Basic Info

Mohamed Ahmed

More than 15 years

Cairo, Egypt

Master's Degree

Manager

Work Experience

Country IT Division Manager at PIL EGYPT SAE

Experience Details

Country IT Division Manager

Operations/Management, IT/Software Development

Senior Management (e.g. VP, CEO)

1. Managing internal Business Solutions Projects, from solutions’ providers side and from business owners side
2. Lead and conduct the business analysis and the gathering of business needs from business owners and stakeholders,
3. analyzes the structure and flow of the business’ work to identify possible application solutions.
4. Manage the relationship with solution provider during project life cycle and after project completion through SLA
5. Creates processed and protocols for software
6. Plan scope and prioritize application change and enhancement requests and manage releases.
7. Developing a comprehensive business Information Technology strategy for PIL EGYPT BUSINESS GROUP
8. Develop reliable metrics for hardware, software and storage while ensuring strategic capacity planning
9. Identify security vulnerabilities and eliminate them with strategic solutions that increase data safety
10. Develop an IT budget plan to maximize efficiency in running PIL infrastructure
11. Ensures application support policies and procedures are developed, maintained, and up-to-date
12. Planning and implement organization security, closing security loopholes
13. Shared on regional IT projects with global IT teams
14. Coach, motivate & supervise the subordinates.
15. Design, implement and support Network Infrastructures


Company Details

PIL EGYPT SAE (multinational)

Cairo, Egypt

101-500 employees

Transportation, Logistics and Supply Chain

www.pilship.com

Nov 2015 to present (2 years 2 months)
IT Manager at PIL EGYPT SAE

Experience Details

IT Manager

IT/Software Development, Installation/Maintenance/Repair

Manager

Manage information technology
• Designing , implementing and customizing of ERP System (Microsoft Dynamics GP, IST shipping local system )
• Planning and implementing of additions, deletions and major modifications to the supporting Company IT infrastructure
• Develop and implement policies and procedures for electronic data processing and computer systems operations
• Ensure of Producing documentation on operational, system and user procedures & guidelines.
• Meet with managers to discuss system requirements, specifications, costs and timelines
• Planning for IT Budget Planning
Manage High Availability and security
• Planning and implement organization security , closing security loopholes
• ensure that the computing and network resources are available to all users with the right access level
• Planning for maintaining maximum infrastructure availability, troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary

Help Desk Administration
• Responds to escalated help desk issues.
• Oversees all IT administration and maintenance processes.
• Interacts with Managers and employees on all levels to help resolve IT-related issues and provides answers in a timely manner.
• Oversees the administration of the company's WAN / LAN
Asset Management
• Builds and maintains vendor relationships and manages the purchase of hardware and software products.
• Manages the purchasing of all software, hardware and other IT supplies .
Ensures that company assets are maintained responsibly
Training
• Train employees for all new technologies that add to company's IT infrastructure.
• Develop IT Department knowledge all the time by self training and courses if needed.


Company Details

PIL EGYPT SAE (multinational)

Cairo, Egypt

N/A

Transportation

www.pilship.com

Jul 2006 to Nov 2015 (9 years 4 months)
Network engineer at Access Internet Services

Experience Details

Network engineer

IT/Software Development

Senior Management (e.g. VP, CEO)

• Network engineer (ADSL, SDSL, ISDN) connections.
• Configuring G.HSDSL, ADSL.
• Supporting (mail server -Imail-DNS)
• Network installation (Wan, Lan ) (Fram relay, Dslam -( Dlink CTC)- Configuration


Company Details

Access Internet Services

Cairo, Egypt

N/A

Information Technology Services, Internet/E-commerce

N/A

Apr 2004 to Jun 2006 (2 years 2 months)
Technical support at ROWAD FOR EDUCATION TECHNOLOGIES

Experience Details

Technical support

IT/Software Development

Experienced (Non-Manager)

• Technical support
• Network Administration
Producing Computer (assembling component of computer in project of device for each student )


Company Details

ROWAD FOR EDUCATION TECHNOLOGIES

Cairo, Egypt

N/A

Information Technology Services

N/A

Jan 2002 to Apr 2003 (1 year 3 months)

Achievements


• Deploy LFS warehouse-management-system for PIL logistics 2015
• Migrate to new ERP system (LMS/AMS) for PIL Egypt current project 2017



- Designs IT Dep. policy.
- Design and implement Disaster Recovery plan, Security (2006)
- Upgrade ERP system Shipping module ( IST local system) 2007
- Virtualizing Data Center -ESX 5.1(2013)
- Apply VDI solution (2014)
- Migrate to new ERP system -ASFS, GP 2013 (2014)


