Basic Info

Mohamed Tawfik

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer service support at Etisalt Misr

Experience Details

Customer service support

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Etisalt Misr

Cairo, Egypt

N/A

Consumer Services

N/A

Jun 2014 to present (2 years 6 months)
Customer service at Globmed

Experience Details

Customer service

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Globmed (multinational)

Cairo, Egypt

More than 1000 employees

Insurance

N/A

May 2016 to present (7 months)
Americana Company at Americana Company

Experience Details

Americana Company

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

N/A


Company Details

Americana Company

Cairo, Egypt

More than 1000 employees

Food and Beverage Production

N/A

Aug 2013 to Jan 2014 (5 months)
Agro Food company at Agro Food company

Experience Details

Agro Food company

Hospitality/Hotels/Food Services

Manager

N/A


Company Details

Agro Food company

Alexandria, Egypt

More than 1000 employees

Food and Beverage Production

N/A

Jan 2011 to Jan 2013 (2 years)

Achievements


I have achievements as customer service support at Etisalt Misr (2014 - present) , also working at Americana Company and at Agro Food company . i took courses in soft wares and hard wares .

Education

Bachelor's Degree in computer

Education Details

Bachelor's Degree

computer, Informatics

Higher Institute of qualitative studies, Egypt

C / Good / 65 - 75%

N/A

N/A

Higher Institute of qualitative studies
2010 - 2014

Certifications

Certificate details

software courses at Smoha Acdemy

Jan 2010

N/A

N/A

N/A

software courses at Smoha Acdemy

N/A

Certificate details

Hardware courses at Smoha Acdemy

Jan 2010

N/A

N/A

N/A

Hardware courses at Smoha Acdemy

N/A

Training and Courses

Training/Course Details

software courses

Jan 2010

software courses at Smoha Acdemy

N/A

Training/Course Details

Hardware courses

Jan 2010

Hardware courses at Smoha Acdemy

N/A

This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

Agro Food CompanyAmericana CompanyArabicComputerComputer HardwareComputer MaintenanaceConsumer ServicesCreativeCustomer ServiceCustomer Service SupportCustomer ServicesCustomer-orientedDecision MakingEnglishFood And Beverage ProductionFood ServicesGlobmedHandles StressHardware CoursesHardware Courses At Smoha AcdemyHospitalityInformaticsInsuranceInternetItLeaderMicrosoft ExcelMicrosoft PowerPointMicrosoft SoftwareMicrosoft WordMobilesMobiles And Tech.MusicNetworksProblem SolvingSoftwareSoftware CoursesSoftware Courses At Smoha AcdemySoftwaresSpeakingSupportTeam PlayerTime ManagmentTravelingUsing WindowsWork In Team.Work Under Pressure And Active Target

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Software

Software

: Expert

: Extreme - I love it!

:

More than 7 years

Networks

Networks

: Expert

: Extreme - I love it!

:

More than 7 years

Computer Hardware

Computer Hardware

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

More than 7 years

computer maintenanace

computer maintenanace

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

customer services

customer services

: Expert

: Extreme - I love it!

:

Less than 1 year

computer

computer

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft software

Microsoft software

: Expert

: Extreme - I love it!

:

More than 7 years

internet

internet

: Expert

: Extreme - I love it!

:

More than 7 years

mobiles and tech.

mobiles and tech.

: Advanced

: Extreme - I love it!

:

More than 7 years

it

it

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Leader, Customer-oriented, Creative, Handles Stress, Team Player

Online Presence

https://www.facebook.com/profile.php?id=100008188835919&fref=ts

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