Basic Info

Mohamed Abd El-Karim

4 years

Giza Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

ICT Specialist at Al-Khalilia

Experience Details

ICT Specialist

IT/Software Development

Experienced (Non-Manager)

Works as Network and System Administrator, Maintenance Engineer, and IT Consultant for many companies

Network & System Administrator and Maintenance Engineer (Part Time)
West Bakr Petroleum Company – Nasr City, Egypt
• Managed and troubleshot networking, ESXi host, vSphere client, and virtual machines.
• Provided weekly preventive maintenance for all PCs’ hardware, network, Windows(7, 2003), vSphere 5
• Managed over 500 user accounts in active directory and designed table for purchasing Exchange Server 2013
• Undertook Installation, configuration, troubleshooting and maintenance of HP & Dell Desktop PCs and Printers.
• Supported the company in designing the specs for tenders and in making the decision.

Network & System Administrator and Maintenance Engineer (Part Time)
Excel Cargo Company – New Maadi, Egypt
• Provided weekly backups and weekly preventive maintenance for all PCs’ hardware, network, windows 7, SQL 2005 Server, & IIS 7.
• Provided advice on selection and purchasing of IT equipment.

Network and System Administrator
Eni – Tecnomare Egypt Ltd Company – New Maadi, Egypt
• Managed (SQL Server 2005, Server 2003) VMs, Windows XP & 7 workstations and Laptops, and daily backups
• Added, maintained and removed objects within Active Directory, and users and devices required on Call Manager
• Managed and troubleshot networking, VPN, Cisco (Routers – Switches – ASA firewall), and vSphere 5 cluster
• Managed Videoconference sessions, CCTV system, and Actatek access control and Time & Attendance software
• Performed day-to-day backup management and ensured daily and weekly backups success.
• Monitored and tested system performance and provided performance statistics and reports.
• Designed and implemented the layout of the company LDC (Local Data Center).
• Produced documentation on asset inventory, operating system and user procedures and guidelines
• Managed and troubleshot File Server, WSUS Server, RIS Server and Print Server on the network.
• Ensured adequate antivirus protection and solutions are maintained and updated.
• Monitored the progress of third-party maintenance contract suppliers and performed incident investigation.
• Responsible of maintenance of faulty user equipment and third party supplier communication.
• Communicated and trained end users to operate new changes on systems.
• Supported the company in designing the specs for tenders and in making the decision.
• The last projects I was working on:
 Virtual Desktop Infrastructure in multidomain environment using VMware Horizon View.
 Upgrade WAN and VPN to Higher Speed and Bandwidth.
 Migration and Integration the Company Networks and Systems with IEOC Company Networks and Systems.


Company Details

Al-Khalilia

Cairo, Egypt

N/A

Outsourcing/Offshoring , Information Technology Services

N/A

Sep 2013 to present (3 years 3 months)
Technical Support Engineer at Public Cloud Services

Experience Details

Technical Support Engineer

Customer Service/Support

Experienced (Non-Manager)

Dealing with REMEDY Ticketing System to solve the end user’s problems and provide reliable and prompt support and follow up.
Worked with team participating in undertaking many IT projects for many various employers

Abu Dhabi Islamic BANK (ADIB) - Cairo, Egypt

Eli Lilly Company - Heliopolis, Egypt

NSGB Bank - Cairo, Egypt

Bechtel Company - Maadi, Egypt

Chipsy Factory - 6 October, Egypt

Abo Rawash Branch –Beyti Company - 6 October, Egypt


Company Details

Public Cloud Services

Cairo, Egypt

N/A

Outsourcing/Offshoring , Information Technology Services

N/A

Mar 2012 to Jul 2013 (1 year 4 months)
Technical Support Engineer at Information Systems and Computers Center (ISCC)

Experience Details

Technical Support Engineer

Customer Service/Support

Experienced (Non-Manager)

•Administered Windows 2008 servers (Active Directory, DNS, DHCP, File, WSUS), Network and Security, VPN
•Managed Mail Server (Exchange 2003 Server), ISA Server 2006, Symantec Server
•Troubleshot issues of it assets’ PCs, software (Oracle 6i and 10g)


Company Details

Information Systems and Computers Center (ISCC)

Cairo, Egypt

N/A

Information Technology Services, Information Technology Services

N/A

Dec 2009 to Apr 2011 (1 year 4 months)

Achievements


In NSGB bank, I worked with my team in migration bank branches computers and servers network with solving problems of customers in each bank branch.


Worked with IT team in scanning and removing viruses in all computers that save time for the company.

