Basic Info

Mohamed shouib

6 years

Giza Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

General manager and sales at Tik.Tok Store For Men And Women Accessories

Experience Details

General manager and sales

Accounting/Finance, Sales/Retail

Manager

• Driving and maximize the sales of the store.
• Monitoring and review staff and store performance.
• Supervising the retail team to do their works in the best way.
• Operating, preparing and arranging all the materials and display of the store to achieve the targets of the store.
• Preparing all the financial records and the selling achievements.


Company Details

Tik.Tok Store For Men And Women Accessories

Tanta, Egypt

1-10 employees

Luxury Goods and Jewelry

N/A

Jun 2011 to present (5 years 6 months)
Cs and accountant at Administration of passports , immigration and nationalities

Experience Details

Cs and accountant

Administration, Customer Service/Support, Accounting/Finance

Entry Level

N/A


Company Details

Administration of passports , immigration and nationalities

Cairo, Egypt

More than 1000 employees

Government

N/A

Mar 2016 to present (9 months)
CS agent at HSBC bank electronic data service delivery

Experience Details

CS agent

Banking

Entry Level

•Continuously provide high quality processing service to achieve maximum customer satisfaction within the specified Service Level Agreements.
• Responsible for relationship building and resolving customer queries and issues in a professional manner.
• Responsible for relationship building and account management while resolving customer inquiries in a professional manner.
• Take ownership and initiative to complete necessary research and customer follow-up or direct the customer to the appropriate department for resolution.
• Assisting as a co-trainer in co-ordination with the training academy manager to develop the training plan for the new batches to make it more effective.
• Offering the new product of the bank to the customers as if it be suitable for them and get the benefits of that product.
• Achieving the sales target as it be determined for the department,


Company Details

HSBC bank electronic data service delivery (multinational)

6 of October, Egypt

N/A

Banking

www.hsbc.com.eg

Sep 2014 to Jun 2015 (9 months)
Senior sales agent at Manbaa for business solutions

Experience Details

Senior sales agent

Sales/Retail

Experienced (Non-Manager)

•Presenting to the clients the product of the company and the benefits of it.
•Train the clients on the product to be able to use it without guidance after selling it.
•Follow up with the clients to figure if there is any difficulties in using the product.
•Achieving the target as the company determine to every sales agent.
•Motivate the sales team to achieve the target.
•Show all the ways would be used to sell the company products.


Company Details

Manbaa for business solutions

Maadi, Cairo, Egypt

51-100 employees

Computer Hardware

N/A

Jun 2014 to Sep 2014 (3 months)
Accountant and sales agent at Modern house for real estate investments

Experience Details

Accountant and sales agent

Accounting/Finance, Sales/Retail

Experienced (Non-Manager)

• Presenting to the clients the product of the company .
• Achieving the target as the company determine to every sales agent.
• Motivate the sales team to achieve the target.
• Show all the ways would be used to sell the company products.
• Follow up with the clients if they need help in designing or furniture.


Company Details

Modern house for real estate investments

Tanta, Egypt

1-10 employees

Real Estate/Property Management

N/A

Jun 2012 to May 2014 (1 year 11 months)
Hotline Agent & Telephone Operator at Hurghada Hilton Long Beach Resort

Experience Details

Hotline Agent & Telephone Operator

Customer Service/Support

Entry Level

•Continuously provide high quality processing service to achieve maximum guest satisfaction within the specified Service Level Agreements.
• Responsible for relationship building and resolving guest queries and issues in a professional manner.
• Responsible for relationship building and account management while resolving guest inquiries in a professional manner.
• Take ownership and initiative to complete necessary research and customer follow-up or direct the guest to the appropriate department for resolution. .
• Achieving the sales target as it be determined for the department,
• Handling guest calls.

• Deal with the guest problems and fix it.

• Follow up with the guest till the problem be fixed.


Company Details

Hurghada Hilton Long Beach Resort (multinational)

Hurghada, Egypt

N/A

Hospitality/Hotels

N/A

Jun 2010 to Dec 2010 (6 months)

Achievements


General manager at savanah cafe

Education

BA in accounting

Education Details

BA

accounting

Tanta University, Egypt

Not specified

accounting , adminstration

N/A

Tanta University
2003 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

ElNasr experimental language school

Egypt

2003

B / Very Good / 75 - 85%

N/A

ElNasr experimental language school
2003

Certifications

Certificate details

general english course

Aug 2009

N/A

N/A

N/A

life technology academy

N/A

Training and Courses

Training/Course Details

icdl

Jun 2010

axon centre

N/A

Training/Course Details

human resource

Oct 2009

vodafone

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Accountant And Sales AgentAccountingAdministrationArabicBankingBusiness DevelopmentCS AgentCommunicatorComputer HardwareCostumer ServiceCs And AccountantCustomer ServiceEnglishFinanceFootballGeneral English CourseGeneral Manager And SalesGovernmentHSBC Bank Electronic Data Service DeliveryHard WorkerHospitalityHotelsHotline Agent & Telephone OperatorHuman ResourceHurghada Hilton Long Beach ResortIcdlInsuranceInteracting With PeopleInternetLeaderLuxury Goods And JewelryManagingMicrosoft WordOrganizerPresenterProperty ManagementReadingReal EstateRetailSalesSenior Sales AgentSupport

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

5-7 years

Fields of Expertise

sales

sales

: Expert

: Extreme - I love it!

:

1-3 years

costumer service

costumer service

: Expert

: Extreme - I love it!

:

1-3 years

managing

managing

: Intermediate

: High

:

1-3 years

Key Skills

Leader, Communicator, Hard worker, Presenter, Organizer

Online Presence

https://www.facebook.com/Mando.Shouibhttps://twitter.com/Mando0ozo

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