MS
Mohamed Saber Elkholy
English Language Instructor
CairoWork Experience
May 2021 - Present -4 yrs
- Job Details:Develop and maintain relationships with existing customers to ensure customer satisfaction and loyalty. Identify and develop new sales opportunities through market research, cold calling, and networking. Prepare and present technical sales presentations to potential customers. Analyze customer needs and develop solutions to meet those needs. Negotiate pricing and terms of sale. Develop and maintain a sales pipeline to ensure consistent sales growth. Provide technical support to customers. Monitor market trends and competitive activity. Develop and implement sales strategies to increase market share. Prepare and submit sales reports to management. Participate in trade shows and industry events to promote products and services.
May 2019 - Present -6 yrs
- Job Details:Lesson planning and implementation, student assessment and feedback, collaboration and teamwork, extracurricular activity organization, adaptable teaching methods, professional development and continuous learning, record keeping and reporting.
New World Agency
May 2018 - May 2019 -1 yr
- Job Details:Performed various translation and interpretation duties from Spanish into English, including written texts, localization, internationalization, audio files, and live speaking presentations. Arranged concurrent translation during corporate meetings to allow English audience members to take part in Spanish-language events. Translated text projects, including legal documents, website content, news articles, and corporate reports. Upheld strict confidentiality policy when translating personal and diplomatic materials. Provided interpretation and transcription services as needed by corporate clients.
Bibliothek Egypt
- Job Details:Maintaining empathetic and professional front with the customers, answering support calls, emails, support tickets, providing instant troubleshooting via live chat tool, helping customers complete online payments, acknowledging customer complaints, solving customer complaints, processing different documents like applications, forms, and custom requests, constant communication with colleagues from various departments to offer efficient customer service, providing feedback on customer service efficiency.
Education
Bachelor's Degree in English Language and Literature
Ain Shams University (ASU)Jan 2019 - Jan 2024 - 5 yr
Skills
Languages
English
FluentSpanish
Intermediate