Basic Info

Mohamed Ismail

13 years

Alexandria, Egypt

Bachelor's Degree

Manager

Work Experience

Project Manager/IT Consultant at MetaSOFT International – KSA

Experience Details

Project Manager/IT Consultant

IT/Software Development

Manager

Key Responsibilities:
 Reporting to the General Manager and leading a team of 8 resources in a project for Saudi MOI (Ministry of Interior) hospitals and ERP Deployment (at AMI premises or at MOI).
 Managing all functions of project life cycle from initiation to requirement finalization, scoping, estimation, scheduling, Control & KPI definition and delivery.
 Responsible for Pre sales consultancy including implementations, presentations, reply on RFI/RFP, preparing response/proposal, providing customers with technical solutions, instructions, and education services including training
 Involved in System analysis, analyzing the workflow and collecting the technical requirements, report writing, writing contracts and change request forms, reporting to upper managers, status reports for the customers.
 Spear heading meet with the customer & the customer managers and updating them at the same time answer their questions and taking their requests.
 Providing regular visits to the different sites and should make self-available onsite every time the inspection team visits a site.
 Carry out the planning and monitoring of projects.
 Assist the business in the preparation and communication of Project Business Cases.
 Prepare and communicate Project Initiation Documents.
 Assess, control and manage the risks to the project, prepare mitigation and contingency plans.
 Manage overall progress and resource deployment, including initiating corrective action where required.
 Change control, variations and configuration management.
 Reporting via End Stage and Highlight reports.
 Manage the overall direction and integrity of projects, in consultation with other relevant parties.
 Identification of lessons learned and production of the report.
 Production and presentation of the end of project report.
 Communicate with suppliers and internal teams and managers.

Key Achievement:
 Recipient of Recognition Letter from Saudi MOI.
 Implementing metaSOFT HMS in 8 hospitals.
 Implementing Saudi CBAHI (Central Board for Accreditation of Healthcare Institutions) standards.


Company Details

MetaSOFT International – KSA

Riyadh, Saudi Arabia

51-100 employees

Information Technology Services

N/A

Jun 2012 to present (5 years 4 months)
IT Manager at Speed Ahmed Hassan Co (P&G)

Experience Details

IT Manager

IT/Software Development, Operations/Management

Manager

Key Responsibilities:
 Reported to the General Manager and led a team of 19 resources for day to day operations as well as project delivery role arranging delivery of functional projects.
 Receive business plans, analyze expenses, discuss with the GM IT plans and SLAs, provide inputs on manpower hardware and software cost and effort, and projects needed to be outsourced to prepare the IT strategy plans.
 Do System Analysis by receive business requirements, review the consultants’ blue-print, add system configurations to the blue-print, and seek for approvals to develop an accurate blue-print of business requirements for ERP functionalities.
 Develop project plans for system development, testing, and training; Assign tasks to team members; Manage changes with various functions; Take corrective actions to minimize risks; Review weekly the project status to execute the project in a timely manner and within the quality standards.
 Direct the team to develop ERP modules as per approved blue-print; Develop ERP module in case of resource constraints; Prepare test scenarios; Verify test results; Test the modules developed by the team; Receive feedback from Key Users; Provide feedback to team; Verify changes implemented; Obtain sign off from HODs in order to develop ERP systems in a timely manner as per blue-print.
 Review the database and ERP system weekly Plan for corrective action based on the report; Direct team to make required changes in order to achieve optimal performance of the database system.
 Review the report submitted by external auditors on IT security in the IT Security Committee meeting; Plan for actions discussed in the meeting; Receive New approved User list; Review list against authorization standards; direct team on changes required; Approve New User list to maintain security of IT systems in the organization.
 Evaluate new software under consideration; Renew ERP licensing requirements; Provide inputs and suggestions to GM for negotiations in order to procure specified software at an optimal cost and as per requirements.
 Discuss KRAs with team; Review performance of team; Coach and guide the team; Appraise team's performance; Identify training needs of team; Recommend team for training programs in order to build an effective team.

Key Achievements:
 Successfully installed Microtech Infinity Enterprise ERP in 3 branches.
 Sales Force Automation software (Sales Buzz) for 300 Handhelds.
 Received Certificates from Proctor & Gamble for MAIA Project in all Speed Branches.
 Recipient of Recognition Certificate from Proctor & Gamble for excellence in solving all MAIA issues.
 Played a key role in implementation of SPEED Datacenter (DC, ISA, Exchange, DB, Web, FTP, and Citrix).
 Installed NetApp SAN to maintain IT services databases and implemented the highest security technology through ISA server and Cisco ASA + CSC.
 Implemented high availability solutions and disaster recovery plans for all IT services.
 Instrumental in upgrading the Datacenter using HP Blade servers and Microsoft Hyper-V virtual environments.
 Scored 2nd place in all near east (Egypt, Lebanon, Syria, Jordan, Iraq, & Sudan) P&G distributors IT teams.


