Basic Info

Mohamed Abd El-Hamid

2 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Technical Support Specialist at Abdullah Al Othaim Markets

Experience Details

Technical Support Specialist

Administration

Experienced (Non-Manager)

Technical Support Specialist :
Supporting all types of computer users
Solving problems in PCs, Printers, POS, Printers
Solving Problems in applications like Office, Windowns, Outlook
Acting as first line support team

Network Administrator :
Configuring Cisco Switches
Configuring FortiGate Devices 30E, 30D, 100D
Troubleshooting and solving network problems


Company Details

Abdullah Al Othaim Markets

Cairo, Egypt

501-1000 employees

Retail

N/A

Oct 2016 to present (1 year 4 months)
Junior Network Adminstrator at Abdullah Al Othaim Markets

Experience Details

Junior Network Adminstrator

Administration

Experienced (Non-Manager)

Responsible for network in the HO
Installing and Configuring Frotigate Firewalls 100D & 30D & 30E
Configuring Cisco Switches 2960
Configuring HP ProCurve Switches


Company Details

Abdullah Al Othaim Markets

Cairo, Egypt

101-500 employees

Retail

N/A

Aug 2017 to present (6 months)

Education

Bachelor's Degree in Computer Science

Education Details

Bachelor's Degree

Computer Science

Faculty of Computers and Information, Zagazig University, Egypt

Not specified

Networks

N/A

Faculty of Computers and Information, Zagazig University
2010 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Nagah

Egypt

2010

A / Excellent / 85 -100%

N/A

El Nagah
2010

Certifications

Certificate details

Cisco Certified Network Associate (CCNA)

Apr 2016

N/A

N/A

N/A

American University in Cairo (AUC)

N/A

Training and Courses

Training/Course Details

Cisco Certified Network Associate

Apr 2016

AUC

N/A

Training/Course Details

Cisco Certified Network Professional

Sep 2016

AUC

N/A

Training/Course Details

FortiGate NSE

Aug 2017

Selfstudy

N/A

Training/Course Details

Microsoft Certified Network Associate MCSA 2016

Oct 2017

Selfstudy

N/A

Jobseeker photo

Profile Skills and Keywords

AdministrationArabicCisco Certified Network AssociateCisco Certified Network Associate (CCNA)Cisco Certified Network ProfessionalComputer ScienceDrivingEnglishFortiGate NSEHard WorkerJunior Network AdminstratorLeaderMicrosoft Certified Network Associate MCSA 2016MusicNetwork Routing & SwitchingNetworksPacket TracerPlannerProblem SolverRetailTeam PlayerTechnical Support SpecialistTravelling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Intermediate

Tools and Technologies

Packet Tracer

Packet Tracer

: Advanced

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Network Routing & Switching

Network Routing & Switching

: Advanced

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Planner, Hard worker, Problem Solver, Team Player

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