Basic Info

Mohamed Galal

3 years

Giza Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Shipping coordinator at El Araby group for Trading & Manufactoring

Experience Details

Shipping coordinator

Logistics/Supply Chain

Experienced (Non-Manager)

N/A


Company Details

El Araby group for Trading & Manufactoring

Cairo, Egypt

More than 1000 employees

Manufacturing, Consumer Electronics

www.elarabygroup.com

Dec 2013 to present (3 years 4 months)
Customer service representative at Egyptian co. for Mobile services "Mobinil"

Experience Details

Customer service representative

Customer Service/Support

Experienced (Non-Manager)

During this work, my responsibilities were as follow:

- Answering the customer’s inquiries and requirements.
- Solving the customer’s problems and ensuring their satisfaction.
- Providing the customer’s with a presentation of all the company products.
- Assuring the company polices and principles are established.


Company Details

Egyptian co. for Mobile services "Mobinil"

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Jan 2010 to Dec 2013 (3 years 11 months)

Achievements


- I've participated in preparing the global ocean freight rates with the global shipping lines. - i was one of the shipping team that was responsible for preparing the freight rates with the courier companies & the air freight forwarders. - I've succeeded to get lower Ex-work rates with keeping good service & good handling manner. -I've contributed to solve many urgent problems with all the carriers & the freight forwarder. - i had some effective modifications in the shipping reports.

Education

Bachelor's Degree in faculty of commerce English section

Education Details

Bachelor's Degree

faculty of commerce English section

Banha University, Egypt

C / Good / 65 - 75%

finacial accounting managerial accounting sales management taxes mathematics development statistics insurance auditing economy business English purchases

N/A

Banha University
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Badrachin secondary school

Egypt

2005

A / Excellent / 85 -100%

N/A

El Badrachin secondary school
2005

Certifications

bachelor degree
May 2009

Certificate details

bachelor degree

May 2009

71 %

N/A

N/A

Banha University

N/A

Training and Courses

Training/Course Details

Advanced English Training Course

Jul 2016

Harvest college

finished all the English levels "12 levels"

Training/Course Details

Advanced training course in International Transport & Logistics

Mar 2016

ATC - Export Development

The studying included the following points: - Export & Import processes. - Shipping processes. - Customs processes.

This profile is not updated!
Last update more than 5 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdvanced English Training CourseAdvanced Training Course In International Transport & LogisticsArabicBachelor DegreeChessConsumer ElectronicsCreativeCustomer ServiceCustomer Service RepresentativeEnglishFaculty Of Commerce English SectionFlexibleLogisticsManufacturingMicrosoft OfficeMusicNegotiatorOrganizerShipping CoordinatorSportsSupportTeam PlayerTelecommunicationsTransportation

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

5-7 years

Key Skills

Negotiator, Creative, Organizer, Flexible / Adaptive, Team Player

Online Presence

http://wuzzuf.net/me/mohgalal2000

i'm looking for a better opportunity

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