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mohamed helmy

Customer Service head of department

Cairo, Egypt
  • Internet
  • marketing
  • sales
  • Customer services
  • Microsoft Office

Work Experience

  • Customer Service head of department at Al Fardan Exchange

    May 2009 to Oct 2013 · 4 Years 6 Months
  • Marketing Director at Employer IDS –authorized dealer SHOWTIME

    Apr 2006 to Apr 2009 · 3 Years 4 Months
  • Sales Director at PTC (professional Training Center )

    Jan 2003 to Mar 2006 · 3 Years 3 Months
  • customer service supervisor at eHM co electronics health care management

    Jan 2001 to Jan 2003 · 2 Years 10 Months

Education

  • Bachelor of law in law

    Banha University - Egypt 1998 to 2001 · 3 Years
  • High School - Thanaweya Amma

    Salah salem - Egypt 1998

Skills
Tools and Fields of Expertise

  • Internet
  • marketing
  • sales
  • Customer services
  • Microsoft Office
  • public Relations
  • Management
  • TRAINING
  • IT

Languages

  • Arabic

    Fluent
  • English

    Advanced

Training & Certifications

  • Pay TV SHOWETIME

    SHOWETIME TV Network · 2009
  • • Sales

    ptc · 2007
  • Customer services

    ptc · 2007
  • Time management

    ptc · 2007
  • Marketing

    ptc · 2006
  • Time and stress management

    ptc · 2006
  • NLP 1-2 In business

    ptc · 2006
  • Negotiation skills

    ptc · 2006
  • Communication skills

    ptc · 2005
  • CompTIA A+ certification

    CompTIA · 2005
  • IBM IT

    IBM · 2004