Basic Info

Muhammad othman

More than 15 years

Cairo, Egypt

Master's Degree

Senior Management

Work Experience

Hospital Development Director at AL NOZHA GROUP Specialized Hospitals

Experience Details

Hospital Development Director

Medical/Healthcare

Senior Management (e.g. VP, CEO)

- Recently was asked to join AL NOZHA GROUP to lead and supervise the future development plans for their hospital including ( Developing and reconstructing existing a 100 bed hospital
– Expanding existing 50 bed hospital to a 120 bed hospital
– Supervising building a new 180 bed hospital )


Company Details

AL NOZHA GROUP Specialized Hospitals

Alexandria, Egypt

501-1000 employees

Healthcare and Medical Services

N/A

Jul 2017 to present (1 month)
Hospital Director at EL SHEROUK Hospital

Experience Details

Hospital Director

Medical/Healthcare

Senior Management (e.g. VP, CEO)

- After returning to EGYPT for familial & Personal reasons .
- Assigned the task to lead EL-SHEROUK HOSPITAL in Alexandria , a medium sized hospital ( 50 beds ) with a prestigious and luxurious profile as one of the distinguished hospitals in Alexandria .
- Following and supervising the hospital over Strategic and operational aspects , leading the tasks of all the operations including ( Medical manager , Administrative manager & technical Manager ).
- Creating and assessing a complete new competitive Price Lists for all hospital provided services & Packages insuring better hospital income with higher profitability margins .
- Started reconstructing and developing various departments and functional areas of the hospital in parallel & on strategic phases plan .
- Gained opportunity to supervise and execute complete structural renovation of the whole hospital , starting from the infrastructure till complete restoration and decoration of each and every inch of the hospital , according to JCI & ACI international standards , considering latest trends of ( Quality , Safety & Infection Control )
- Setting policies and procedures ( Administrative & Technical ) for every functional area and department of the hospital with all employees included ( non medical & medical ) .
- Training and Coaching heads of departments to insure maximum performance according to new standards .
- Setting full Training Plan to all employees in different areas & sectors to be executed periodically .
- Building and reforming certain departments that was either absent or underperforming ( Security , Medical Contracts , Marketing , Quality , Customer Service , Front office & Reception ).
- Developing other departments that needed levering ( I.T. , Catering , Maintenance , Infection Control , Kitchen & House Keeping ).
- Setting basic functions that wasn't available earlier ( H.R. , Industrial & Occupational Safety , Health Hazards ).
- Setting and empowering the role of Infection Control to supervise different critical areas of the hospital according to highly strict time plan .
- Hiring & developing competent department managers for those new functional areas .
- Revising and reforming all marketing activities and materials of the hospital ( External & Internal )
( outdoor & indoor )
- Reconstructing all HR filing and documents & initiating appraisal systems and parameters for all employees of the hospital ( medical & non medical ).
- Creating new administrative , medico legal & legal set of forms , documents and consents .
- Setting and organizing new plans for maintenance ( preventive , periodic & urgent ) for all hospital assets including Medical Devices and Equipments .
- Initiating and developing emergency ( fire fighting & evacuation ) plans which matches the governmental standards and approval .
- Creating new Outpatient Clinics in 25 different new therapeutic indications that wasn’t available before , all conducted by reputable university professors Staff .
- With the help of the hospital CEO we developed new service for hosting foreign professors from abroad , specialized in critical therapeutic areas to conduct repeated periodic visits to the hospital.
- Changing the Hospital's building interface .
- Introducing new set of professors in different specialties to join the network of the hospital .
- Introducing new medical procedures and surgical operations that wasn’t introduced to the hospital ever before .
- Assessing technical proposals for purchasing any new Medical Devises or Equipments .
- Influenced purchasing a unique top technology electro hydraulic operation tables that was the 1st of its kind in Alexandria .
- Creating a leisure Recreational area for surgeons inside the surgical operations department which attracted the doctors to prefer working in El-Sherouk Hospital than any other competitor hospital .
- Revising and renegotiating all contracts with all Vendors and Suppliers of the hospital in all aspects ( medical & non medical ) .
- Setting new concepts like Customer Satisfaction and Loyalty to all different levels of workers & employees all over the hospital .
- Creating a healthy familial but punctual culture between all employees and workers in the hospital including Doctors .
- And many more in different areas and aspects .