Design and implement Customer Details web application by PHP
was a team leader in installing ADSL connection in 2 central


Baraka Optics Group (2009): VOIP consultant in Cisco VOIP project Container Trucking company MEN (6-2014) Deploy ERP system/container trucking system Skyline company (2015) Deploy Freight forwarding System

Education

MBA in PMP

Education Details

MBA

PMP

Arab Academy for Science, Technology and Maritime Transport (AASTMT), Egypt

A / Excellent / 85 -100%

MBA

N/A

Arab Academy for Science, Technology and Maritime Transport (AASTMT)
2015 - 2018
College Diploma in information technology department

Education Details

College Diploma

information technology department

Arab Academy for Science and Technology and Maritime Transport, Egypt

A / Excellent / 85 -100%

N/A

N/A

Arab Academy for Science and Technology and Maritime Transport
2013 - 2015
BSc in Accounting

Education Details

BSc

Accounting

Cairo University faculty of commerce, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University faculty of commerce
1996 - 1999
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Orman

Egypt

1995

B / Very Good / 75 - 85%

N/A

Orman
1995

Certifications

MCSE
Jul 2004

Certificate details

MCSE

Jul 2004

N/A

N/A

N/A

Microsoft

N/A

Certificate details

Certified Oracle J Developer (Rel.3): Develop Database Applications with java

Jan 2001

N/A

N/A

N/A

Oracle

N/A

Certificate details

Sun Certified Programmer for Java2 Platform . Oracle Certified Professional

Jan 2001

N/A

N/A

N/A

Sun

N/A

MCTIP 2012
Jun 2013

Certificate details

MCTIP 2012

Jun 2013

N/A

N/A

N/A

Microsoft

N/A

Certificate details

MCSA Windows Server 2012

Jan 2013

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

VCP5-DT VMware Certified Professiona Datacenter Virtualization

Jun 2013

Valuesys

VMware Certified Professiona Datacenter Virtualization

Training/Course Details

MCSE course

Mar 2008

NewHorizon

N/A

CCNA at YAT
Feb 2003

Training/Course Details

CCNA

Feb 2003

YAT

N/A

Training/Course Details

4047 Introduction to installing and managing Microsoft Exchange server 2007

Mar 2008

New Horizon

N/A

Training/Course Details

5049 Managing Message Security using Microsoft Exchange server 2007

Jul 2008

New Horizon

N/A

Training/Course Details

5050 Recovering Messaging Server and Databases using Microsoft exchange server 2007

Jul 2008

New Horizon

N/A

Training/Course Details

RH003- Red Hat Linux Essentials at Linux Plus

Jan 2010

Linux Plus

Red Hat Enterprise Linux 5.4

Training/Course Details

RH131- Linux System Administrator at Linux Plus

Jan 2010

Linux Plus

Red Hat Enterprise Linux 5.4

Training/Course Details

RH253- Red Hat Linux Networking and Security Administration at Linux Plus

Jan 2010

Linux Plus

Red Hat Enterprise Linux 5.4

Training/Course Details

IBM Lotus Domino 8 System administration Operating Fundamental

Sep 2010

IBM

N/A

Training/Course Details

Building the IBM Lotus Domino 8 Infrastructure

Sep 2010

IBM

N/A

Training/Course Details

Managing IBM Lotus Domino I Servers and Users

Sep 2010

IBM

N/A

Training/Course Details

Kaspersky Security concept

Jan 2009

Valuesys

N/A

Training/Course Details

Time Management course.

Jan 2008

YYT

N/A

Training/Course Details

ITIL 2011 Foundation

Apr 2016

EGYBYTE

ITIL covers five core disciplines: Service Strategy Service Design Service Transition Service Operation Continual Service Improvement

