Basic Info

Mohamed El - Fishawy

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

IT Projects Manager - Infra/Security at Abu Dhabi Islamic Bank – ADIB

Experience Details

IT Projects Manager - Infra/Security

Banking, Project/Program Management

Experienced (Non-Manager)

- Manage more than five to six concurrent projects for ADIB’s Infra / Security portfolio.
- Engage in the pre-initiation activities for the projects i.e. (requirements gathering, getting needed budget approval, bidding cycle, PO issuance).
- Support decision makers, top management, project sponsors as well in project’s related decisions and changes that affect project scope and budget.
- Communicate the project’s progress report to all stakeholders on a weekly basis, and present it to top man-agement bi-monthly as well.
- Facilitate all required communications between internal teams and project’s vendor / consultant.
- Prepare all needed documentations and approvals during project life cycle.
- Vendor management during project life cycle.


Company Details

Abu Dhabi Islamic Bank – ADIB (multinational)

Cairo, Egypt

501-1000 employees

Banking

https://www.adib.eg/

May 2017 to present (8 months)
IT Project Manager at Information Technology Solutions - ITS

Experience Details

IT Project Manager

Project/Program Management

Experienced (Non-Manager)

- Define the scope of the project in collaboration with internal stakeholders.
- Develop project schedule in order to let it meet available resources & activities allocation.
- Manage project’s staff according to project resource’s allocation.
- Create & develop needed documents for project documentation.
- Communicate project update for all stakeholders periodically.
- Create monthly report for all opened projects concerning the project’s progress and pending issues.
- Use multiple tool to handle the project plan like (MS Project, Visio, etc.).
- Coordinate partnership activities with IBM regarding business units (Security + Analytics).
- Managing more than concurrent project related to different line of business (Telco’s, Banking Sector, Oil & Gas and FMCG). Below are samples of running projects:
 IBM Big Data Insight - Etisalat Egypt.
 IBM Security Information & Event Manager (SIEM) - Etisalat Egypt.
 IBM Security Information & Event Manager (SIEM) – Vodafone Egypt.
 IBM Info Sphere Information Server – CIB.
 IBM Security Information & Event Manager (SIEM) – Egyptian General Petroleum Corporation.
 IBM Data Security & Privacy (Guardium) – Juhayna.


Company Details

Information Technology Solutions - ITS

Giza, Egypt

11-50 employees

Information Technology Services

http://egypt-its.com/

Sep 2015 to May 2017 (1 year 8 months)
IT Project Manager at Linux Plus Information Systems L.L.C

Experience Details

IT Project Manager

Project/Program Management

Experienced (Non-Manager)

- Create and deliver project work plans to meet the project deliverables & requirements.
- Manage day-to-day operational aspects of the project(s).
- Handle project(s) issues internally & externally.
- Ensures that project(s) documents are appropriate, updated & matched with SOW statement.
- Works closely with relevant stake holders to ensure that implementation has been done on the right way and aligned with project criteria.
- Understands basic revenue models and assure that it's meet financial objectives, preparing the annual budget reports, expenditures and financial documents.
- Submits project status reports to stakeholders.
- Take proper actions both corrective & preventive in order to enhance project life cycle.


Company Details

Linux Plus Information Systems L.L.C

Egypt

11-50 employees

Information Technology Services

N/A

Feb 2015 to Aug 2015 (6 months)
IT Project Coordinator at Comsys Software S.A.E.

Experience Details

IT Project Coordinator

Project/Program Management

Experienced (Non-Manager)

• Oversee the work of associates assigned to the project team for specific task assignment.
• Organize, lead & facilitate project-related meetings. Including preparing required materials.
• Follow up with internal & external correspondences.
• Prepare the channels to provide deliverables on customer sites.
• Control the project plan when necessary to avoid deviation & to assure that project meet the key deliverables defined at the start of it.


Company Details

Comsys Software S.A.E.

Egypt

51-100 employees

Information Technology Services

http://www.comsyssoftware.com/

Jan 2014 to Feb 2015 (1 year 1 month)
Sr. Technical Back Office Representative at LINKdotNET

Experience Details

Sr. Technical Back Office Representative

IT/Software Development

Experienced (Non-Manager)

• Follow up with customers who had technical complain to assure that problem solved.
• Handle problems which are related to VAS “Value Added Services”.
• Handle customer’s inquiries via linkdsl portal (www.linkdsl.com) & social networks pages.
• Handle central offices operations with service resellers.
• Checking complains cases & mails to assure service quality with customers.


