Mohamed Mahdy

Sales & PR Manager

• Job Details:Led a high-performing sales team to promote translation services and expand client base. Managed inbound/outbound communication channels, ensuring timely and high-quality responses. Conducted customer satisfaction evaluations and resolved client issues promptly. Led internal training on English communication and client interaction strategies for the sales team, focusing on enhancing cross-cultural communication. Initiated corporate partnerships and secured new contracts through outreach and negotiation. Collaborated with the marketing team to refine targeting strategies and lead generation efforts. Developed and maintained long-term relationships with corporate clients, enhancing brand loyalty and service contracts.

Store Manager | PR & External Collaboration Officer

• Job Details:Directed all sales operations of the store, overseeing electronics and appliance sales. Delivered exceptional customer service, maintained strong post-sale relationships. Tripled store sales volume over the employment period. Opened corporate contracts and built external collaboration channels. Awarded 'top performer in installment sales' for consecutive months. Managed full branch operations including inventory, accounting coordination, and staff performance tracking. Developed and maintained long-term relationships with corporate clients, enhancing brand loyalty and service contracts.

Store Manager

• Job Details:Managed daily operations, sales, and inventory for consumer electronics. Increased sales performance by over 3x and achieved national recognition. Led the branch to top national ranking in 2016, winning a company-sponsored trip to Romania. Built long-term client relationships and resolved high-level service issues. Managed full branch operations including inventory, accounting coordination, and staff performance tracking. Developed and maintained long-term relationships with corporate clients, enhancing brand loyalty and service contracts.