Basic Info

Mohamed waly

4 years

6th of October City, Egypt

Bachelor's Degree

Experienced

Work Experience

DevOps System Support Engineer (Team Lead) at Starkbits

Experience Details

DevOps System Support Engineer (Team Lead)

IT/Software Development, Engineering - Telecom/Technology, Customer Service/Support

Manager

Configure and deploy systems at client side.
Managing and interpreting customer requirements.
Guiding the design of provided systems and applications.
Design system quality checklists and the optimum usage workflow.
Liaising with other members of the development team and other technical experts to achieve the best system design and upgrades.
Arrange demos and showcases with clients.
Making technical presentations and demonstrating how a product will meet client needs.
Establishing new, and maintaining existing, relationships with customers.
Providing technical assistance and product education.
Engaging in project management duties.
Attending meetings with local and overseas clients.
developing enterprise cloud-based solutions


Company Details

Starkbits

6th of October City, Egypt

11-50 employees

Telecommunications, Engineering Services, Computer Software

www.starkbits.com

Jan 2014 to Jul 2016 (2 years 6 months)
Technical support agent "UK" at Vodafone international service

Experience Details

Technical support agent "UK"

Customer Service/Support

Experienced (Non-Manager)

i work as a technical support agent at Vodafone international services "UK" account


Company Details

Vodafone international service (multinational)

6th of October City, Egypt

More than 1000 employees

Telecommunications, Engineering Services, Information Technology Services

www.vodafone.com.eg

May 2013 to Dec 2013 (7 months)
Service radio engineer at Marcom trade

Experience Details

Service radio engineer

IT/Software Development, Engineering - Telecom/Technology

Entry Level

Installation, repairing, inspection and surveying for Gmdss and navigation equipment


Company Details

Marcom trade

Alexandria, Egypt, Egypt

51-100 employees

Engineering Services

www.marcomtrade.com

Mar 2013 to Jun 2013 (3 months)

Education

Bachelor's Degree in electronic and communication engineer

Education Details

Bachelor's Degree

electronic and communication engineer

Arab Academy for Science, Technology and Maritime Transport, Egypt

C / Good / 65 - 75%

all subjects in the field of electronics and communication departement

N/A

Arab Academy for Science, Technology and Maritime Transport
2006 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

EBS el nasr english boys schools

Egypt

2006

A / Excellent / 85 -100%

N/A

EBS el nasr english boys schools
2006

Training and Courses

Training/Course Details

networking

Aug 2012

new horizons

Cisco certified network associated

Training/Course Details

embedded systems standard diploma

Apr 2014

Alexandria training center

c programming , embedded C, advanced C, AVR micro controllers, real time operating systems,software engineering

This profile is fresh!
Last update 4 days ago.

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Profile Skills and Keywords

ApacheArabicCCNACarsCisco Routers And Applications Installed In ItCommunicationsComputer SoftwareCustomer ServiceDevOps System Support Engineer (Team Lead)Electronic And Communication EngineerEmbedded Systems Standard DiplomaEngineering ServicesEnglishFocused On Operating Automation Integration And Configuration Management Using Automation Tools (Ansible)FootballFrenchITInformation Technology ServicesInternetLinux Administration And NetworkingMicrosoft OfficeMonitoring Tools (Nagios, Server Density)NetworkingNetworking And SecurityReadingService Radio EngineerSoftware DevelopmentSupportSwimmingTCP/IP, LAN, WANTechnical Support Agent "UK"TechnologyTelecommunicationsTravellingVPNVirtual MachinesVisual BasicVodafone International Service

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

CCNA

CCNA

: Expert

: Extreme - I love it!

:

1-3 years

Visual Basic

Visual Basic

: Advanced

: Medium

:

Less than 1 year

Linux administration and networking

Linux administration and networking

: Advanced

: Extreme - I love it!

:

1-3 years

Monitoring tools (Nagios, Server Density)

Monitoring tools (Nagios, Server Density)

: Advanced

: Extreme - I love it!

:

1-3 years

Networking and Security

Networking and Security

: Advanced

: Extreme - I love it!

:

3-5 years

Virtual machines

Virtual machines

: Advanced

: Extreme - I love it!

:

1-3 years

Apache

Apache

: Advanced

: Extreme - I love it!

:

Less than 1 year

VPN

VPN

: Advanced

: Extreme - I love it!

:

1-3 years

TCP/IP, LAN, WAN

TCP/IP, LAN, WAN

: Advanced

: Extreme - I love it!

:

3-5 years

Focused on Operating automation integration and configuration management using Automation tools (Ansible)

Focused on Operating automation integration and configuration management using Automation tools (Ansible)

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

cisco routers and applications installed in it

cisco routers and applications installed in it

: Advanced

: Extreme - I love it!

:

Less than 1 year

Online Presence

https://www.linkedin.com/profile/view?id=196354664&trk=nav_responsive_tab_profilehttp://www.facebook.com/mohamed.waly.982

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