Jobseeker photo

Profile Skills and Keywords

4047 Introduction To Installing And Managing Microsoft Exchange Server 20075049 Managing Message Security Using Microsoft Exchange Server 20075050 Recovering Messaging Server And Databases Using Microsoft Exchange Server 2007AccountingActive DirectoryAdaptiveAnalyticalArabicBuilding The IBM Lotus Domino 8 InfrastructureBusiness AnalysisBusiness Application ManagerCCNACIO , IT ManagerCertified Oracle J Developer (Rel.3): Develop Database Applications With JavaCisco ASACountry IT Division ManagerDesignerE-commerceERP ApplicationERP System ImplementationERP SystemsEnglishFlexibleHigh AvailabilityHttp://free4arab.com/Http://www.ted.com/tedxIBM Lotus Domino 8 System Administration Operating FundamentalIBM Lotus NotesITIT Budget PlanningIT ManagerIT Service ManagementITIL 2011 FoundationInformation Technology DepartmentInformation Technology ServicesInnovativeInstallationInternetKaspersky Security CenterKaspersky Security ConceptLeaderLinux And Firewall.Logistics And Supply ChainMBAMCITPMCSA Windows Server 2012MCSEMCSE CourseMCTIP 2012MS Dynamics GPMaintenanceManagementManaging IBM Lotus Domino I Servers And UsersMicrosoft SQL Server AdministrationNetwork EngineerPIL EGYPT SAEPMPPPTP,PlannerPlanning And Implementing IT InfrastructurePlanning It Policy And ProcedureProject ManagementRH003- Red Hat Linux Essentials At Linux PlusRH131- Linux System Administrator At Linux PlusRH253- Red Hat Linux Networking And Security Administration At Linux PlusReadingRed Hat Server V.5RepairSecuritySoftware DevelopmentSportSun Certified Programmer For Java2 Platform . Oracle Certified ProfessionalSwimmingSymantec Backup ExecTechnical SupportTime Management Course.TransportationVCP5-DT VMware Certified Professiona Datacenter VirtualizationVMware VSphereVirtualizationWMSWarehouse Managmet System WMSZentyal

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

MS Dynamics GP

MS Dynamics GP

: Expert

: Extreme - I love it!

:

More than 7 years

Symantec backup exec

Symantec backup exec

: Expert

: High

:

5-7 years

Zentyal

Zentyal

: Expert

: Extreme - I love it!

:

5-7 years

Kaspersky Security Center

Kaspersky Security Center

: Expert

: Extreme - I love it!

:

More than 7 years

VMware vSphere

VMware vSphere

: Expert

: Extreme - I love it!

:

5-7 years

MCITP

MCITP

: Expert

: Extreme - I love it!

:

5-7 years

PPTP,

PPTP,

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft SQL Server Administration

Microsoft SQL Server Administration

: Expert

: Extreme - I love it!

:

More than 7 years

Active Directory

Active Directory

: Expert

: Extreme - I love it!

:

More than 7 years

ERP application

ERP application

: Expert

: Extreme - I love it!

:

More than 7 years

Linux and firewall.

Linux and firewall.

: Advanced

: High

:

3-5 years

WMS

WMS

: Advanced

: High

:

Less than 1 year

Red Hat Server V.5

Red Hat Server V.5

: Intermediate

: High

:

3-5 years

IBM Lotus Notes

IBM Lotus Notes

: Intermediate

: High

:

1-3 years

cisco ASA

cisco ASA

: Intermediate

: High

:

5-7 years

Fields of Expertise

CIO , IT Manager

CIO , IT Manager

: Expert

: Extreme - I love it!

:

More than 7 years

Project management

Project management

: Expert

: Extreme - I love it!

:

More than 7 years

ERP Systems

ERP Systems

: Expert

: Extreme - I love it!

:

More than 7 years

IT Budget Planning

IT Budget Planning

: Expert

: Extreme - I love it!

:

More than 7 years

Planning and implementing IT infrastructure

Planning and implementing IT infrastructure

: Expert

: Extreme - I love it!

:

More than 7 years

Planning it policy and procedure

Planning it policy and procedure

: Expert

: Extreme - I love it!

:

More than 7 years

High Availability

High Availability

: Expert

: Extreme - I love it!

:

5-7 years

IT Service Management

IT Service Management

: Expert

: Extreme - I love it!

:

More than 7 years

ERP System Implementation

ERP System Implementation

: Expert

: Extreme - I love it!

:

More than 7 years

Business Application Manager

Business Application Manager

: Expert

: Extreme - I love it!

:

More than 7 years

business analysis

business analysis

: Expert

: Extreme - I love it!

:

More than 7 years

Warehouse Managmet System WMS

Warehouse Managmet System WMS

: Advanced

: High

:

3-5 years

Designer

Designer

: Advanced

: Extreme - I love it!

:

5-7 years

Security

Security

: Advanced

: High

:

More than 7 years

virtualization

virtualization

: Advanced

: Extreme - I love it!

:

5-7 years

Key Skills

Analytical, Leader, Planner, Flexible / Adaptive, Innovative

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