Basic Info

Mohamed Wahshey

Less than 1 year

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

International Technical Support Advisor at Vodafone Egypt (VIS UK account)

Experience Details

International Technical Support Advisor

IT/Software Development

Entry Level

Handle British Customer complaints, log customer details on the CRM, Handle all network & Internet issues.


Company Details

Vodafone Egypt (VIS UK account) (multinational)

Giza, Egypt

More than 1000 employees

Telecommunications

http://www.vodafone.co.uk

Oct 2016 to Mar 2016

Achievements


My manager received 2 thank you calls in a week for me, this was one of the biggest achievements in Vodafone UK because it's hard to satisfy customer that much that he tells you he wants to speak to your manager to thank him for hiring you.


I have gained an appreciation certificate from my institute for making soft skills lectures for students for free, and for creating the first student activity at the same institute.

Education

College Diploma in Computer Science

Education Details

College Diploma

Computer Science

Institute of Statistical Studies and Research (ISSR), Cairo University, Egypt

Not specified

N/A

N/A

Institute of Statistical Studies and Research (ISSR), Cairo University
2016 - 2019 (Expected)
Bachelor's Degree in Management Information Systems

Education Details

Bachelor's Degree

Management Information Systems

Higher Institute for Specific Studies, Egypt

C / Good / 65 - 75%

N/A

N/A

Higher Institute for Specific Studies
2011 - 2015
This profile is fresh!
Last update 7 days ago.

Jobseeker photo

Profile Skills and Keywords

BootstrapC++C/C++CSS3Computer ScienceCreativeEnglishGermanHTML5Hard WorkerITInternational Technical Support AdvisorInternetJQueryJavaScriptLeaderManagement Information SystemsPlannerPresenterProfessional EnvironmentProgrammingPythonSoftware DevelopmentTelecommunicationsVodafone Egypt (VIS UK Account)

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

HTML5

HTML5

: Advanced

: Extreme - I love it!

:

Less than 1 year

CSS3

CSS3

: Advanced

: Extreme - I love it!

:

Less than 1 year

javaScript

javaScript

: Intermediate

: Extreme - I love it!

:

Less than 1 year

jQuery

jQuery

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Bootstrap

Bootstrap

: Intermediate

: Extreme - I love it!

:

Less than 1 year

C/C++

C/C++

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Python

Python

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

IT

IT

: Beginner

: Extreme - I love it!

:

Less than 1 year

C++

C++

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Planner, Hard worker, Presenter, Creative

Online Presence

https://www.linkedin.com/in/mohamedwahshey/

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