Basic Info

Mohamed Eldessouki

More than 15 years

Giza, Egypt

Bachelor's Degree

Manager

Work Experience

Service Delivery Manager at HR Access Solutions International

Experience Details

Service Delivery Manager

Project/Program Management

Manager

Activities managed & worked on include: Managing HR Solutions Pre Sales/Business Development activities targeting large projects, in additional to managing strategic projects in assigned region.

Responsibilities

 Building proposals, RFP and RFQ responses, vendor bid conferences conducting both technical and commercial evaluation whilst obtaining common understanding from vendors, addressing possible risks foreseen and proposed delivery schedules.
 Validating and approves proposal and solution deliverable
 Monitored new account success by contacting customers at scheduled intervals. Call and personally visit potential/new and existing customers to facilitate new business.
 Ensured customer program/projects success and satisfaction.
 Perform client presentations articulating the value proposition of product, solution, and service offerings covering HR Access Suite 9.


Company Details

HR Access Solutions International

Cairo, Egypt

501-1000 employees

Computer Software

www.hraccess.com

Mar 2012 to present (4 years 9 months)
Service Delivery Manager at HR Access

Experience Details

Service Delivery Manager

IT/Software Development

Manager

N/A


Company Details

HR Access

Egypt

501-1000 employees

Information Technology Services

N/A

Sep 2012 to present (4 years 3 months)
Clients Engagement Manager at International TurnKey Systems

Experience Details

Clients Engagement Manager

Project/Program Management

Manager

Activities managed & worked on include: Managing IT Projects Pre Sales/Business Development activities targeting Large COTS projects and Hardware Infrastructure, in additional to managing strategic projects in assigned region.

Project Director
 Institute of Applied Technology UAE, Student management System (Oracle ERP, Banner SIS, Data Centre Solutions, Hardware Infrastructure, Security Solutions)
 Khalifa University UAE, Student Management System (Banner ERP, Banner SIS, Hardware infrastructure)
 Al Ain Municipality UAE, EMC archiving and Business process Automation Solution, (EMC Documentum, Hardware Infrastructure)

Bid Manager

 Institute of Applied Technology UAE, Student management System (Oracle ERP, Banner SIS, Data Centre Solutions, Hardware Infrastructure, Security Solutions)
 Khalifa University UAE, Student Management System (Banner ERP, Banner SIS, Hardware infrastructure)
 Al Ain Municipality UAE, EMC archiving and Business process Automation Solution, (EMC Documentum, Hardware Infrastructure)
 RAS GAS Qatar, (EMC Documentum, Hardware Infrastructure)
 ZADCO (HR Access - Oracle HRMS Migration project)
 Morgan Stanly –Saudi
 Bahrain PolyTech
 Aspire (EMC Documentum Archiving and Process Automation Solution)
 Zain Sudan (EMC Documentum)
 Zain Saudi (EMC Documentum)

Responsibilities

 Responsible for meeting sales goals and overall quality of service. Overall sales achievement exceeded 13M US$ (Professional Services Sales during assignment – Consultation and Project Management).
 Drive expansion of Enterprise Solutions Implementation, and Consulting business at existing clients through managing product sales growth, and individual sales effectiveness by
o Reviewing sales activity schedule,
o Provides client-facing interface as required and at request of sales team,
o Participating in site visits/business requirements gathering meetings to present appropriate solutions, during pre-sales phase. Plus,
o Validating and approves proposal and solution deliverables
 Ensured customer program/projects success and satisfaction.
 Perform client presentations articulating the value proposition of product, solution, and service offerings covering Oracle ERP, Symantec, HP and EMC solutions.
 Building proposals, RFP and RFQ responses, vendor bid conferences conducting both technical and commercial evaluation whilst obtaining common understanding from vendors, addressing possible risks foreseen and proposed delivery schedules.