Company Details

EL SHEROUK Hospital

Alexandria, Egypt

101-500 employees

Healthcare and Medical Services

N/A

Jan 2015 to Jun 2017 (2 years 5 months)
Managing Director at Al-Tafaol trading est.

Experience Details

Managing Director

C-Level Executive/GM/Director, Operations/Management

Senior Management (e.g. VP, CEO)

AL-TAFAOL TRADING Est. is one of the oldest and most reputable commercial agents in QATAR for 3 main segments :
* Pharmaceutical companies ( international & multinational )
* Medical Equipment & Medical Supplies companies
* Cosmetics & Food Supplements companies
- distributing targeting :
* Medical Sector ( Pharmacies , Hospitals & Clinics )
* Commercial Sector ( Hypermarkets , Supermarkets , Beauty Saloons & others )
- Handling more than 300 agencies
- Distributing more than 15000 SKU's
- Covering total Qatar geographically
- Although the achievement of 2013 ( 33 million QR. ) the restructure & development made were reflected over the welfare of the business achieving ( 1st semester 2014 almost 30 million QR. , ending the year of 2014 with more that 65 million QR. which represents 100 % growth in 1 year )
- Internal reforms done like :
1- Setting policies & procedures ( purchasing policy , ordering policy & plan , inventory policy , supply chain policy , financial monitoring , sales force activity plan , delivery policy , fleet management policy , collection policy , payment policy , handling old depot policy )
2- Initiating ( new HR department , Marketing department )
3- Settlement of old legal disclaimers & problems
4- Monitoring & Evaluation policies for different departments and employees
5- Setting targets on a scientific approach
6- New Planning & reporting systems and templates
7- Filtering all agencies and prioritizing them
8- Filtering Customers lists & segmenting them
9- Establishing good relations with all agencies & resolution of historical problems
- Assets reforms done like :
1- Renovation of main headquarters of the company and peripheral offices ( remodeling , furniture & IT infrastructure )
2- Renovation & restructure of main store and warehouse to meet the multinational parameters



Company Details

Al-Tafaol trading est.

Doha, Qatar

101-500 employees

FMCG, Healthcare and Medical Services, Pharmaceuticals

N/A

Jan 2014 to Jan 2015 (1 year)
Managing Director at MDN

Experience Details

Managing Director

Sales/Retail, Administration, Purchasing/Procurement

Senior Management (e.g. VP, CEO)

- MDN is a one of the daughter companies of MULTIPLES Investment Group initiated in 2009 working in retail & distributing medical Supplies , cosmetics & FMCGs ( 3000 SKUs of 62 companies ) to pharmacies as a start .
- Given the task of operating this company to Spin off the mother company and complete the strategic expansion plan set by the board to have a separate management team and entity.
- Managed to increase sales achievement 220 % in less than one year.
- Managed to increase market share by 75 % in parallel.
- Managed to decrease OPECs by 25 % in the same period.
- Minimizing overheads by 15 % of total company.
- Succeeded in increasing average Profitability Margin from 6.75 % to 9 %.
- Setting clear strategies & policies for different departments and operational teams ( sales , marketing , operations , inventory , financial , legal & HR ).
- Setting KPI's for company strategic development as well as operational functions and personnel of different departments , assessing and evaluating deliverables according to time plan.
- Setting rewarding & motivation system for all company employees to develop Sales oriented culture and mind set .
- Introduced new market segments and sectors like retail market ( supermarkets & groceries ) and Key accounts ( hypermarkets ) .
- Developing customer loyalty programs to different customer segments .
- Migrated from only distribution model to Agency & Soul agency for some products and brands.
- Introducing the franchisees and Soul Agency brands to the market over different segments .
- Achieving and exceeding the sales targets set for those brands since 1st Quarter .
- Handling franchise negotiations and legal documentations internally and externally with brand owners from Turkey & China .
- Setting marketing campaign for establishing brand identity in all major key accounts including different elements ( advertizing , promotions , sampling & local activities )
- Supervising the daily operations of the whole company to insure smooth business process and matching with development occurring in all sectors.
- Increasing company branches in several governorates insuring covering 80 % of Egypt market over 2 years.
- Doubling the distribution Fleet with maximum utilization for each unit.
- Building a central Call Center with well trained 28 Telesales over 2 shifts and unified short no. ( 16261 ) and marketing this service all over Egypt through different methods .
- Optimizing the functionality of certain departments as ( Fleet Management & Supply Chain )
- Reporting on monthly basis for the Management Board of the holding mother company with the improvement steps & updates taken.


