Basic Info

Muhamed habiba

5 years

Alexandria, Egypt

Bachelor's Degree

Manager

Work Experience

Senior Application support and technical presales at UniServPro

Experience Details

Senior Application support and technical presales

IT/Software Development

Manager

Senior application support and technical presales , July 2016 till now

Main tasks

Senior Application Support

Responds to the most complex application issues for customers. Identifies problems and coordinates appropriate corrective action.
Contributes to the creation and modification of overall support policy and procedures. Works on special projects to improve operating efficiency of technical/applications support.
Trains end-usersinternal staff on product offerings.
Identifying and Evaluate Technology Solutions.
Ensure all database servers are backed up, Troubleshoot SQL Server service outages as they occur, Configure SQL Server monitoring utilities to minimize false alarms, Install and configure new SQL Servers, Document the company database environment, support APP Database and follow up business cycle.

Pre-sales tasks
Product presentations and demonstrations
Provide answers to (technical) questions in a Request for Information (RFI) or a Request for Proposal (RFP)
Build custom demonstrations Deliver Proof Of Concepts(POC)
Provide first-line technical support for software evaluations and/or pilot projects
Create internal software requests and POC implementation plans and monitor the approval process
Monitor accurate and correct delivery of software sold


Company Details

UniServPro

Cairo, Egypt

11-50 employees

Computer Software

N/A

May 2016 to present (1 year 7 months)
Senior Application Support – Development Team at AJE Group for Food & Beverages - Egypt

Experience Details

Senior Application Support – Development Team

IT/Software Development

Experienced (Non-Manager)

Ensure all database servers are backed up, Troubleshoot SQL Server service outages as they occur, Configure SQL Server monitoring utilities to minimize false alarms, Install and configure new SQL Servers, Document the company database environment, support APP Database and follow up business cycle


Company Details

AJE Group for Food & Beverages - Egypt (multinational)

Cairo, Egypt

More than 1000 employees

FMCG

https://www.ajegroup.com

May 2015 to May 2016 (1 year)
IT Executive – Development Team at Aramex International for Air and Local Services - Egypt

Experience Details

IT Executive – Development Team

IT/Software Development

Experienced (Non-Manager)

Direct the development, implementation and administration of all IT.
Ensure all database servers are backed up, Troubleshoot SQL Server service outages as they occur, Configure SQL Server monitoring utilities to minimize false alarms, Install and configure new SQL Servers, Document the company database environment


Company Details

Aramex International for Air and Local Services - Egypt (multinational)

Alexandria, Egypt

More than 1000 employees

Transportation

http://www.aramex.com/

May 2013 to May 2015 (2 years)
Software Developer at Fathallah Gomla Market

Experience Details

Software Developer

IT/Software Development

Entry Level

Create Entity Relationship (ER) Diagrams to the proposed database ,Create database objects such as tables, views, stored procedures, Triggers etc.
, Identify columns for Primary Keys in all the tables at the design time and create them, Create functions to provide custom functionality as per the requirements


Company Details

Fathallah Gomla Market

Alexandria, Egypt

More than 1000 employees

FMCG

www.fathallamarket.com

May 2012 to May 2013 (1 year)
• Technical Support at Millinesys

Experience Details

• Technical Support

IT/Software Development

Entry Level

Installing and configuring computer hardware, software, systems, networks, printers and scanners, monitoring and maintaining computer systems and networks


Company Details

Millinesys

Cairo, Egypt

101-500 employees

Information Technology Services

www.millensys.com

Dec 2011 to May 2012 (5 months)

Education

B.Sc. Computer and Information System in computer since

Education Details

B.Sc. Computer and Information System

computer since

High institute for computer and information system, Egypt

Not specified

N/A

N/A

High institute for computer and information system
2007 - 2011

Training and Courses

Training/Course Details

Oracle SQL

Nov 2009

New Horizons

N/A

Training/Course Details

Oracle PLSQL

Dec 2009

New Horizons

N/A

Training/Course Details

Oracle Forms Developer

Apr 2010

New Horizons

N/A

This profile is not updated!
Last update more than 5 months ago.

Jobseeker photo

Profile Skills and Keywords

AJE Group For Food & Beverages - EgyptASP.NETArabicAramex International For Air And Local Services - EgyptC#.NetCommunicatorComputer SinceComputer SoftwareERPEnglishFMCGITIT Executive Development TeamInformation Technology ServicesLinuxMicrosoft SQL ServerMySQLNegotiatorOdooOracle Forms DeveloperOracle PLSQLOracle SQLPersistentPresenterProblem SolverSenior Application Support And Technical PresalesSenior Application Support Development TeamSoftware DeveloperSoftware DevelopmentTransportation Technical Support

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft SQL Server

Microsoft SQL Server

: Expert

: Extreme - I love it!

:

1-3 years

MySQL

MySQL

: Advanced

: Extreme - I love it!

:

1-3 years

odoo

odoo

: Advanced

: Extreme - I love it!

:

1-3 years

C#.Net

C#.Net

: Intermediate

: Extreme - I love it!

:

1-3 years

Linux

Linux

: Intermediate

: Extreme - I love it!

:

1-3 years

ASP.NET

ASP.NET

: Intermediate

: Extreme - I love it!

:

1-3 years

Fields of Expertise

odoo

odoo

: Expert

: Extreme - I love it!

:

1-3 years

ERP

ERP

: Expert

: Extreme - I love it!

:

5-7 years

Key Skills

Communicator, Negotiator, Presenter, Problem Solver, Persistent

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