Mona Abo El-Magd Ahmed Hathout

National Technology

• Sales CoordinatorFull Time

  Oct 2017 - Jun 2021 -3 yrs, 8 months

  Egypt , Cairo

  • Job Details:• Performs customer service functions by answering employee requests and questions. • Schedules meetings and interviews as requested. • Files documents into appropriate employee files. • Assists or prepares correspondence as requested. • Assists with the preparation of the performance review process (Appraisal & Evaluation) • Prepares new-employee files (Electronic @ZOHO ERP & Paper files). • Performs other related duties as assigned. • Provide orientations for new employees by sharing onboarding packages and explaining company policies
• Project CoordinatorFull Time

  Jul 2011 - Sep 2017 -6 yrs, 2 months

  Egypt , Cairo

  • Job Details:- Plan and schedule Maintenance visits and inform Customer Support Engineers by it. - Organize and maintain paper and electronic files. - Disseminate information by using E- Mail. - Create spreadsheets; compose correspondence & quotations, POs - Manage databases, and create presentations, daily reports about the Customers service and recording it on the organization system. - Keyboarding, Typing, sending and Receiving Faxes and Emails and encoding it with in & out code system. -Billing the maintenance bills according to the maintenance contracts and cooperating with account department issuing that.