Basic Info

Mohamed Radwan

10 years

Giza Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

IT Supervisor I at Link Aero Trading Agency

Experience Details

IT Supervisor I

IT/Software Development

Manager

- Provide basic hardware repair where required, conducts IT training.
- Support users on PC hardware, operating systems and software and Specials
software installation and troubleshooting.
- Operate & implement the proper Backup and recovery strategy to avoid any data
loss and recover in the best possible time slot.
- Implement the Systems upgrades and patches installation to assure of using the
latest available technologies and avoiding the known bugs. Upgrading Windows
2000 environment to windows 2003 then windows 2008.
- Learn and Share the gained Knowledge to assure the ability to run the systems in
the best way and enrich the team knowledge.
- Manage and maintain DNS and DHCB server.
- Technically responsible for communication equipment including telephones, fax
machines, photo copying machines, Printers. And ensure that all equipment is
functioning normally.
- Upgrading the Dos SITA to windows version
- Upgrading from Microsoft Exchange 2003 to Microsoft Exchange 2010
- Implementing, installing and configuring ISA 2004 & Install new Hardware Firewall
(Fort i Gate).
- Follow up the Systems preventive maintenance activities and regular health
checks
- Installation of surveillance system cameras.
- Installation of our offices in Cairo airport (TB3) & make VLAN between our offices
- Established Cairo Office main infrastructure including, installing the network
infrastructure all over 2 floors, building VOIP infrastructure and rules, installing
UPS system for workstations and server, managing and Connecting faxes and
copier machines & installing and managing a video conference system through IP
or ISDN.
- Configuring clients to servers, troubleshooting – causes and effect.
- Monitor and assure the Systems availability to extremely minimize the unplanned
down time.


Company Details

Link Aero Trading Agency (multinational)

Cairo, Egypt

101-500 employees

Airlines/Aviation

N/A

Jun 2007 to present (10 years 1 month)
IT Supervisor at Borak Holding

Experience Details

IT Supervisor

IT/Software Development

Experienced (Non-Manager)

Responsibilities :
- Install and prepare Print Fingers software & hardware.
- Monitor all remote branches PCs.
- Document the Systems infrastructure and maintain it up to date.
- Operate & implement the proper Backup and recovery strategy to avoid any data
loss and recover in the best possible time slot.
- Technically responsible for communication equipment including telephones, fax
machines, photo copying machines, Printers. And ensure that all equipment is
functioning normally.
- Participation and assistance in the organization of training for the CO staff on ICT
issues.
- Follow up the Systems preventive maintenance activities and regular health
checks.
- Identifying network components, OSI model, Network protocols
- Network services, WAN technologies
- Configuring clients to servers, Troubleshooting – causes and effect.
- Responsible for Video conference system(maintaining and supporting)
- Access to the Communication department all over the Organization and
communicate with Regional offices.


Company Details

Borak Holding

Cairo, Egypt

501-1000 employees

Banking

N/A

Mar 2006 to May 2007 (1 year 2 months)
Senior IT Specialist at Internet Technology

Experience Details

Senior IT Specialist

IT/Software Development

Experienced (Non-Manager)

Partner for Computer Maintenance With Microsoft.
Responsibilities :
- Software Maintenance
- VPN Connection
- Network Administrator & Prepared NAT for using
- Handling clients' technical complaints.
- Upgrading Windows 2000 environment to windows 2003
- Maintenance of LAN systems including email and Internet Facilities.
- Designs, Programs, tests and implements IT Systems
- Provide IT technical advice, guidance and support to any Regional office.
- In coordination with administration, being responsible for the procurement of IT
equipment.
- Provide basic hardware repair where required, conducts IT training.
- Support users on PC hardware, operating systems and software and Specials
software installation and troubleshooting.
- Administrate the Local server and Backup system.
- Evaluating technical staff performance on a monthly basis and setting up


Company Details

Internet Technology

Cairo, Egypt

51-100 employees

Information Technology Services

N/A

Sep 2004 to Dec 2005 (1 year 3 months)
Junior IT Specialist at Delta group for computers importing & exporting

Experience Details

Junior IT Specialist

Installation/Maintenance/Repair

Entry Level

Responsibilities :
- Software Maintenance.
- Hardware Maintenance.
- Preparing Network Design for 2 labs.
- Network Installation.
- Internet services and Maintenance.
- Training the staff on the new technology.
- Responsible for Video conference system(maintaining and supporting)
- Maintains updated IT systems and equipment inventory and documentation for the
office and regularly submits reports to the finance and Administration manager on
IT issues.


