Mohamed Eid

Computer Science and Information Technology

Dubai, United Arab Emirates
  • Computer Science
  • CCNA Routing and Switching
  • CCNA

Work Experience

CUSTOMER CARE EXECUTIVE – NON-VOICE (BACK OFFICE), Raya Contact Centre (DOZ)Full Time

Raya Contact Centre

August 2016 - Present • 7 yrs, 8 months

TECHNICAL SUPPORT REPRESENTATIVE, Raya Contact Centre (RCC)Full Time

Raya Contact Centre

July 2015 - August 2016 • 1 yr, 1 month

Education

  • Computers and Informatics in Computer Science

    Zagazig University (ZU)Jan 2011 to Jan 2015 · 4 Years

  • High School - Thanaweya Amma

    Gamal Abdel-Nasser Jan 2011

Achievements

I have graduated in Information Technology from the Faculty of Computers and Informatics Zagazig University

Skills

Tools and Fields of Expertise

  • Computer Science
  • CCNA Routing and Switching
  • CCNA

Languages

  • Arabic

    Fluent

  • English

    Fluent

Training & Certifications

  • EMC Academic Associate, Cloud Infrastructure and Services

    EMC·2015

  • Telecommunication

    Telecom Egypt·2014

  • Network Basics

    Faculty of Computers and Informatics·2012
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