Company Details

Speed Ahmed Hassan Co (P&G)

Alexandria, Egypt

More then 1000 employees

Retail, Wholesale Trade

N/A

Sep 2005 to May 2012 (6 years 8 months)
IT Section Head at New PC Planet

Experience Details

IT Section Head

IT/Software Development

Manager

For both internal company users and the external company customers, I was responsible for the following:

1- IT Services Management.
2- IT Services Delivery.
3- IT Services Support.

On the top of that, manage the IT team from the HR prospective.


Company Details

New PC Planet

Alexandria, Egypt

11-50 employees

Information Technology Services

N/A

Jan 2004 to Jan 2005 (1 year)
IT Supervisor at Ghatwary Group

Experience Details

IT Supervisor

IT/Software Development

Manager

For both internal company users and the external company customers, I was responsible for the following:

1- IT Services Management.
2- IT Services Delivery.
3- IT Services Support.

On the top of that, manage the IT team from the HR prospective.


Company Details

Ghatwary Group

Alexandria, Egypt

101-500 employees

Information Technology Services, Medical Devices and Supplies

N/A

Aug 2002 to Dec 2003 (1 year 4 months)
IT Engineer at WanTech

Experience Details

IT Engineer

IT/Software Development

Entry Level

IT supporting and troubleshooting for many companies.
Corrective Maintenance.
Preventive Maintenance.


Company Details

WanTech

Alexandria, Egypt

11-50 employees

Information Technology Services

N/A

Sep 2001 to Jul 2002 (10 months)

Achievements


1- Implementing Electronic Archiving System.
2- Integrating Lab & Radiology dept. to metaSOFT HMS.
3- Implementing E-IOR system.
4- Receiving a Certificate of Appreciation from Saudi MOI.


1. Implementing Microtech Infinity Enterprise ERP.
2. Implementing Sales Force Automation software (Sales Buzz) for Handhelds.
3. Implementing SPEED Datacenter (DC, ISA, Exchange, DB, Web, FTP, and Citrix).
4. Installing NetApp SAN to maintain IT services databases.
5. Implementing the highest security technology through ISA server and Cisco ASA + CSC.
6. Implementing GIS project to maintain the customers’ coordinates.
7. Integrating Handheld with an online ordering system using Vodafone 3G.
8. Implementing high availability solutions and Disaster recovery plans for all IT services.
9. Upgrading the Data center using HP Blade servers and Microsoft Hyper-V virtual environments.
10. Implementing IT call center service support.
11. Achieving the 2nd place between all near east P&G distributors IT teams.


Education

MBA in General Studies

Education Details

MBA

General Studies

J. Mack Robinson College of Business, Georgia State University, United States

Not specified

N/A

N/A

J. Mack Robinson College of Business, Georgia State University
2010 - 2015
MBA in General Studies

Education Details

MBA

General Studies

Faculty of Commerce, Alexandria University, Egypt

Not specified

N/A

N/A

Faculty of Commerce, Alexandria University
2010 - 2015
B.Sc. in Computer Sciences and Automatic Control

Education Details

B.Sc.

Computer Sciences and Automatic Control

Faculty of Engineering, Alexandria University, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of Engineering, Alexandria University
1996 - 2001
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al-Abasia Secondary Military School

Egypt

1996

A / Excellent / 85 -100%

N/A

Al-Abasia Secondary Military School
1996

Certifications

Certificate details

ITIL® V3 Foundation

Mar 2012

N/A

N/A

N/A

Global Knowledge

N/A

PMP
May 2010

Certificate details

PMP

May 2010

N/A

N/A

N/A

AMIDEAST

N/A

MCSE
Aug 2007

Certificate details

MCSE

Aug 2007

N/A

N/A

N/A

New Horizons

N/A

MCDBA
May 2007

Certificate details

MCDBA

May 2007

N/A

N/A

N/A

New Horizons

N/A

MCSA
Dec 2006

Certificate details

MCSA

Dec 2006

N/A

N/A

N/A

New Horizons

N/A

CCNA
Nov 2002

Certificate details

CCNA

Nov 2002

N/A

N/A

N/A

New Horizons

N/A

Certificate details

ITIL® V3 Intermediate: Service Operation

Apr 2012

N/A

N/A

N/A

Global Knowledge

N/A

Training and Courses

Training/Course Details

Time Management

Apr 2008

LOGIC Management Consulting

N/A

Training/Course Details

Huthwaite Coaching

Jun 2008

LOGIC Management Consulting

N/A

Training/Course Details

Lean Six Sigma

Aug 2008

LOGIC Management Consulting

N/A

Training/Course Details

Family Business Program

Oct 2008

LOGIC Management Consulting

N/A

Training/Course Details

Business Decisions

Dec 2008

LOGIC Management Consulting

N/A

Training/Course Details

Business Ethics

Feb 2009

LOGIC Management Consulting

N/A

Training/Course Details

Motivation

Apr 2009

LOGIC Management Consulting

N/A

Training/Course Details

Who Moved My Cheese

Jun 2009

LOGIC Management Consulting

N/A

Training/Course Details

Leadership

Aug 2009

LOGIC Management Consulting

N/A

This profile is fresh!
Last update 19 days ago.