Company Details

Delta group for computers importing & exporting

Cairo, Egypt

11-50 employees

Import and Export

N/A

Nov 2002 to Jul 2004 (1 year 8 months)

Achievements


- Installation of our offices in Cairo airport (TB3) & make VLAN between our offices

- Established Cairo Office main infrastructure including; installing the network infrastructure all over 2 floors, building VOIP infrastructure and rules, installing UPS system for workstations and server, managing and Connecting faxes and copier machines and installing and managing a video conference system through IP or ISDN.



- Network services, WAN technologies
- Configuring clients to servers, Troubleshooting – causes and effect.
- Responsible for Video conference system(maintaining and supporting)



Education

BSC in Faculty of Commerce

Education Details

BSC

Faculty of Commerce

SHEBEN ELKOM UNIVERSITY, Egypt

C / Good / 65 - 75%

Accounting

N/A

SHEBEN ELKOM UNIVERSITY
2000 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El saedya

Egypt

1999

C / Good / 65 - 75%

N/A

El saedya
1999

Certifications

MCITP
Nov 2011

Certificate details

MCITP

Nov 2011

N/A

N/A

N/A

4 Trainee Center


Microsoft Certified Information Technology Professional

Training and Courses

Training/Course Details

MCSE, CCNA, MCITP,Exchange 2010,VMware ESXI 5 Virtualization,MCCS2012

Oct 2011

Computek Training Center,Computek Training Center,4 Trainee Center,4 Trainee Center,Self-study,Self-Study

- MCSE Training Course – Computek Training Center. - CCNA Training Course – Computek Training Center. - MCITP Training Course – 4 Trainee Center. - Microsoft Exchange 2010 – 4 Trainee Center. - VMware ESXI 5 Virtualization Self-study. - Linux essentials course. - Preparing for RHCE Certificate

Training/Course Details

SCCM 2012

Feb 2014

Self-Study

N/A

Training/Course Details

ITIL Foundation V3

Dec 2015

Self Study

ITIL Foundation V3

This profile is fresh!
Last update 8 days ago.

Jobseeker photo

Profile Skills and Keywords

AirlinesArabicAviationBankingEnglishExchange 2003Exchange 2010Faculty Of CommerceFoot BallHard WorkerITIT SupervisorIT Supervisor IITIL Foundation V3Import And ExportInformation TechnologyInformation Technology ServicesInstallationInternetJunior IT SpecialistLeaderLink Aero Trading AgencyMCITPMCSE, CCNA, MCITP,Exchange 2010,VMware ESXI 5 Virtualization,MCCS2012MagazinesMaintenanceManagmentMicrosoft Office 2003Microsoft Office 2007Microsoft Office 2010Network EngineerOrganizerProblem SolverReadingRepairSCCM 2012SITA SystemSenior IT SpecialistSoftware DevelopmentSportsSymantec Backup Exec 2010System EngineerTeam PlayerTechnologiesVMware ESXI 5 Virtualization TechnologyWindows 7Windows Server 2003Windows Server 2008Windows VistaWindows Xp

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

windows server 2003

windows server 2003

: Expert

: Extreme - I love it!

:

5-7 years

windows xp

windows xp

: Expert

: Extreme - I love it!

:

More than 7 years

windows 7

windows 7

: Expert

: Extreme - I love it!

:

3-5 years

windows vista

windows vista

: Expert

: Extreme - I love it!

:

3-5 years

Exchange 2003

Exchange 2003

: Expert

: Extreme - I love it!

:

5-7 years

Windows Server 2008

Windows Server 2008

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Office 2003

Microsoft Office 2003

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft Office 2007

Microsoft Office 2007

: Advanced

: Extreme - I love it!

:

5-7 years

Microsoft Office 2010

Microsoft Office 2010

: Advanced

: Extreme - I love it!

:

1-3 years

Symantec backup exec 2010

Symantec backup exec 2010

: Advanced

: Extreme - I love it!

:

1-3 years

VMware ESXI 5 Virtualization technology

VMware ESXI 5 Virtualization technology

: Advanced

: Extreme - I love it!

:

Less than 1 year

SITA System

SITA System

: Advanced

: Extreme - I love it!

:

5-7 years

Exchange 2010

Exchange 2010

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

System Engineer

System Engineer

: Expert

: Extreme - I love it!

:

More than 7 years

Network Engineer

Network Engineer

: Expert

: Extreme - I love it!

:

5-7 years

Information Technology

Information Technology

: Expert

: Extreme - I love it!

:

More than 7 years

Managment

Managment

: Advanced

: High

:

3-5 years

Key Skills

Leader, Hard worker, Organizer, Problem Solver, Team Player

Online Presence

http://www.linkedin.com/profile/view?id=164797997&trk=nav_responsive_tab_profilehttps://www.facebook.com/mohamed.abdelmoneim.3158https://twitter.com/Mohamedelradwan

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