Basic Info

Mohamed ahmed

1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer relations management at Orient paints

Experience Details

Customer relations management

Marketing/PR/Advertising , Analyst/Research, Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Orient paints

Cairo, Egypt

101-500 employees

Manufacturing

www.orient-paints.com

Jul 2016 to present (1 year 6 months)
Call center agent (staff) at Etisalat misr

Experience Details

Call center agent (staff)

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Etisalat misr

Cairo, Egypt

More than 1000 employees

Consumer Services

www.etisalat.com

Mar 2015 to Jul 2016 (1 year 4 months)
Call center agent at Raya contact center

Experience Details

Call center agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Raya contact center

Egypt

N/A

Consumer Services

N/A

Oct 2014 to Apr 2015 (6 months)
Call center at Mobinil

Experience Details

Call center

Customer Service/Support

Entry Level

N/A


Company Details

Mobinil

Giza, Egypt

N/A

Consumer Services

www.mobinil.com

Oct 2012 to Oct 2014 (2 years)

Education

commerce in foreign trade Dep.

Education Details

commerce

foreign trade Dep.

Helwan University, Egypt

Not specified

N/A

N/A

Helwan University
2008 - 2012

Training and Courses

Training/Course Details

customer care

Sep 2012

bank masr

traning for one month in bank masr

Jobseeker photo

Profile Skills and Keywords

ArabicBankingCRMCall CenterCall Center AgentCall Center Agent (staff)ComputerConsumer ServicesCustomer CareCustomer Relations ManagementCustomer ServiceEnglishForeign Trade Dep.Handles StressHard WorkerManufacturingMarketingMicrosoft OfficeMusicOrganizerPhotographyProblem SolverResearchSocialSportSupportWork

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Photography

Photography

: Expert

: Extreme - I love it!

:

Less than 1 year

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Fields of Expertise

CRM

CRM

: Expert

: Extreme - I love it!

:

1-3 years

customer care

customer care

: Expert

: Extreme - I love it!

:

3-5 years

banking

banking

: Expert

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Organizer, Problem Solver, Social, Handles Stress

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