Company Details

International TurnKey Systems

Dubai, United Arab Emirates

More then 1000 employees

Information Technology Services

www.its.ws

Feb 2009 to Feb 2012 (3 years)
Senior Project Manager at Raya Gulf

Experience Details

Senior Project Manager

Project/Program Management

Experienced (Non-Manager)

Achievements
 Supreme Council of Family Affairs (Oracle ERP, HRMS, FIN, INV, PR)
 ictQatar, (Oracle ERP, HRMS, FIN, INV, PR)
 Ministry of Interior (Oracle HRMS)
 Invetsment Dar (Kuwait), (Oracle ERP, HRMS, FIN, INV, PR)

Responsibilities

 Effectively planned managed and executed various project plans scopes and sizes with budgets over 3$ million to the required constraints & customer requirements, ensuring deliverables are met.
 Managed large scale projects ensuring execution around processes and methodologies defined- Oracle ERP as well as Infrastructure
 Prepared and maintained weekly and monthly status reports on business engagement activities/training & support design/ data migration/ deployment activities & operational metrics, lessons learned, deliverables and milestones reports for PMO management and other project stakeholders
 Preparing project schedules conforming to project objectives and stakeholders & determining business user readiness, uncover gaps implementing action plans prior to go live
 Preparation of project communication plans & utilization of suitable channels to ensure adequate dissemination of information among all stakeholders
 Ensuring a clear understanding of stakeholder requirements and objectives maintaining scope, assessing possible risks and issues, budget, time, dependencies, quality and management of resources
 Maintained all document repository for all project activities from its initial state throughout delivery and ensured completed project close-out process both administrative and financial


Company Details

Raya Gulf

Doha, Qatar

11-50 employees

Information Technology Services

N/A

Jan 2006 to Feb 2009 (3 years 1 month)

Achievements


Eastern Company - Egypt HR Access Implementation


Project Director
 Institute of Applied Technology UAE, Student management System (Oracle ERP, Banner SIS, Data Centre Solutions, Hardware Infrastructure, Security Solutions)
 Khalifa University UAE, Student Management System (Banner ERP, Banner SIS, Hardware infrastructure)
 Al Ain Municipality UAE, EMC archiving and Business process Automation Solution, (EMC Documentum, Hardware Infrastructure)

Bid Manager

 Institute of Applied Technology UAE, Student management System (Oracle ERP, Banner SIS, Data Centre Solutions, Hardware Infrastructure, Security Solutions)
 Khalifa University UAE, Student Management System (Banner ERP, Banner SIS, Hardware infrastructure)
 Al Ain Municipality UAE, EMC archiving and Business process Automation Solution, (EMC Documentum, Hardware Infrastructure)
 RAS GAS Qatar, (EMC Documentum, Hardware Infrastructure)
 ZADCO (HR Access - Oracle HRMS Migration project)
 Bahrain PolyTech
 Aspire (EMC Documentum)
 Zain Saudi (EMC Documentum)


 Supreme Council of Family Affairs (Oracle ERP, HRMS, FIN, INV, PR)
 ictQatar, (Oracle ERP, HRMS, FIN, INV, PR)
 Ministry of Interior (Oracle HRMS)
 Invetsment Dar (Kuwait), (Oracle ERP, HRMS, FIN, INV, PR)



Education

B.Sc in Chemistry

Education Details

B.Sc

Chemistry

Cairo University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Cairo University
1984 - 1988
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Salah Salem Secondry School

Egypt

1984

B / Very Good / 75 - 85%

N/A

Salah Salem Secondry School
1984
This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AnalyticalArabicBusiness DevelopmentChemistryClients Engagement ManagerComputer SoftwareCustomer-orientedEMC Document ManagementEnglishEntrepreneurITImaging And Capturing SolutionsInformation Technology ServicesMicrosoft EPMOracle EBSOracle ERPPlannerProblem SolverProgram ManagementProjectProject ManagementSenior Project ManagerService Delivery ManagerSoftware DevelopmentSolution ArchitectureStorage And BackupSystem Integration

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Imaging and Capturing Solutions

Imaging and Capturing Solutions

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft EPM

Microsoft EPM

: Expert

: Extreme - I love it!

:

More than 7 years

EMC Document Management

EMC Document Management

: Expert

: Extreme - I love it!

:

More than 7 years

Oracle EBS

Oracle EBS

: Expert

: Extreme - I love it!

:

More than 7 years

Oracle ERP

Oracle ERP

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Project Management

Project Management

: Expert

: Extreme - I love it!

:

More than 7 years

Solution Architecture

Solution Architecture

: Expert

: Extreme - I love it!

:

More than 7 years

Storage and Backup

Storage and Backup

: Expert

: Extreme - I love it!

:

5-7 years

Business Development

Business Development

: Expert

: Extreme - I love it!

:

More than 7 years

System Integration

System Integration

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Analytical, Planner, Customer-oriented, Problem Solver, Entrepreneur

Online Presence

ae.linkedin.com/pub/mohamed-i-el-dessouki/a/44b/172/

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