Basic Info

Name: Mohamed El - Fishawy

Professional Experience: 4 years

Location: Cairo Governorate, Egypt

Highest Education: Bachelor's Degree

Career Level: Experienced

Work Experience

IT Project Manager at Information Technology

Experience Details

Job Title: IT Project Manager

Job Role: Project/Program Management

Career Level: Manager

Job Details: - Define the scope of the project in collaboration with internal stakeholders.
- Develop project schedule in order to let it meet available resources & activities allocation.
- Manage project’s staff according to project resource’s allocation.
- Create & develop needed documents for project documentation.
- Communicate project update for all stakeholders periodically.
- Create monthly report for all opened projects concerning the project’s progress and pending issues.
- Use multiple tool to handle the project plan like (MS Project, Visio, etc.).
- Coordinate partnership activities with IBM regarding business units (Security + Analytics).
- Managing more than concurrent project related to different line of business (Telco’s, Banking Sector, Oil & Gas and FMCG). Below are samples of running projects:
 IBM Big Data Insight - Etisalat Egypt.
 IBM Security Information & Event Manager (SIEM) - Etisalat Egypt.
 IBM Security Information & Event Manager (SIEM) – Vodafone Egypt.
 IBM Info Sphere Information Server – CIB.
 IBM Security Information & Event Manager (SIEM) – Egyptian General Petroleum Corporation.
 IBM Data Security & Privacy (Guardium) – Juhayna.

Company Details

Name: Information Technology

Location: Giza, Egypt, Egypt

Size: 11-50 employees

Industries: Information Technology Services

Website: http://egypt-its.com/

Sep 2015 to present (1 year 10 months)

IT Project Manager at Linux Plus Information Systems L.L.C

Experience Details

Job Title: IT Project Manager

Job Role: Project/Program Management

Career Level: Experienced (Non-Manager)

Job Details: - Create and deliver project work plans to meet the project deliverables & requirements.
- Manage day-to-day operational aspects of the project(s).
- Handle project(s) issues internally & externally.
- Ensures that project(s) documents are appropriate, updated & matched with SOW statement.
- Works closely with relevant stake holders to ensure that implementation has been done on the right way and aligned with project criteria.
- Understands basic revenue models and assure that it's meet financial objectives, preparing the annual budget reports, expenditures and financial documents.
- Submits project status reports to stakeholders.
- Take proper actions both corrective & preventive in order to enhance project life cycle.

Company Details

Name: Linux Plus Information Systems L.L.C

Location: Egypt

Size: 11-50 employees

Industries: Information Technology Services

Website: N/A

Feb 2015 to Aug 2015 (6 months)

IT Project Coordinator at Comsys Software S.A.E.

Experience Details

Job Title: IT Project Coordinator

Job Role: Project/Program Management

Career Level: Experienced (Non-Manager)

Job Details: • Oversee the work of associates assigned to the project team for specific task assignment.
• Organize, lead & facilitate project-related meetings. Including preparing required materials.
• Follow up with internal & external correspondences.
• Prepare the channels to provide deliverables on customer sites.
• Control the project plan when necessary to avoid deviation & to assure that project meet the key deliverables defined at the start of it.

Company Details

Name: Comsys Software S.A.E.

Location: Egypt

Size: 51-100 employees

Industries: Information Technology Services

Website: http://www.comsyssoftware.com/

Jan 2014 to Feb 2015 (1 year 1 month)

Sr. Technical Back Office Representative at LINKdotNET

Experience Details

Job Title: Sr. Technical Back Office Representative

Job Role: IT/Software Development

Career Level: Experienced (Non-Manager)

Job Details: • Follow up with customers who had technical complain to assure that problem solved.
• Handle problems which are related to VAS “Value Added Services”.
• Handle customer’s inquiries via linkdsl portal (www.linkdsl.com) & social networks pages.
• Handle central offices operations with service resellers.
• Checking complains cases & mails to assure service quality with customers.

