Mohamed Hannan

Restaurant and Cafe Manager

• Job Details:Played key role in delivering sales increase through superior performance against objectives in sales, profitability and customer service. Hire, train, coach, and develop staff, with the express purpose of integrating talented individuals into a team capable of exceeding all customer and corporate expectations with regard to service, food safety, and restaurant cleanliness. Ensure customers were satisfied with every part of the flooring experience, from initial greeting through order completion. Approve stock supply orders, conduct inspections, and ensure fridge rotation, manage to reduce food waste. Delegate employee work schedules and tasks, providing feedback and constructive criticisms as needed.

Restaurant Manager

• Job Details:Coordinated and maintained the front of house operations ensuring supervision of serving staff, maintaining standards of quality service and safety. Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service. Conducted timely performance evaluations for all front of house staff. Skillfully interacted with external vendors to obtain the best quality in pricing and product.

Store Manager

• Job Details:Educated and trained staff members and scheduled their shifts. Supervised the ordering of product, inventory control, and merchandising. Taught the shop accounting system to key associates and ensured their understanding of accounting measures and practices. Maintained inventory through ordering supplies, tracking use of supplies, and record keeping. Prepared a wide variety of brewed coffee drinks and espresso coffee drinks.