Mohammad Jallad

Assistant Housekeeping Manager

• Job Details:Supervise and coordinate daily housekeeping operations, ensuring high standards of cleanliness and guest satisfaction. Inspect guest rooms, public areas, and back-of-house for cleanliness, maintenance, and safety compliance. Assist in planning and managing staff schedules, training, and performance evaluations. Monitor inventory levels of linens, amenities, and cleaning supplies; place orders as needed. Respond promptly to guest requests and resolve complaints professionally and efficiently. Work closely with other departments to ensure smooth communication and room readiness. Maintain records and reports related to staff performance, room inspections, and departmental expenses. Support the executive housekeeper in managing large scale cleaning projects and special assignments.

House Keeping Supervisor

• Job Details:Supervised and coordinated the daily activities of housekeeping staff. Ensured all guest rooms, public areas, and back of house areas met cleanliness and safety standards. Conducted regular inspections to maintain quality control. Trained new housekeeping team members on cleaning procedures and service standards. Managed staff schedules and delegated tasks effectively. Reported maintenance issues to the engineering department for prompt action. Handled guest requests and resolved complaints efficiently. Maintained inventory levels of cleaning supplies and amenities. Supported the assistant manager and executive housekeeper in daily operations and special projects.

Cleaning Supervisor

• Job Details:Managed and was responsible for overseeing the cleanliness of public areas to deliver an excellent internal and external guest experience while managing and training staff and organizing regular deep cleaning tasks.