Production

https://www.otlob.com/

Dec 2016 to Mar 2017 (3 months)
International Account Adviser at Vodafone VIS

Experience Details

International Account Adviser

Customer Service/Support

Entry Level

- Handle customers inquiries and complaints.
- Provide customers with accurate information and right solutions.
- Convincing the customers with the latest offers that Vodafone provide.


Company Details

Vodafone VIS (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

http://vis.vodafone.com.eg

Apr 2015 to Jul 2015 (3 months)
OD team member at Enactus Cairo University (student activity)

Experience Details

OD team member

Human Resources

Student

- Develop communication system, authority matrix and code of conduct for the organization.
- Define the gap between the organizational and departmental goals and actual performance.
- Diagnose potential organizational problem areas.
- Events analysis.


Company Details

Enactus Cairo University (student activity)

Cairo, Egypt

http://enactus-cu.org/

Feb 2015 to Jun 2015 (4 months)
PR team member at FCES Students' Council (student activity)

Experience Details

PR team member

Marketing/PR/Advertising

Student

Worked on organizing educational & beneficiary events for the students & faculty members, and handled the communication with the VIPS & Speakers.


Company Details

FCES Students' Council (student activity)

Cairo, Egypt

N/A

Oct 2012 to Nov 2013 (1 year 1 month)
Social Media team member at TREE Cairo University (student activity)

Experience Details

Social Media team member

Marketing/PR/Advertising

Student

Managed the entity’s page and online campaigns on different social media platforms, and worked on creating content to increase the followers’ interaction.


Company Details

TREE Cairo University (student activity)

Cairo, Egypt

N/A

Sep 2012 to Apr 2013 (7 months)

Education

Bachelor's Degree in Business Administration

Education Details

Bachelor's Degree

Business Administration

Cairo University, Egypt

B / Very Good / 75 - 85%

Management Accounting Accounting for Partnership Human Behaviour Business Marketing Economic Resources Commercial Law Public Administration Sales Governmental Accounting Maths 1 & 2

N/A

Cairo University
2012 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Baby Garden language school

Egypt

2012

A / Excellent / 85 -100%

N/A

Baby Garden language school
2012

Certifications

Certificate details

Career Certificate in Human Resources Management

Jan 2015

9 out of 10

N/A

N/A

American University in Cairo

Studied Human Resources as a science to elaborate myself for a professional HR career

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AnalyticalArabicBusinessBusiness AdministrationCareer Certificate In Human Resources ManagementCateringChinese FoodCustomer ServiceDetails-orientedEnglishFood And Beverage ProductionFood ServicesFrenchGoogle ApplicationsHR CoordinatorHuman ResourcesInternational Account AdviserInternetLeaderMarketingMedical WebsitesMicrosoft ExcelMicrosoft PowerPointMicrosoft WordOD Team MemberOrganizerPR Team MemberPastaProblem SolverProfessionalismPsychologyReadingRecruitment InternResearchRestaurantsSocial Media Team MemberSupportTelecommunicationsTravellingVodafone VISWalkingWatching Movies

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Advanced

: Beginner

: Intermediate

: Intermediate

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: Extreme - I love it!

:

1-3 years

Google Applications

Google Applications

: Advanced

: High

:

1-3 years

Microsoft Excel

Microsoft Excel

: Intermediate

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Customer Service

Customer Service

: Advanced

: Little

:

Less than 1 year

Human Resources

Human Resources

: Intermediate

: Extreme - I love it!

:

1-3 years

Psychology

Psychology

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Business

Business

: Beginner

: Extreme - I love it!

:

Less than 1 year

Research

Research

: Beginner

: High

:

Less than 1 year

Key Skills

Analytical, Leader, Organizer, Problem Solver, Details-oriented

Online Presence

https://eg.linkedin.com/in/mona-samir-ibrahim-28b7a47ahttps://www.facebook.com/monasamir

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