Basic Info

Mohammad Elewy

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Ground Handeling Agent at Aero Services Egypt (ASE)

Experience Details

Ground Handeling Agent

Tourism/Travel, Operations/Management

Experienced (Non-Manager)

1.Ensures a safe work environment and customer
Airlines regulations.
2. Checks passengers in at ticket counter and gate and hands out
boarding passes for outgoing flights.
3. Handles customer complaints regarding ticketing and baggage
handling.
4. Answers customers’ inquiries regarding flight schedules, fares, space
availability for a particular flight and other questions that may arise.
5. Document check for all travelling passenger and making sure of the
illegibility of passenger to enter the desired destination to avoid
INADS.
6. Keeping our records up to date regarding immigration regulations
especially for the destinations we are serving.
7. Sending “OK to Board” to the Airlines after checking with the Egyptian
immigration and different Airport authorities.
8. Cordinates with other airport vendors regarding specific flight
information.
9. Responsible for all flight operation messages in and out.


Company Details

Aero Services Egypt (ASE) (multinational)

Cairo, Egypt

101-500 employees

Airlines/Aviation, Training and Coaching

http://asegrp.aero

Jul 2015 to present (2 years 3 months)
Senior Ground Handeling Agent at Aero Services Egypt (ASE)

Experience Details

Senior Ground Handeling Agent

Tourism/Travel, Operations/Management

Experienced (Non-Manager)

1. Ensures a safe work environment by following IATA and customer Airlines regulations.
2.Responsible for all flight operation messages in and out.
3. Checks passengers in at ticket counter and gate and hands out boarding passes for outgoing flights.
4. Handles customer complaints regarding ticketing and baggage handling.
5. Answers customers’ inquiries regarding flight schedules, fares, space availability for a particular flight and other
questions that may arise.
6. Document check for all travelling passenger and making sure of the illegibility of passenger to enter the desired
destination to avoid INADS.
7. Keeping our records up to date regarding immigration regulations especially for the destinations we are serving.
8. Sending “OK to Board” to the Airlines after checking with the Egyptian immigration and different Airport authorities.
9. Coordinates with other airport vendors regarding specific flight information.
10. Obtain Over-Fly, Landing,Takeoff permits from ECAA for customer airlines


Company Details

Aero Services Egypt (ASE) (multinational)

Cairo, Egypt

101-500 employees

Airlines/Aviation, Training and Coaching

http://asegrp.aero

Jan 2017 to present (9 months)
Direct Consumer Specialist at EG Medical Systems

Experience Details

Direct Consumer Specialist

Customer Service/Support, Logistics/Supply Chain, Marketing/PR/Advertising

Experienced (Non-Manager)

N/A


Company Details

EG Medical Systems

Cairo, Egypt

More than 1000 employees

Pharmaceuticals

www.Eggroup-eg.com

Jul 2017 to present (3 months)
Marketing Specialist at Arab Media

Experience Details

Marketing Specialist

Marketing/PR/Advertising

Entry Level

N/A


Company Details

Arab Media

Giza, Egypt

11-50 employees

Marketing and Advertising, Marketing and Advertising, Media Production

www.arabmediatv.info

Aug 2014 to Jul 2015 (11 months)
Customer service (intern) at Vodafone International Services

Experience Details

Customer service (intern)

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone International Services

Egypt

N/A

Telecommunications

N/A

Jun 2014 to Aug 2014 (2 months)
Marketing/sales (intern) at Summit for Business Solutions

Experience Details

Marketing/sales (intern)

Marketing/PR/Advertising

Entry Level

N/A


Company Details

Summit for Business Solutions

Egypt

N/A

Business Services - Other

N/A

Jan 2013 to Apr 2013 (3 months)
Trips and Events organizer at Freelance

Experience Details

Trips and Events organizer

Creative/Design/Art

Experienced (Non-Manager)

N/A


Company Details

Freelance

Egypt

N/A

Entertainment

N/A

Jun 2011 to Jan 2013 (1 year 7 months)
Updateing the Arabic content in Wikipedia (volunteer) at Wikipedia

Experience Details

Updateing the Arabic content in Wikipedia (volunteer)

Writing/Editorial

Experienced (Non-Manager)

N/A


Company Details

Wikipedia (multinational)

United States

N/A

Education

www.wikipedia.org

Jan 2008 to Jan 2009 (1 year)
Training (intern) at Banque Du Caire

Experience Details

Training (intern)

Banking

Student

N/A


Company Details

Banque Du Caire

Egypt

N/A

Banking

N/A

Jul 2007 to Aug 2007 (1 month)

Education

Bachelor's Degree in Business Administration

Education Details

Bachelor's Degree

Business Administration

Ain Shams University, Egypt

Not specified

N/A

N/A

Ain Shams University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Talaa Gaber El-Ansary Language school

Egypt

2008

A / Excellent / 85 -100%

N/A

Talaa Gaber El-Ansary Language school
2008
This profile is fresh!
Last update 7 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAero Services Egypt (ASE)AirlinesAviationBankingBusinessBusiness AdministrationBusiness Services - OtherCreativeCustomer ServiceDesignDirect Consumer SpecialistEditorialEducationEnglishEntertainmentFlexibleGround Handeling AgentHandles StressInternet SearchLinuxLogisticsManagementMarketingMarketing And AdvertisingMarketing SpecialistMarketing/salesMedia ProductionMicrosoft OfficeOperationPharmaceuticalsProblem SolverSenior Ground Handeling AgentSupportTeam PlayerTelecommunicationsTourismTrainingTraining And CoachingTransportationTravelTrips And Events OrganizerUpdateing The Arabic Content In WikipediaWikipediaWriting

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Fluent

: Advanced

Tools and Technologies

Internet Search

Internet Search

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

1-3 years

Linux

Linux

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Customer Service

Customer Service

: Advanced

: High

:

1-3 years

Marketing

Marketing

: Advanced

: Extreme - I love it!

:

1-3 years

Aviation

Aviation

: Intermediate

: High

:

1-3 years

Operation

Operation

: Intermediate

: High

:

1-3 years

Business

Business

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Creative, Problem Solver, Flexible / Adaptive, Handles Stress, Team Player

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