Installed oracle 6i and 10g in all users’ PC in two locations that save time for the company.


Received award in writing poem at Akhbar el-youm academy. Worked in Right Start Society for charity works and helping students at Akhbar el-youm academy.

Education

BS in Computer Engineering in Computer Engineering

Education Details

BS in Computer Engineering

Computer Engineering

Akhbar El-Youm Academy, Egypt

Not specified

N/A

N/A

Akhbar El-Youm Academy
2003 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al-Ahram

Egypt

2003

C / Good / 65 - 75%

N/A

Al-Ahram
2003

Certifications

Certificate details

Cisco Certified Network Associate (CCNA)

Dec 2010

949 out of 1000

N/A

CSCO11879048

N/A

Certificate details

Cisco Certified Network Associate (CCNA)

Dec 2010

949 out of 1000

N/A

CSCO11879048

N/A

MCITP
Apr 2012

Certificate details

MCITP

Apr 2012

N/A

N/A

1126818

N/A

Training and Courses

Training/Course Details

CCNA Routing and Switching

Jul 2010

IT Academy

N/A

Training/Course Details

MCITP: Enterprise Administrator Course

Aug 2011

IT Academy

I am certified in this course

Training/Course Details

MCM: Microsoft Exchange Server 2010 Course

May 2012

IT Academy

N/A

Training/Course Details

MCSA “Microsoft Certified Solutions Associate” Course

Sep 2016

Computek Training Center

N/A

Training/Course Details

CCNP Routing and Switching

Oct 2016

IAPS Academy

N/A

Training/Course Details

MCSE “Microsoft Certified Solutions Expert”: SharePoint Server Course

Sep 2016

Computek Training Center

N/A

Training/Course Details

RHCE “Red Hat Certified Engineer” Course

Oct 2016

Computek Training Center

N/A

Training/Course Details

MCTS: Microsoft Internet Security and Acceleration (ISA) Server 2006, Configuration Course

Sep 2016

Self Study

N/A

This profile is fresh!
Last update 1 days ago.

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Profile Skills and Keywords

ArabicCCNACCNA Routing And SwitchingCCNP Routing And SwitchingCisco Certified Network Associate (CCNA)Computer EngineeringCustomer ServiceEnglishExecutorHard WorkerICT SpecialistITInformation Technology ServicesLinuxMCITPMCITP: Enterprise Administrator CourseMCM: Microsoft Exchange Server 2010 CourseMCSA Microsoft Certified Solutions Associate CourseMCSE Microsoft Certified Solutions Expert: SharePoint Server CourseMCTS: Microsoft Internet Security And Acceleration (ISA) Server 2006, Configuration CourseMicrosoft ExchangeMicrosoft OfficeMicrosoft WindowsNetwork SpecialistNetworkingNetworking SpecialistOffshoringOracleOutsourcingProblem SolverRHCE Red Hat Certified Engineer CourseRed Hat Enterprise Linux 7SharePoint AdministrationSoftware DevelopmentSupportSupportiveTeam PlayerTechnical Support EngineerVMWare

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

VMWare

VMWare

: Advanced

: Extreme - I love it!

:

3-5 years

MCITP

MCITP

: Advanced

: Extreme - I love it!

:

3-5 years

CCNA

CCNA

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Windows

Microsoft Windows

: Advanced

: Extreme - I love it!

:

3-5 years

Networking

Networking

: Advanced

: Extreme - I love it!

:

3-5 years

Oracle

Oracle

: Intermediate

: Extreme - I love it!

:

1-3 years

Linux

Linux

: Beginner

: High

:

Less than 1 year

Fields of Expertise

Network Specialist

Network Specialist

: Advanced

: Extreme - I love it!

:

3-5 years

IT

IT

: Advanced

: Extreme - I love it!

:

3-5 years

CCNA

CCNA

: Advanced

: Extreme - I love it!

:

3-5 years

MCITP

MCITP

: Advanced

: Extreme - I love it!

:

3-5 years

VMWare

VMWare

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Exchange

Microsoft Exchange

: Intermediate

: Extreme - I love it!

:

1-3 years

SharePoint Administration

SharePoint Administration

: Beginner

: Extreme - I love it!

:

Less than 1 year

Red Hat Enterprise Linux 7

Red Hat Enterprise Linux 7

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Executor, Hard worker, Problem Solver, Team Player, Supportive

Online Presence

https://eg.linkedin.com/pub/mohammed-magdy/73/a74/406https://www.facebook.com/Eng.Mohamad.Magdy

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