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Mohamed Ahmed Abdel Fattah

Digital Transformation | Fintech | E-Commerce | Technical Consultant

Cairo, Egypt
  • Information Technology (IT)
  • Software
  • Customer Service
  • Customer Support
  • e-payment

Work Experience

  • Technical Consultant at Upwork

    Freelance / Project
    Mar 2020 to present · 6 Months
  • Senior Product Implementation Engineer at Fawry Integrated Systems

    May 2019 to Nov 2019 · 6 Months
  • Banking Business Support Team Lead at Fawry Banking and Payment Technology Services

    Jan 2018 to May 2019 · 1 Year 4 Months
  • Banking Technical Operations Engineer at Fawry Integrated Systems

    Jan 2017 to Jan 2018 · 1 Year

Education

  • Technical Diploma in Operations Management

    Udemy Academy - Egypt 2018 to 2018 · 0 Months
  • Bachelor's Degree in Computer Science

    Modern Academy for Engineering and Technology (MIS) - Egypt 2009 to 2012 · 3 Years

Skills
Tools and Fields of Expertise

  • Information Technology (IT)
  • Software
  • Customer Service
  • Customer Support
  • e-payment
  • Customer Success
  • Service Management
  • Operations Management
  • WordPress
  • Product Management
  • WooCommerce
  • Quality Control
  • Business Analysis

Languages

  • Arabic

    Fluent
  • English

    Advanced

Training & Certifications

  • Fundamentals of Digital Marketing

    Google · 2020
  • MCSD Web Applications

    Senior Steps IT Training Course · 2016
  • Web Development

    Modern Academy · 2011
  • International Computer Driving License

    UNESCO · 2008
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