Basic Info

Mohamed Galal

3 years

Giza Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Shipping coordinator at El Araby group for Trading & Manufactoring

Experience Details

Shipping coordinator

Logistics/Supply Chain

Experienced (Non-Manager)

N/A


Company Details

El Araby group for Trading & Manufactoring

Cairo, Egypt

More than 1000 employees

Manufacturing, Consumer Electronics

www.elarabygroup.com

Dec 2013 to present (3 years)
Customer service representative at Egyptian co. for Mobile services "Mobinil"

Experience Details

Customer service representative

Customer Service/Support

Experienced (Non-Manager)

During this work, my responsibilities were as follow:

- Answering the customer’s inquiries and requirements.
- Solving the customer’s problems and ensuring their satisfaction.
- Providing the customer’s with a presentation of all the company products.
- Assuring the company polices and principles are established.


Company Details

Egyptian co. for Mobile services "Mobinil"

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Jan 2010 to Dec 2013 (3 years 11 months)

Achievements


- I've participated in preparing the global ocean freight rates with the global shipping lines. - i was one of the shipping team that was responsible for preparing the freight rates with the courier companies & the air freight forwarders. - I've succeeded to get lower Ex-work rates with keeping good service & good handling manner. -I've contributed to solve many urgent problems with all the carriers & the freight forwarder. - i had some effective modifications in the shipping reports.

Education

Bachelor's Degree in faculty of commerce English section

Education Details

Bachelor's Degree

faculty of commerce English section

Banha University, Egypt

C / Good / 65 - 75%

finacial accounting managerial accounting sales management taxes mathematics development statistics insurance auditing economy business English purchases

N/A

Banha University
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Badrachin secondary school

Egypt

2005

A / Excellent / 85 -100%

N/A

El Badrachin secondary school
2005

Certifications

bachelor degree
May 2009

Certificate details

bachelor degree

May 2009

71 %

N/A

N/A

Banha University

N/A

Training and Courses

Training/Course Details

Advanced English Training Course

Jul 2016

Harvest college

finished all the English levels "12 levels"

Training/Course Details

Advanced training course in International Transport & Logistics

Mar 2016

ATC - Export Development

The studying included the following points: - Export & Import processes. - Shipping processes. - Customs processes.

This profile is fresh!
Last update 14 days ago.

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Profile Skills and Keywords

AdaptiveAdvanced English Training CourseAdvanced Training Course In International Transport & LogisticsArabicBachelor DegreeChessConsumer ElectronicsCreativeCustomer ServiceCustomer Service RepresentativeEnglishFaculty Of Commerce English SectionFlexibleLogisticsManufacturingMicrosoft OfficeMusicNegotiatorOrganizerShipping CoordinatorSportsSupportTeam PlayerTelecommunicationsTransportation

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

5-7 years

Key Skills

Negotiator, Creative, Organizer, Flexible / Adaptive, Team Player

Online Presence

http://wuzzuf.net/me/mohgalal2000

i'm looking for a better opportunity

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