Mohamed Ragab Serogy

Retail Store Manager

• Job Details:Initiated daily branch cleanliness and hygiene standards ensuring a premium shopping environment. Trained sales teams on upselling techniques, improving average transaction value. Boosted average basket sales from 2.90 to 3.4 (17% increase) by implementing upselling strategies and staff incentive programs. Revitalized stagnant inventory sales, achieving consistent monthly growth in slow-moving product categories. Trained 15+ staff members on advanced sales techniques, improving team performance metrics. Monitored and optimized KPIs to align with corporate objectives.

Team Leader, Sales Operations

• Job Details:Trained 20 sales staff across major branches on modern selling techniques. Conducted product knowledge workshops. Managed high-demand inventory during Carrefour B Tech festivals, ensuring 90% availability of top-selling items through real-time stock tracking. Achieved monthly sales targets consistently with 100% attainment. Championed market share for Elaraby in home appliances & TV section during Carrefour festival, surpassing competitors by 15% revenue growth.