Basic Info

Mohamed Rizk

10 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

CRM Manger at El-Ezaby Pharmacy

Experience Details

CRM Manger

Customer Service/Support

Manager

N/A


Company Details

El-Ezaby Pharmacy

Cairo, Egypt

More than 1000 employees

Pharmaceuticals

www.elezabypharmacy.com

May 2013 to present (3 years 7 months)
Branch manger at El-Ezaby pharmacy

Experience Details

Branch manger

Pharmaceutical

Manager

N/A


Company Details

El-Ezaby pharmacy

Cairo, Egypt

More than 1000 employees

Pharmaceuticals

www.elezabypharmacy.com

Sep 2006 to May 2013 (6 years 8 months)

Education

BSc in pharmacy

Education Details

BSc

pharmacy

October 6 University, Egypt

C / Good / 65 - 75%

N/A

N/A

October 6 University
2001 - 2006

Certifications

MBA-Mini
Sep 2009

Certificate details

MBA-Mini

Sep 2009

N/A

N/A

N/A

Knowledge training center

N/A

Certificate details

SAP KeyUser CRM modules

Jun 2013

N/A

N/A

N/A

Enterprise Consultancy Services (ECS)

N/A

Certificate details

Mitel Contact center manger

Jun 2013

N/A

N/A

N/A

Wasla outsourcing

N/A

Certificate details

aheeva Contact center manger

Apr 2016

N/A

N/A

N/A

Wasla outsourcing

N/A

Certificate details

xCally Contact center manger

Apr 2016

N/A

N/A

N/A

Stars Tel Contact Center & BPO

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

Adobe PhotoshopAheeva Contact Center MangerBranch MangerCRMCRM DirectorCRM MangerCustomer ServiceCustomer ServicesCustomer SupportCustomer-orientedEnglishLeaderMBA-MiniManagementMicrosoft OfficeMitel Contact Center MangerOperation DirectorOrganizerPharmaceuticalPharmaceuticalsPharmacyProblem SolverSAP KeyUser CRM ModulesSapSupportSupportiveXCally Contact Center Manger

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Adobe Photoshop

Adobe Photoshop

: Expert

: Extreme - I love it!

:

1-3 years

sap

sap

: Expert

: Extreme - I love it!

:

3-5 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

3-5 years

Customer Support

Customer Support

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

management

management

: Expert

: Extreme - I love it!

:

3-5 years

customer services

customer services

: Expert

: Extreme - I love it!

:

3-5 years

CRM director

CRM director

: Expert

: Extreme - I love it!

:

3-5 years

operation director

operation director

: Expert

: Extreme - I love it!

:

3-5 years

CRM

CRM

: Expert

: Extreme - I love it!

:

3-5 years

Key Skills

Leader, Customer-oriented, Organizer, Problem Solver, Supportive

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