Basic Info

Mohamed Mannaa

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior Supply Chain Planner at LEONI Wiring Systems

Experience Details

Senior Supply Chain Planner

Manufacturing/Production

Experienced (Non-Manager)

•Support Central Planning Supervisor with maintenance of Standard Work guide for Central Planning.
•Assist in training new supply chain planners.
•Key member of effort to implement a new MPS process that assists in facilitating monthly S&OP; meetings with upper level management.
•Identifies and implements ways to improve customer service, inventory levels, and supply chain efficiency.
•Analyze sales forecast vs. actual demand to support 90% forecast accuracy goal and help maintain high integrity of planning ERP outcomes and MRP exception messages for efficient execution.
•Continuously work on improving the planning and scheduling process by assisting to maintain data integrity and accuracy.
•Work cross-functionally and manage multiple priorities.


Company Details

LEONI Wiring Systems (multinational)

Cairo, Egypt

More than 1000 employees

Automotive

http://www.leoni-wiring-systems.com/

Mar 2016 to present (9 months)
Planning Specialist and Customer Interface at LEONI Wiring Systems

Experience Details

Planning Specialist and Customer Interface

Manufacturing/Production

Experienced (Non-Manager)

•Analyzing forecasts of customer demand to create a workable production plan by considering all factors involved (resources, capacities, raw material, plant calendar, MRP intervals, etc.).
•Interface with customers to negotiate and coordinate changes in demand forecast to provide a clear understanding of required controls to minimize risks associated with production activity and rearrange customer schedule of deliveries if needed.
•Ensuring on-time delivery to customers by determining rational way of shipping in terms of cost and time to improve / maintain customer satisfaction level.
•Maintain finished goods inventory at target levels to ensure high service level.
•Incorporate basic financial analysis into planning activities.
•Review sales forecast with Business Unit (UK) on monthly basis and provide recommendations consistent with knowledge of current or historical demand.
•Coordinate Run-in/Run-out processes for Newly/Terminated projects
Ensuring a smooth and accurate implementation of newly projects (NPI) / Modified products (MCS) by collaborating with engineering, procurement and other sections in order not to affect production efficiency and customer order fulfillment.
Make certain of customer awareness of potential liability (finished goods / raw material) caused by implementation of modified products / projects run-out.


Company Details

LEONI Wiring Systems (multinational)

Cairo, Egypt

N/A

Automotive

http://www.leoni-wiring-systems.com/

Feb 2015 to Feb 2016 (1 year)
Central Planner and Customer Interface at LEONI Wiring Systems

Experience Details

Central Planner and Customer Interface

Manufacturing/Production

Entry Level

•Formulate and co-ordinate a manufacturing requirement plan based on customer’s requirements.
•Regular communication with Logistics, Procurement and Production teams to ensure knowledge of any potential change(s), especially within manufacturing lead time.
•Monitors the output adherence and the required build priorities as per customer demands.
•Expediting production bottle necks due to potential material shortages and highlighting probable recovery actions to procurement and production departments.
•Create and maintain integrity of finished goods master data on ERP system (FORS).


Company Details

LEONI Wiring Systems (multinational)

Cairo, Egypt

More than 1000 employees

Automotive

http://www.leoni-wiring-systems.com/

Feb 2014 to Jan 2015 (11 months)
Workforce Analyst at Teleperformance

Experience Details

Workforce Analyst

Customer Service/Support

Experienced (Non-Manager)

•Participate in forecasting meetings with clients, business leaders as well as remote site management in order to develop accurate short and long-term workloads.
•Advise the business in determining hiring needs and serve as initial contact point for all issues regarding staffing and scheduling based on forecasted workloads.
•Responsible for intraday/day/week/month forecasting & scheduling.
•Identify gaps and formulate recommendations in workloads and proposes solutions based upon analysis.
•Maintain an accurate database of historical information on absenteeism, attrition, productivity, service level performance and staffing adherence.


Company Details

Teleperformance (multinational)

Cairo, Egypt

501-1000 employees

Telecommunications

http://www.teleperformance.com/

May 2012 to Feb 2014 (1 year 9 months)
Contact Center Customer Service Representative at Teleperformance

Experience Details

Contact Center Customer Service Representative

Customer Service/Support

Entry Level

•Support and provide service via phone and e-mail as a receiver and caller.


Company Details

Teleperformance (multinational)

Cairo, Egypt

501-1000 employees

Telecommunications

http://www.teleperformance.com/

Feb 2010 to Jan 2011 (11 months)

Achievements


Career Highlights Supply Chain Planner •Key member of effort to implement a new MPS process that assists in facilitating monthly S&OP; meetings with upper level management. •Made significant contribution towards maintaing high levels of satisifaction to one of the Key customers Workforce Analyst •Increased the overall utilization of staff by 5% to 10% through determining optimal hiring needs along with maintaining agreed service level. •supported in launching a new line of business in Egypt serving offshore countries.

Education

Bachelor's Degree in Business administration - English Section

Education Details

Bachelor's Degree

Business administration - English Section

Helwan University, Egypt

C / Good / 65 - 75%

Strategic Management Managerial Finance Transportation Accounting Economics Banking

N/A

Helwan University
2005 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

orouba language school

Egypt

2005

A / Excellent / 85 -100%

N/A

orouba language school
2005

Training and Courses

Training/Course Details

Microsoft Excel

Jan 2014

New Horizon

N/A

Training/Course Details

Microsoft Access

Dec 2015

New Horizon

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AnalyticalArabicAutomotiveBusiness Administration - English SectionCentral Planner And Customer InterfaceCommunicatorContact Center Customer Service RepresentativeCustomer SatisfactionCustomer ServiceDemand PlanningEnglishHandles StressInventory ManagementLEONI Wiring SystemsManufacturingMicrosoft AccessMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordOperationsPlannerPlanning Specialist And Customer InterfaceProductionSenior Supply Chain PlannerSupply ChainSupportSupportiveTelecommunicationsTeleperformanceTrend ForecastingWorkforce Analyst

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

3-5 years

Microsoft Word

Microsoft Word

: Advanced

: High

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: High

:

1-3 years

Microsoft Outlook

Microsoft Outlook

: Advanced

: High

:

3-5 years

Microsoft Access

Microsoft Access

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Supply Chain

Supply Chain

: Advanced

: Extreme - I love it!

:

1-3 years

Customer Satisfaction

Customer Satisfaction

: Advanced

: High

:

3-5 years

Demand Planning

Demand Planning

: Advanced

: Extreme - I love it!

:

1-3 years

Trend Forecasting

Trend Forecasting

: Intermediate

: High

:

1-3 years

Inventory Management

Inventory Management

: Intermediate

: High

:

1-3 years

Key Skills

Analytical, Planner, Communicator, Handles Stress, Supportive

Online Presence

https://www.linkedin.com/in/mohamed-mannaa-4124a379?trk=nav_responsive_tab_profile_pichttps://www.facebook.com/mohamed.mannaa.50

Mohamed is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Mohamed's full profile and find more great talent and professionals to join your team.