Basic Info

Mohamed Ramadan

2 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Recruitment Consultant at Wuzzuf

Experience Details

Recruitment Consultant

Human Resources

Experienced (Non-Manager)

• Provide Online Recruitment Solutions and tips for Job Seekers and Hiring Companies.
• Screen and classify CVs for easy retrieval as and when needed.
• Handle recruitment processes starting from Job Analysis, CVs search filtration & short-listing, interviews & head-hunting if necessary to allocate the right match.
• Evaluate CVs collected from his/her subordinate(s) prior to client review.
• Conduct final interviews, evaluating candidates according to position needs.
• Administer all kinds of approved tests (language, personality, IQ, professional and specialized tests) if needed.
• Check the quality of all online Job posts on Wuzzuf.com and making edits on them when needed.
• Share Jobs on Social Platforms (Linkedin, Facebook, Twitter)
• Responsible for Handling all recruitment events and exhibitions & representing Wuzzuf.com at job fairs, recruiting events and open houses.
• Plan & draw face to face interview schedules and act as liaison between the company and the
candidate.


Company Details

Wuzzuf

Cairo, Egypt

101-500 employees

Human Resources

www.wuzzuf.com

Apr 2016 to present (8 months)
Recruitment Specialist at IMI International

Experience Details

Recruitment Specialist

Human Resources

Experienced (Non-Manager)

• Schedule face-to-face interviews and act as liaison between the company and the
candidate.
• Interact with union officials, department heads, and other managers and staff to
coordinate the recruitment and hiring of new employees.
• Responsible for Handling all recruitment events and exhibitions & representing the
company at job fairs, recruiting events and open houses.
• Develop and maintain the process of attraction and recruitment sources for all Labor and
staff as well as overseeing the annual manpower planning.
• Screening CV’s / resumes, Attract, Interview, assess candidates using tools and Achieve
operational delivery of the annual recruitment targets.
• Insure that all appointments had been set as scheduled which related to IMI recruitment
process.
• Responsible for all recruitment feedback's to applicants regarding initial review for their
applications or interviews feedback and keep in touch with them. for any updates.
• Responsible for Headcount, turnover analysis in monthly basis report in additional.
• Manage and evaluate recruitment sources, develop and collaborate with all universities,
alumnus, and other recruitment sources for labor and admin.
• Performs searches for qualified candidates according to relevant job criteria, using
databases, Internet recruiting resources, recruitment websites, and employee referrals.
• Conducting Orientation sessions for the new hires and signing them their job offers.
• Conduct regular follow up with the line managers to determine the effectiveness of
recruiting plans and implementation.


Company Details

IMI International (multinational)

Cairo, Egypt

501-1000 employees

Outsourcing/Offshoring , Education

http://www.imi-intl.com/

Jul 2015 to Apr 2016 (9 months)
Recruitment Coordinator at IMI International

Experience Details

Recruitment Coordinator

Human Resources

Entry Level

• Confers with hiring managers and supervisors to identify personnel needs, job specifications, job duties, qualifications, and skills.
• Researches, write, edits and reviews job descriptions.
• Coordinates preparation of interview questions, packets, and panels.
• Responsible for effective and fast recruitment processes both internally and externally.
• Follow up and coordinate with recruitment channels.
• Execute pre-screening and/or final phone/face to face interviews.
• Recruiting, staffing; and sometimes test applicants.
• Employee orientation, development, training and employee relations.
• Conduct exit interviews for leavers that serve as base for the turnover analysis reports.
• Prepare shortlists for requested vacancies as per received job profile.
• Represent the company in all HR events (i.e. Employment Fairs, Career Conference...etc.).
• Research and recommend new sources for active and passive candidate recruiting.
• Build networks to find qualified passive candidates.
• Handle the 2nd interview with client.


Company Details

IMI International (multinational)

Cairo, Egypt

501-1000 employees

Outsourcing/Offshoring , Education

http://www.imi-intl.com/

May 2015 to Jul 2015 (2 months)
International Trip Sales Adviser at Teleperformance - Expedia Canada

Experience Details

International Trip Sales Adviser

Customer Service/Support, Sales/Retail

Entry Level

Handle incoming calls from Canada & USA, fulfilling requests and requirements while
working to company requirements and performance targets.
• Assist customers, vendors with elevated customer service issues.
• Booking all kinds of products advertised on Expedia’s website; hotels, flights, cars and
activities, help Customers book online.
• Give as many alternatives as possible with flights while researching availability.
Responsible for reissuing tickets affected by schedule changes by providing customers
alternatives according to airlines policies and fare rules.
• Research and analyze data from various sources (GDS, Computer Reservation System
(CRS) Logs, on-line AP/Recon System, etc.)
• Follow up with Vendors for correct refunds and adjustments owed to customer or Classic
Vacations.
• Supporting customers in changing their reservations. Calculate costs and/or refunds due
to travelers and make adjustments to bookings as required.
• Follow up on all issues in a timely manner to be determined by each individual situation.
• Take appropriate steps to ensure customer is satisfied and close file based on completion
of complaint. Take extra miles through contacting vendor’s requesting exceptions for
customers depending on their circumstances.