Company Details

MDN

Cairo, Egypt

101-500 employees

FMCG, Import and Export , Logistics and Supply Chain

N/A

Apr 2010 to Jan 2014 (3 years 9 months)
Medical Sales & Marketing Director at ANDALUSIA HEALTHCARE GROUP

Experience Details

Medical Sales & Marketing Director

Administration, Business Development, Marketing/PR/Advertising

Manager

- ANDALUSIA HEALTHCARE GROUP is one of the major regional Healthcare provider in the Middle East , owning chain of hospitals and specialized medical centers in EGYPT & KSA
- Assigned several tasks within the group since joining , initiating sales departments for operating in various fields whether product or service .
- Building sales and marketing strategic plans for companies operating in fields of : Medical software , Medical Equipments , Pharmaceuticals , Hospital Management consultancy , Medical Marketing , Medical Insurance , Medical Maintenance & Healthcare Practice education.
- Building Database regarding : Customers , Markets & Competitors for each of the mentioned fields on national and regional scope .
- Generating and supervising major expansions , mergers & acquisitions proposed by CEO.
- Setting policies , visions and missions for the new companies and transmitting these ideas to the managing teams of each company .
- Setting Marketing Plans and Forecasts to different hospitals within the group .
- Coaching and developing Marketing Managers of different hospitals .
- Reporting directly to CEO and Board.


Company Details

ANDALUSIA HEALTHCARE GROUP

Cairo, Egypt

501-1000 employees

Healthcare and Medical Services, Information Technology Services, Medical Devices and Supplies

N/A

Jun 2009 to Apr 2010 (10 months)
Regional Sales Manager at DMS ( Data Management Systems )

Experience Details

Regional Sales Manager

Business Development, Operations/Management, Sales/Retail

Manager

- Data Management Systems is considered the biggest local software company operating in Egypt and Middle East region .
- Joined DMS ( Data Management Systems ) as HEALTH CARE UNIT Sales Manager .
- Responsible for full product portfolio ( main core products HIS , CIS & EMR , supportive products CRM and Tailored solutions & accompanying services )
- Operating in ME & NA region.
- Responsible for P&L of the unit
- Managed to raise the business volume from 2.5% to 8% of total company business
- Taking the responsibility for all these products regarding sales and marketing.
- Sales analysis , forecasting , budgeting & rewarding schemes.
- Generated new customer satisfaction and loyalty programs.
- Proposed new methods for pipeline and generating leads.
- Proposed new methods for planning , reporting and regulating activities of the field force.
- Monitoring & developing the sales force .
- Increase the business map over regional aspect.
- Diversification of some products to invade new untraditional markets .
- Gathering market and competitor feedback that was almost negligible.
- Applying for tenders in various sectors ( MOH , HI , Universities , Military sector & Private sector )
- Managing major key accounts & KOL personally ( Governmental , NGOs & Multinational companies ).


Company Details

DMS ( Data Management Systems )

Cairo, Egypt

501-1000 employees

Business Services - Other, Computer Software, Computer and Network Security

N/A

Jun 2006 to Jun 2009 (3 years)
Oncology Business Associate at Sanofi Aventis

Experience Details

Oncology Business Associate

Business Development, Administration, Sales/Retail

Experienced (Non-Manager)

- I was promoted to oncology Business associate ( Brand Manager ) at Aventis Pharma tacking the role of product manager and sales supervisor of Novell Chemotherapeutic drugs ( DOCETAXEL – IRINOTEKAN & LENOGRASTIM ) in Alex & Delta zone .
- Attending the merger of the new company Sanofi – Aventis in Egypt and responsible for the launch of new product ( OXALIPLATIN ) , sharing in its preparations for the launch and the launch itself , also responsible for its sales plan and forecast in the region.
- Maintaining & increasing market share of company and products.
- Achieving the company sales objective with over 100% for all years.
- Implementing global marketing and sales strategy with customizing to local markets according to cultural and behavioral aspects.
- Maintaining KOL and key accounts personally
- Developing new promotional materials that seized the global marketing approval for use worldwide in their promotional strategy.
- Designing specific promotional presentations for promotional activities.
- Also responsible for setting the sales forecast and sales analyses of my region on regular periodic bases ( annually , quarterly & monthly ).
- Training and couching new employees and colleges regarding medical data, marketing or selling skills.
- Responsible for allocating the optimum methods for utilizing our resources to insure best return on investment (although working under constricted budgets ).
- Also I became delegated the responsibilities of the regional sales manager legally with full empowerment and authorization


