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Mohamed Essam

sales,marketing, training expert

Mokattam, Cairo, Egypt

Work Experience

  • Corporate marketing Field Force operationsFull Time

    Samsung

    Dec 2017 - Mar 2018 -3 months

    Egypt , Cairo

    • Job Details:Handling all of the vendor operations and development
  • Learning ConsultantFreelance / Project

    Self employed

    Mar 2017 - Present -8 yrs, 4 months

    • Consumer and devices sales TrainerFull Time

      Microsoft

      Aug 2013 - Aug 2017 -4 yrs

      Egypt , Giza

      • Job Details:Provide connecting points between corporate training content and excecutional guideance and the local retailers . Represent FL baseline and should be deployed before all other labor models -New Hires recruitment full process -TNA (Training Needs Analysis/Assessment), Focus Groups Arrangement -Job orientation, induction sessions -On the job in addition to class room training -instuctional Design, Conducting and evaluating Training -in store 1:1 coaching sessions -Training Simulations designed according to positions requirements -Instructor -led learner centered approach, Group involvement approach -Soft Skills, Decision Making, Team Management, Time Management, Goal Setting, Retail Management, Organization & Planning, Merchandising, Pricing, Retail Operations Development
    • Visual Merchandiser/Retail Channel Marketing Executive/ Sales SupervisorFull Time

      Microsoft

      May 2010 - Aug 2013 -3 yrs, 3 months

      Egypt , Cairo

      • Job Details:Responsible for : * Market research and Market analysis for devices and all related products . *Products display and transfers for all Microsoft Retail Partners. * Sales analysis for Microsoft Retail partners. * Training for Microsoft Retail partners sales men covering Windows and Office and Hardware including sales training. * Supervision on Microsoft Retail team in stores to help achieve the company sales and marketing targets * Reports developing and creating creative ideas for sales tracking.
    • Education

      • Bachelor's Degree in social work

        The Higher Institute of Social Work

        Jan 2005 - Jan 2012 - 7 yr

      • High School - Thanaweya Amma

        El Helmia Experimental Language School

        Jan 2005 

      Achievements

      I was awarded 2 world wide best practices at Microsoft for : 1-creating a unique report to help track the stock level and the visual merchandising status and trainee knowledge level . 2- developing the best and the most accurate market survey for the Egyptian market for the devices .

      Skills

      • Customer Service/Support
      • Microsoft Office
      • Training
      • Marketing
      • Merchandising
      • Instructional Design
      • Business Development
      • Customer Service
      • illustrator
      • Camtasia
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      Languages

      • English

        Fluent
      • Arabic

        Fluent

      Training & Certifications

      • APTD

        ATD·2017
      • QPT (Qualified Professional Trainer)

        Mentarcise ·2015
      • Basic Sales

        CCG dept. Microsoft ·2013
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