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Profile Skills and Keywords

ASP.NETAl-Ahly ClubAnalyticalArabicBusiness AdministrationBusiness DecisionsBusiness EthicsBusiness-orientedC#CCNACoffeeComputer Sciences And Automatic ControlCrystal ReportsDisaster Recovery & Business ContinuityERP Deployment & SupportEnglishEnterprise IntegrationFamily Business ProgramFootballGeneral StudiesHard WorkerHospital Management SystemHuthwaite CoachingITIT EngineerIT ManagerIT Operations ManagementIT Section HeadIT Service ManagementIT SupervisorITIL V3 FoundationITIL V3 Intermediate: Service OperationInformation TechnologyInformation Technology (IT)Information Technology ServicesInfrastructure ManagementLeadershipLean Six SigmaMBAMCDBAMCSAMCSEManagementMedical Devices And SuppliesMicrosoft Dynamics AXMicrosoft OfficeMicrosoft ProjectMicrosoft SQL ServerMotivationMoviesMy Close FriendsMy FamilyNew TechnologiesOracle EBS 12PMPPlannerPre-sales SupportProblem SolverProject ManagementProject Manager/IT ConsultantRetailSAPSales & DistributionSeaService Delivery OperationService Design & TransitionSoftware DevelopmentTeam & People ManagementTime ManagementVB.NetWeb DevelopmentWho Moved My CheeseWholesale Trade

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Tools and Technologies

Microsoft SQL Server

Microsoft SQL Server

: Expert

: Extreme - I love it!

:

More than 7 years

Crystal Reports

Crystal Reports

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Project

Microsoft Project

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

ASP.NET

ASP.NET

: Expert

: Medium

:

More than 7 years

C#

C#

: Expert

: Medium

:

More than 7 years

Software Development

Software Development

: Expert

: Medium

:

More than 7 years

Information Technology (IT)

Information Technology (IT)

: Expert

: Extreme - I love it!

:

More than 7 years

VB.Net

VB.Net

: Advanced

: High

:

More than 7 years

Web Development

Web Development

: Advanced

: Medium

:

More than 7 years

SAP

SAP

: Little knowledge

: Medium

:

Less than 1 year

Oracle EBS 12

Oracle EBS 12

: Little knowledge

: Medium

:

Less than 1 year

Microsoft Dynamics AX

Microsoft Dynamics AX

: Little knowledge

: Medium

:

Less than 1 year

Fields of Expertise

IT Service Management

IT Service Management

: Expert

: Extreme - I love it!

:

More than 7 years

Infrastructure Management

Infrastructure Management

: Expert

: Extreme - I love it!

:

More than 7 years

IT Operations Management

IT Operations Management

: Expert

: Extreme - I love it!

:

More than 7 years

Service Design & Transition

Service Design & Transition

: Expert

: Extreme - I love it!

:

More than 7 years

Service Delivery Operation

Service Delivery Operation

: Expert

: Extreme - I love it!

:

More than 7 years

Disaster Recovery & Business Continuity

Disaster Recovery & Business Continuity

: Expert

: Extreme - I love it!

:

More than 7 years

ERP Deployment & Support

ERP Deployment & Support

: Expert

: Extreme - I love it!

:

More than 7 years

Enterprise Integration

Enterprise Integration

: Expert

: Extreme - I love it!

:

More than 7 years

Pre-sales Support

Pre-sales Support

: Expert

: Extreme - I love it!

:

More than 7 years

Team & People Management

Team & People Management

: Expert

: Extreme - I love it!

:

More than 7 years

Information Technology

Information Technology

: Expert

: Extreme - I love it!

:

More than 7 years

Project Management

Project Management

: Expert

: Extreme - I love it!

:

More than 7 years

Business Administration

Business Administration

: Expert

: Extreme - I love it!

:

More than 7 years

Sales & Distribution

Sales & Distribution

: Expert

: Extreme - I love it!

:

More than 7 years

Hospital Management System

Hospital Management System

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Planner, Business-oriented, Hard worker, Problem Solver

Online Presence

http://www.linkedin.com/pub/mohamed-gaber-ismail-emba-pmp-itil/20/332/671

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