Mohammed Helmy

IT Manager

• Job Details:Lead a team across four branches, managing IT systems, implementing solutions, and ensuring alignment with organizational goals, achieving CBahi accreditation. Drive digital transformation using ITIL v4 frameworks, transitioning to service-centric models and improving service delivery by 20%. Oversee budgeting, IT project lifecycles, and compliance with medical standards, streamlining workflows and reducing operational costs by 15%. Foster team collaboration and motivation, ensuring successful project delivery in high-pressure environments.

IT Manager

• Job Details:Managed the Pan-African e-Network medical project, ensuring successful implementation and function. Directed IT operations including network infrastructure, system development, and CCTV management, by leading a team of engineers to ensure high availability and performance across a national healthcare facility. Oversaw the technical planning and execution of international medical conferences, ensuring seamless audiovisual and IT support for over 500 participants. Supervised day-to-day IT functions while driving strategic initiatives to enhance system stability, scalability, and overall operational efficiency.

IT Engineer

• Job Details:Administered Oracle-based HMIS and FMIS systems, ensuring stability and performance for hospital operations. Troubleshot LAN/wireless networks and hardware/software issues, reducing downtime by 25%.