Company Details

Name: LINKdotNET

Location: Egypt

Size: N/A

Industries: Internet/E-commerce

Website: https://www.mobinil.com/ar/linkdsl/

Nov 2010 to Dec 2013 (3 years 1 month)

Customer Service Representative at Vodafone Egypt

Experience Details

Job Title: Customer Service Representative

Job Role: Customer Service/Support

Career Level: Entry Level

Job Details: I was handling customer’s complaints and answering their inquiries related to mobile services

Company Details

Name: Vodafone Egypt (multinational)

Location: Egypt

Size: N/A

Industries: Telecommunications

Website: http://www.vodafone.com.eg/vodafoneportalWeb/en/myWorld_mainPage

Jun 2010 to Nov 2010 (5 months)

Education

BA in Law

Ain Shams University

2004 - 2009

High School - Thanaweya Amma

Tabary El Hejaz secondary school

2004

Certifications

PMP

Jun 2013

Certificate details

Certificate Name: PMP

Date Awarded: Jun 2013

Score: N/A

Result URL: N/A

Result ID: N/A

Organization Issuing Certificate: PMI

Description: Attendance certificate only and preparing to get the exam ASAP.

Mini MBA Scholarship

Jun 2014

Certificate details

Certificate Name: Mini MBA Scholarship

Date Awarded: Jun 2014

Score: N/A

Result URL: N/A

Result ID: N/A

Organization Issuing Certificate: AIPS (American Institute for Professional Studies)

Description: N/A

(VCE-CIA)

Jan 2015

Certificate details

Certificate Name: (VCE-CIA)

Date Awarded: Jan 2015

Score: N/A

Result URL: N/A

Result ID: VCE-CIA0005052

Organization Issuing Certificate: VCE

Description: Certified Converged Infrastructure Associate

Training and Courses

BBSA (Basic Business Skills Acquisition) at Amideast / FGF

Jun 2010

Training/Course Details

Training Name: BBSA (Basic Business Skills Acquisition)

Date: Jun 2010

Institution: Amideast / FGF

Description:  108hrs. MS Office Package 2003.  108hrs. Business English.  72 hrs. Business Soft skills (communication, team building, presentation, business English, administrative, sales, customer service and HR skills).  60 hrs. Graduation project (feasibility study).

HRMC (Human Resources Management Certificate) at CAME (Center Of Accounting and Managerial Expertise)

Jun 2010

Training/Course Details

Training Name: HRMC (Human Resources Management Certificate)

Date: Jun 2010

Institution: CAME (Center Of Accounting and Managerial Expertise)

Description:  Formulation and implementation of the company's vision & strategy (SWOT Analysis).  Designing and drawing the Organizational Structure (OS).  Job analysis & Job Description.  Human Resources Planning.  Recruiting, selecting, Placement and Orientation.  Learning & Training (TNA) / (PBT).  Compensation.  Performance Appraisal. (360˚ performance appraisal system).  OSHA (Occupational Safety &Health Administration) Program.

MCITP (Microsoft Certificate Information Technology Professional) Server Administrator at Herotec

Aug 2011

Training/Course Details

Training Name: MCITP (Microsoft Certificate Information Technology Professional) Server Administrator

Date: Aug 2011

Institution: Herotec

Description: Attendance certificate only

PMP (Project Management Professional) at Premier training & consulting Centre

May 2013

Training/Course Details

Training Name: PMP (Project Management Professional)

Date: May 2013

Institution: Premier training & consulting Centre

Description: (Attendance certificate) and preparing to get the exam ASAP.

Mini MBA Scholarship at Cairo Center

Jun 2014

Training/Course Details

Training Name: Mini MBA Scholarship

Date: Jun 2014

Institution: Cairo Center

Description: certified from A.I.P.S “American Institute for Professional Studies”. With total hours 120 hr. Program included the below modules:  Strategic & Analysis Management.  Total Quality Management. (TQM)  Marketing & Sales Management.  Finance & Accounting Management.  Operation Management.  Supply Chain & Procurement Management.  Human Resources Management.  Final project discussion.