Company Details

LINKdotNET

Egypt

N/A

Internet/E-commerce

https://www.mobinil.com/ar/linkdsl/

Nov 2010 to Dec 2013 (3 years 1 month)
Customer Service Representative at Vodafone Egypt

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

I was handling customer’s complaints and answering their inquiries related to mobile services


Company Details

Vodafone Egypt (multinational)

Egypt

N/A

Telecommunications

http://www.vodafone.com.eg/vodafoneportalWeb/en/myWorld_mainPage

Jun 2010 to Nov 2010 (5 months)

Education

BA in Law

Education Details

BA

Law

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2004 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Tabary El Hejaz secondary school

Egypt

2004

C / Good / 65 - 75%

N/A

Tabary El Hejaz secondary school
2004

Certifications

PMP
Jun 2013

Certificate details

PMP

Jun 2013

N/A

N/A

N/A

PMI

Attendance certificate only and preparing to get the exam ASAP.

Certificate details

Mini MBA Scholarship

Jun 2014

N/A

N/A

N/A

AIPS (American Institute for Professional Studies)

N/A

(VCE-CIA)
Jan 2015

Certificate details

(VCE-CIA)

Jan 2015

N/A

N/A

VCE-CIA0005052

VCE

Certified Converged Infrastructure Associate

Training and Courses

Training/Course Details

BBSA (Basic Business Skills Acquisition)

Jun 2010

Amideast / FGF

 108hrs. MS Office Package 2003.  108hrs. Business English.  72 hrs. Business Soft skills (communication, team building, presentation, business English, administrative, sales, customer service and HR skills).  60 hrs. Graduation project (feasibility study).

Training/Course Details

HRMC (Human Resources Management Certificate)

Jun 2010

CAME (Center Of Accounting and Managerial Expertise)

 Formulation and implementation of the company's vision & strategy (SWOT Analysis).  Designing and drawing the Organizational Structure (OS).  Job analysis & Job Description.  Human Resources Planning.  Recruiting, selecting, Placement and Orientation.  Learning & Training (TNA) / (PBT).  Compensation.  Performance Appraisal. (360˚ performance appraisal system).  OSHA (Occupational Safety &Health Administration) Program.

Training/Course Details

MCITP (Microsoft Certificate Information Technology Professional) Server Administrator

Aug 2011

Herotec

Attendance certificate only

Training/Course Details

PMP (Project Management Professional)

May 2013

Premier training & consulting Centre

(Attendance certificate) and preparing to get the exam ASAP.

Training/Course Details

Mini MBA Scholarship

Jun 2014

Cairo Center

certified from A.I.P.S “American Institute for Professional Studies”. With total hours 120 hr. Program included the below modules:  Strategic & Analysis Management.  Total Quality Management. (TQM)  Marketing & Sales Management.  Finance & Accounting Management.  Operation Management.  Supply Chain & Procurement Management.  Human Resources Management.  Final project discussion.

Jobseeker photo

Profile Skills and Keywords

(VCE-CIA)Abu Dhabi Islamic Bank ADIBBBSA (Basic Business Skills Acquisition)BankingBusiness PlanningBusiness-orientedCommunicatorCustomer ServiceCustomer Service RepresentativeCustomer-orientedDetails-orientedE-commerceEnglishHRMC (Human Resources Management Certificate)ITIT Project CoordinatorIT Project ManagerIT Projects Manager - Infra/SecurityInformation Technology ServicesInternetLawMCITP (Microsoft Certificate Information Technology Professional) Server AdministratorMicrosoft OfficeMicrosoft ProjectMicrosoft WindowsMini MBA ScholarshipNegotiatorNetworkingPMPPMP (Project Management Professional)Program ManagementProjectProject ManagementSharePointSoftware DevelopmentSr. Technical Back Office RepresentativeSupportTelecommunicationsVodafone Egypt

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: High

:

1-3 years

Microsoft Windows

Microsoft Windows

: Expert

: High

:

3-5 years

Microsoft Project

Microsoft Project

: Advanced

: High

:

Less than 1 year

SharePoint

SharePoint

: Advanced

: High

:

Less than 1 year

Fields of Expertise

Networking

Networking

: Intermediate

: High

:

1-3 years

Business Planning

Business Planning

: Intermediate

: Medium

:

1-3 years

Project Management

Project Management

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Business-oriented, Communicator, Negotiator, Customer-oriented, Details-oriented

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