MR
Mohamed Ruhais
Security Officer at Chedi Katara Hotel & Resort – Stark Security Services
Doha, QatarWork Experience
Chedi Katara Hotel & Resort – Stark Security Services
Jan 2025 - Present -7 months
Qatar
- Job Details:Greet and assist guests, visitors, and VIPs with professionalism. Respond promptly to emergencies and manage evacuation and safety drills. Operate CCTV, FCC systems, and scanning equipment. Control staff, supplier, and contractor access points. Conduct property patrols and enforce hotel security policies. Supervise team operations and coordinate with department heads to resolve risks.
Mandarin Oriental Hotel Doha – Stark Security Services
Dec 2022 - Jan 2025 -2 yrs, 1 month
Qatar
W Doha Hotel & Residences – Stark Security Services
Oct 2020 - Dec 2022 -2 yrs, 2 months
Qatar
Sheraton Grand Hotel
Jul 2017 - Nov 2018 -1 yr, 4 months
- Job Details:Delivered warm, professional greetings and assistance to guests, ensuring a smooth check-in and check-out. Safely handled luggage, coordinated valet services, and arranged transportation for guests and VIPs. Provided accurate and engaging information on hotel amenities, local attractions, and cultural highlights. Assisted with special guest requests, ensuring personalized and memorable service. Maintained impeccable lobby presentation and supported the concierge with tour and taxi bookings. Escorted guests to rooms while handling baggage with care and efficiency. Supported the front desk in managing guest inquiries and service arrangements. Assisted in VIP arrivals, ensuring privacy and discretion.
Education
Bachelor's Degree in Microsoft Office Applications
Soft View Computer & IT AcademyJan 2010 - Jan 2011 - 1 Year
Bachelor's Degree
Al Aqsa National SchoolJan 2009 - Jan 2009 - 0 Months
Skills
- Team Supervision & Leadership
- Bell desk & guest services management
- emergency response & crisis management
- VIP & executive guest assistance
- Surveillance & scanning systems (CCTV, FCC ops)
- Access control procedures
- Risk assessment & incident reporting
- Luggage handling & logistics coordination
- Computer proficiency (Microsoft Office)
- Problem Solving & Conflict Resolution
Languages
English
FluentTamil
FluentHindi
FluentMalayalam
FluentArabic
Beginner