MA

Mohamed Kamal Amer

customer service intern

Cairo, Egypt

Work Experience

  • customer service internInternship

    Banque Misr

    Aug 2025 - Sep 2025 -1 month

    Egypt , Gharbia

    • Job Details:supported the customer service team with daily client inquiries and service requests. assisted in account opening, card issuance, and customer data updates. operated internal banking systems and followed customer relationship protocols. developed communication, problem-solving, and time management skills through client interactions. ensured adherence to compliance and confidentiality standards in all tasks.
  • Accounting internInternship

    National company Safi

    Aug 2024 - Sep 2024 -1 month

    Egypt

    • Job Details:performed data entry and recorded daily financial transactions in accounting systems. assisted in preparing monthly financial reports and account reconciliations. maintained accurate filing and organization of invoices and financial documents. utilized accounting software and excel to manage and update financial records. supported compliance checks and internal control procedures. collaborated with the finance team to ensure timely and accurate reporting.
  • Education

    • Bachelor's Degree in Accounting

      Tanta University

      Jan 2021 - Jan 2025 - 4 yr

    Activities

    • Volunteer at Hayah Karima Foundation

      Volunteering

      Mar 2023 - Dec 2024 -1 year, 9 months

    Skills

    • Communication
    • Time Management
    • MS Word
    • Problem-Solving
    • excel
    • Odoo ERP
    • powerpoint
    • Basic Accounting Software

    Languages

    • Arabic

      Fluent
    • English

      Intermediate

    Training & Certifications

    • Advanced Microsoft Excel

      365 Data Science·2024
    • Introduction to Excel

      365 Data Science·2024
    • Employability Skills Track

      Aspire Consulting and Training·2023
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