Mohamed Hamidur Rahman FIYAZUR

Assistant Manager

• Job Details:Manage and support a 26-member team. Mentor team members, providing coaching and performance evaluations. Troubleshoot application access issues and manage escalations. Conduct root cause analysis (RCA) and implement corrective actions (CAPA). Coordinate with design teams on technical issues and raise cases with application support groups. Conduct audits and prepare client performance showcases.