MY

Mohamed Yehia

Customer Relationship Officer (CRO)

Abbassia, Cairo, Egypt

Work Experience

  • Customer Relationship Officer (CRO)

    Arab Bank

    Jul 2024 - Jun 2025 -11 months

    • Job Details:Worked with clients directly as a customer relationship officer. Responsible for handling loan applications, issuing cards, and opening new accounts. Improved my knowledge of banking services by gaining extensive experience in banking operations and client contact.

  • Student Intern

    Banque Misr

    Sep 2023 - Jun 2025 -1 yr, 9 months

    • Job Details:Gained experience in both the corporate banking sector and the bank’s internal financial operations. Worked with banking certificates and loan processing. Developed a strong understanding of complex financial procedures and internal banking systems.

  • Student Intern

    Nasser Social Bank (NSB)

    Aug 2023 - Jun 2025 -1 yr, 10 months

    • Job Details:Handled a variety of financial services while working directly with clients. Managed certificates of deposit and assisted in issuing and processing debit and credit cards. Gained practical experience with auto and personal loan processes. Strengthened customer service and communication skills through hands-on interactions.

  • Student Intern

    Technology Park Company (TPC)

    Sep 2022 - Jun 2025 -2 yrs, 9 months

    • Job Details:Assisting with data entry, recording and maintaining accurate and complete financial records. Preparing financial reports, such as balance sheets and income statements, invoices, and other documents.

    • Education

    • Bachelor's Degree in Accounting and Information Technology

      Egypt-Japan University of Science and Technology (E-JUST)

      Jan 2021 - Jan 2025 - 4 yr

    Skills

    • Computer Skills
    • Excel VBA
    • Communicating skills
    • Microsoft skills

    Training & Certifications

    • Cert. IFRS

      ACCA·2023
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