Company Details

Teleperformance - Expedia Canada (multinational)

Cairo, Egypt

More than 1000 employees

Outsourcing/Offshoring

http://www.teleperformance.com/en-us/egypt

Nov 2014 to May 2015 (6 months)

Education

Master's in Tourism Guidance in Egyptology and Tourism Management

Education Details

Master's in Tourism Guidance

Egyptology and Tourism Management

Hellwan University, Egypt

Not specified

N/A

N/A

Hellwan University
2013 - 2016
Tourism Guidance (English Section) in Egyptology and Tourism Management

Education Details

Tourism Guidance (English Section)

Egyptology and Tourism Management

Hellwan University, Egypt

A / Excellent / 85 -100%

History, Archeology, Hieroglyphic, Tourism Management, English Language, German Language.

N/A

Hellwan University
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Elsarh

Egypt

2009

A / Excellent / 85 -100%

N/A

Elsarh
2009

Training and Courses

Training/Course Details

EDUEgypt Business Process Outsourcing

Sep 2013

Information Technology Institute

The Training covered the following: Ø Soft Skills (Customer Service including Assertive Behavior and Handling Irate Customers, Time Management, Communication skills, Presentation skills, and Team Work) Ø Voice and Accent (Global Language, Consonant and Vowel Sounds, and Syllables and Syllabic Stress) Ø Grammar and Sentence Structure Ø PC Skills (MS Office, Internet Search Basics and Browsing, Typing Techniques) Ø Analytical Skills Ø Aptitude (Numerical Ability, Logical Reasoning, and Attention to Details)

Training/Course Details

Berlitz English Course - for advanced and professional skills

Aug 2012

Berlitz

The Training Covered the Following: Ø How to communicate in complex, cognitively demanding situations Ø How to effectively use the language to learning in academic or professional areas Ø Grammar, Voice and Accent

Training/Course Details

Human Resources Training

Sep 2013

Etisal International

N/A

Training/Course Details

British Council Child Protection Code of Conduct

Mar 2015

British Council

The Training Covered the Following: Ø How to safeguard the children and young people working with Ø Understanding child protection issues Ø Child protection preventative actions

Training/Course Details

Expedia Canada Customer Care Training and Nesting Program

Dec 2014

Teleperformance - Expedia Canada

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdobe PhotoshopArabicBerlitz English Course - For Advanced And Professional SkillsBritish Council Child Protection Code Of ConductBusiness DevelopmentCaricature DrawingCustomer ServiceCustomer Service, SalesDrum PercussionEDUEgypt Business Process OutsourcingEducationEducation And TrainingEgyptology And Tourism ManagementEnglishEntrepreneurExpedia Canada Customer Care Training And Nesting ProgramFlexibleGermanHard WorkerHuman ResourcesHuman Resources TrainingIMI InternationalInternational Trip Sales AdviserInternetMac OSMarketing And SalesMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WindowsMicrosoft WordMusic ComposingOffshoringOrganizerOutsourcingProblem SolverRecruitment ConsultantRecruitment CoordinatorRecruitment SpecialistRetailRussianSalesSupportTeleperformance - Expedia CanadaTourism Industry

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Russian

Russian

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

3-5 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Mac OS

Mac OS

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Outlook

Microsoft Outlook

: Advanced

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Advanced

: High

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Intermediate

: Little

:

3-5 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Tourism Industry

Tourism Industry

: Intermediate

: Medium

:

1-3 years

Human Resources

Human Resources

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Customer Service, Sales

Customer Service, Sales

: Intermediate

: High

:

1-3 years

Education and Training

Education and Training

: Beginner

: High

:

Less than 1 year

Marketing and Sales

Marketing and Sales

: Beginner

: High

:

Less than 1 year

Key Skills

Hard worker, Organizer, Problem Solver, Flexible / Adaptive, Entrepreneur

Online Presence

https://www.facebook.com/profile.php?id=648015422

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