Basic Info

Mohamed Hassan

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer Relations Agent at Vodafone International Services ( UK Account )

Experience Details

Customer Relations Agent

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone International Services ( UK Account ) (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications

Vodafone.com.eg

May 2016 to Sep 2016 (4 months)
Customer Service Representative at Vodafone International Services ( UK Account )

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone International Services ( UK Account ) (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

Vodafone.com.eg

Dec 2015 to May 2016 (5 months)
Sector coordinator (volunteer) at Life Makers Foundation

Experience Details

Sector coordinator (volunteer)

Project/Program Management

Experienced (Non-Manager)

• Currently, I work as a sector coordinator at one of Life Makers Foundation most important campaigns called “1000 lives” at which I am responsible for a team of 40 volunteers performing the following tasks:
1- Making field surveys in the villages of the sector about the poor families and their needs.
2- Making a two stage filtration process for the surveys to choose the most eligible families that are in an urgent need according to previously set criteria.
3- Making the final field survey examination.
4- Carrying out micro finance projects for the poor families according to a study of the most successful project for each family.
5- Then a team of 3 volunteers supervise each family and their projects to help them raise their standard of living economically, socially and healthy.
• Previously, I had worked as:
1- Organising coordinator in the high board of “advanced countries simulation models” project for studying success factors of emerging countries like Malaysia, Brazil…etc. and simulating their models in Egypt. I was responsible for the linking between the lecturers, trainees, field work and the high board of the project.
2- Sector coordinator in the “Literacy Initiative” project for eradicating illiteracy at which I was responsible for a team of about 70 volunteers in more than 20 villages in my sector and we succeeded in teaching about 600 illiterate adults in 6 months.
3- Head of volunteers training committee for training volunteers to work in the Literacy Initiative project.


Company Details

Life Makers Foundation

Cairo, Egypt

More than 1000 employees

Education, Non-Profit Organizations

www.linkedin.com/company/life-makers-foundation

Mar 2012 to Aug 2015 (3 years 5 months)
Trainee (intern) at Schlumberger

Experience Details

Trainee (intern)

Engineering - Oil & Gas/Energy

Student

Office training in Schlumberger pet. Co. at (Petro-Technical Services) segment where I had been exposed to different activities related to reservoir Engineering.


Company Details

Schlumberger (multinational)

Cairo, Egypt

More than 1000 employees

Oil and Gas

www.slb.com

Jan 2014 to Jan 2014 (1 month)
Volunteer (volunteer) at Stadt-jugendring, stuttgart

Experience Details

Volunteer (volunteer)

Tourism/Travel

Student

Cultural exchange program for 2 weeks in Stuttgart, Germany.


Company Details

Stadt-jugendring, stuttgart

Stuttgart, Germany

11-50 employees

Non-Profit Organizations

www.sjr-stuttgart.de

Mar 2013 to Mar 2013 (1 month)

Education

BSc in Petroleum Engineering

Education Details

BSc

Petroleum Engineering

Suez University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Suez University
2009 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ali Ebn Abi Taleb Secondary School

Egypt

2009

A / Excellent / 85 -100%

N/A

Ali Ebn Abi Taleb Secondary School
2009

Training and Courses

Training/Course Details

Enlish Conversation Course

Nov 2013

British Counsil Egypt

N/A

This profile is fresh!
Last update 3 days ago.

Jobseeker photo

Profile Skills and Keywords

ArabicCustomer Relations AgentCustomer ServiceCustomer Service RepresentativeEducationEnglishEnlish Conversation CourseHard WorkerInitiativeLeaderMicrosoft OfficeNegotiatorNon-Profit OrganizationsOil And GasPetroleum EngineeringProblem SolverProgram ManagementProjectSchlumbergerSector CoordinatorSupportTelecommunicationsTourismTraineeTravelVodafone International Services ( UK Account )Volunteer

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

5-7 years

Key Skills

Leader, Hard worker, Negotiator, Initiative, Problem Solver

Online Presence

https://www.linkedin.com/profile/view?id=AAIAABHGIOQBJo6Qb1B3Z97DzbggSkxV__YGw8U&trk=nav_responsive_tab_profilehttps://www.facebook.com/mido.hassan.eng

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