Basic Info

Mohamed Shaheen

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Arabic Mathematics Videos Content Developer at Nagwa

Experience Details

Arabic Mathematics Videos Content Developer

Education/Teaching

Entry Level

Researching, processing, and developing video content for mathematics
Explaining mathematics related topics, through both written and verbal communication
Interpret pedagogical intent of materials and translating them appropriately into online and web-based content
Develop mathematics based videos that are complete, accurate, and meet Chestnut’s requirements for quality, style, and functionality
Learn and apply several instructional strategies and theories to create content
Receiving and acting on constructive feedback through content review process


Company Details

Nagwa (multinational)

Cairo, Egypt

101-500 employees

E-Learning

www.nagwa.com

Jul 2017 to present (5 months)
English Telemarketing Agent at Centro Global Solutions

Experience Details

English Telemarketing Agent

Marketing/PR/Advertising

Entry Level

Communicate with potential customers in U.S
Educate them about the company products and services over the phone,
Meeting targets of the company and fulfilling its mission and vision


Company Details

Centro Global Solutions (multinational)

Egypt

More than 1000 employees

Marketing and Advertising

www.centroglobalsolutions.com

Jul 2017 to Aug 2017 (1 month)
English Technical Support Customer Service Agent at Vodafone UK

Experience Details

English Technical Support Customer Service Agent

Customer Service/Support

Experienced (Non-Manager)

I was responsible for delivering the required technical support to the British customers


Company Details

Vodafone UK (multinational)

Egypt

More than 1000 employees

Telecommunications

www.vodafone.co.uk

Aug 2016 to Jan 2017 (5 months)
English Customer Service Agent at Vodafone UK

Experience Details

English Customer Service Agent

Customer Service/Support

Experienced (Non-Manager)

I was responsible for handling queries of British customers regarding their phone bills


Company Details

Vodafone UK (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.vodafone.co.uk

Dec 2015 to Oct 2016 (10 months)
Salesman at Khedrwares

Experience Details

Salesman

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Khedrwares

Alexandria, Egypt

N/A

Plastics

N/A

Jun 2015 to Oct 2015 (4 months)
Intern (intern) at ANRPC

Experience Details

Intern (intern)

Engineering - Oil & Gas/Energy

Student

N/A


Company Details

ANRPC

Alexandria, Egypt

N/A

Oil and Gas

N/A

Jun 2015 to Jun 2015
Salesman at Sama Group

Experience Details

Salesman

Sales/Retail

Entry Level

N/A


Company Details

Sama Group

Cairo, Egypt

N/A

Import and Export

N/A

Jan 2014 to Mar 2014 (2 months)
Training at the faculty in summer (intern) at Faculty of Engineering .Helwan University

Experience Details

Training at the faculty in summer (intern)

Engineering - Telecom/Technology

Student

N/A


Company Details

Faculty of Engineering .Helwan University

Cairo, Egypt

N/A

Education

N/A

Jun 2013 to Jul 2013 (1 month)

Achievements


A temporary patent for an invention in electronics and another for an invention in energy 

Education

Some College in Electrical and Electronics Engineering

Education Details

Some College

Electrical and Electronics Engineering

Helwan University Faculty of Engineering, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University Faculty of Engineering
2011 - 2017
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Meniet Al- morshid Secondary School

Egypt

2011

A / Excellent / 85 -100%

N/A

Meniet Al- morshid Secondary School
2011

Certifications

C++ Programmming
May 2012

Certificate details

C++ Programmming

May 2012

N/A

N/A

N/A

Facult of Engineering

N/A

Training and Courses

Training/Course Details

C++ Programming

May 2012

Faculty of Engineering At Helawn

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicArabic Mathematics Videos Content DeveloperBusiness DevelopmentC++ ProgrammingC++ ProgrammmingCentro Global SolutionsCommunicatorComputerCustomer ServiceCustomer-orientedDisciplineE-LearningEconomic AnalysisEducationElectrical And Electronics EngineeringEnglishEnglish Customer Service AgentEnglish Technical Support Customer Service AgentEnglish Telemarketing AgentFrenchHard WorkerImport And ExportInnovativeInternInternetMarketingMarketing And AdvertisingMicrosoft OfficeMicrosoft WindowsMind MapsNagwaOil And GasPlasticsPresentation SkillsProblem SolverRetailSalesSalesmanSupportTelecommunicationsTime ManagementTraining At The Faculty In SummerVodafone UK

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Beginner

: Beginner

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Computer

Computer

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Presentation skills

Presentation skills

: Expert

: Extreme - I love it!

:

1-3 years

sales

sales

: Advanced

: Extreme - I love it!

:

1-3 years

customer service

customer service

: Advanced

: High

:

1-3 years

Economic analysis

Economic analysis

: Advanced

: High

:

Less than 1 year

Mind Maps

Mind Maps

: Advanced

: High

:

Less than 1 year

Key Skills

Communicator, Hard worker, Customer-oriented, Problem Solver, Innovative

Online Presence

https://www.linkedin.com/in/mohamed-zakareya-b3b72a107?trk=nav_responsive_tab_profilehttps://www.facebook.com/mohamedzkareya

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