Company Details

Sanofi Aventis (multinational)

Alexandria, Egypt

501-1000 employees

Healthcare and Medical Services, Pharmaceuticals

N/A

Apr 2003 to Jun 2006 (3 years 2 months)

Education

MBA in Management

Education Details

MBA

Management , Marketing, Healthcare Management

Cambridge University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Cambridge University
2011 - 2014
College Diploma in N L P

Education Details

College Diploma

N L P

INLPTA, Egypt

A / Excellent / 85 -100%

N/A

N/A

INLPTA
2007 - 2007
Business Administration Diploma in Business Administration

Education Details

Business Administration Diploma

Business Administration

American University in Cairo (AUC), Egypt

A / Excellent / 85 -100%

N/A

N/A

American University in Cairo (AUC)
2003 - 2005
Bachelor of Medicine in Medicine

Education Details

Bachelor of Medicine

Medicine

Alexandria University, Egypt

Not specified

N/A

N/A

Alexandria University
1989 - 1998
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Last update 6 days ago.

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Profile Skills and Keywords

AdministrationAdobe PhotoshopArabicBusinessBusiness AdministrationBusiness DevelopmentBusiness PlanningBusiness Services - OtherBusiness-orientedComputer And Network SecurityComputer SoftwareCustomer ServiceEnglishExecutorFMCGFrenchGeneral ManagementHealthcare And Medical ServicesHealthcare ManagementHospital Development DirectorHospital DirectorImport And ExportInformation Technology ServicesInnovativeInternetLogistics And Supply ChainMBAManagementManaging DirectorMarketingMarketing ManagementMedicalMedical Devices And SuppliesMedical Sales & Marketing DirectorMedicineMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordN L PNegotiatorOncology Business AssociateOrganizerPharmaceuticalPharmaceuticalsProject ManagementPublic Relations (PR)Regional Sales ManagerRetailSalesSales MamagementSanofi AventisSoftware & IT

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Beginner

: Beginner

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Marketing

Marketing

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Sales

Sales

: Expert

: Extreme - I love it!

:

More than 7 years

Business Development

Business Development

: Expert

: Extreme - I love it!

:

More than 7 years

Business Planning

Business Planning

: Expert

: Extreme - I love it!

:

More than 7 years

Public Relations (PR)

Public Relations (PR)

: Expert

: Extreme - I love it!

:

More than 7 years

Adobe Photoshop

Adobe Photoshop

: Advanced

: Extreme - I love it!

:

5-7 years

Project Management

Project Management

: Advanced

: Extreme - I love it!

:

5-7 years

Fields of Expertise

FMCG

FMCG

: Expert

: Extreme - I love it!

:

5-7 years

Pharmaceutical

Pharmaceutical

: Expert

: Extreme - I love it!

:

More than 7 years

Retail

Retail

: Expert

: Extreme - I love it!

:

More than 7 years

Sales Mamagement

Sales Mamagement

: Expert

: Extreme - I love it!

:

More than 7 years

Marketing Management

Marketing Management

: Expert

: Extreme - I love it!

:

More than 7 years

Business Development

Business Development

: Expert

: Extreme - I love it!

:

More than 7 years

General Management

General Management

: Expert

: Extreme - I love it!

:

3-5 years

Management

Management

: Expert

: Extreme - I love it!

:

More than 7 years

Healthcare Management

Healthcare Management

: Expert

: Extreme - I love it!

:

5-7 years

Software & IT

Software & IT

: Expert

: Extreme - I love it!

:

3-5 years

Key Skills

Executor, Business-oriented, Negotiator, Organizer, Innovative

Online Presence

http://www.linkedin.com/profile/view?id=52263693&trk=nav_responsive_tab_profile

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