MS

mohd sami

Logistics Specialist / Customer Service Executive

Noida, India

Work Experience

  • Logistics Specialist / Customer Service Executive

    Capgemini Technology Services India Ltd

    Mar 2022 - Apr 2025 -3 yrs, 1 month

    India

    • Job Details:Processing & tracking orders, communicating with couriers & customers, maintaining inventory & record keeping, preparing logistics reports, managing customer and tech support queries.

  • HR Assistant / Customer Relations

    Softnice India Private Ltd

    Jan 2021 - Feb 2022 -1 yr, 1 month

    India

    • Job Details:Engaged with healthcare professionals for staffing, conducted candidate outreach and negotiated employment terms, ensured consistent follow-up and customer satisfaction.

  • Sales Executive / Customer Service

    Standard Cloth House Private Ltd

    Jun 2018 - Mar 2020 -1 yr, 9 months

    India

    • Job Details:Responsible for handling all sales activities, providing accurate information and solutions to customers, maintaining good knowledge of the product.

    • Education

    • Bachelor's Degree in Commerce

      Rohilkhand University

    • Bachelor's Degree in Banking and Finance Management

      Aligarh Muslim University

    Skills

    • Customer Service
    • Data Entry
    • Order processing
    • Shipment Tracking
    • logistics reporting
    • Communication
    • collaboration
    • Problem Solving

    Languages

    • English

      Fluent

    • Hindi

      Fluent

    • Urdu

      Fluent
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