Mohamed Nasser

Data & AI Engineer | Technical Specialist

• Job Details:Designing and implementing end-to-end virtual assistant solutions using Watson Assistant and WatsonX.ai. Building RAG-based chatbot architecture using Watson Discovery. Creating user flows and logic using Watson Orchestrate (Assistant Builder). Integrating AI solutions with business platforms and ticketing systems for seamless handoff to live agents. Performing data integration using IBM ITX and transforming SWIFT messages. Conducting API and manual testing for AI and integration services. Preparing and delivering live demos for internal and clients. Supporting technical proposal creation and client presentations. Collaborating with cross-functional teams to align AI use cases with business needs. Analyzing chatbot interactions and identifying areas for optimization.