MR
Mohamed Refaat
IT Support Officer
Beni Suef, EgyptWork Experience
Egyptian Armed Forces
Sep 2024 - Jun 2025 -9 months
Egypt
- Job Details:Supported IT infrastructure and network operations. Handled technical troubleshooting and system monitoring. Ensured secure data communication across internal networks.
Aura Communication
Apr 2023 - Jan 2024 -9 months
Egypt
- Job Details:Configured and maintained Cisco routers and switches. Resolved connectivity issues and performed system checks. Documented network designs and configurations.
Education
Bachelor's Degree
Beni Suef University (BSU)Jan 2023
Diploma in Information Technology
IT Gate Academy
Skills
- Network Fundamentals (TCP/IP, OSI Model, IPv4/IPv6)
- Cisco Routers & Switches Configuration
- Routing Protocols (OSPF, EIGRP, RIP)
- VLANs, Subnetting, ACLs
- Network Security (VPNs, Firewalls)
- Network Automation (Introductory Python, Cisco DevNet)
- Troubleshooting (Ping, Traceroute, Wireshark)
- Cisco Packet Tracer & GNS3
Languages
Arabic
FluentEnglish
Fluent