Mohamed Ezzeldin

Credit Controller

• Job Details:Manage credit risk for a portfolio of customers with combined credit exposure of over AED 10 million, ensuring financial stability. Implement proactive collection strategies that reduced DSO (days sales outstanding) from 65 to 45 days within 6 months. Successfully resolve long-standing bad debt issues, recovering AED 500,000+ in previously written-off accounts. Develop and maintain strong relationships with key accounts, balancing strict credit policies with customer satisfaction. Collaborate with sales and finance teams to create credit risk assessment procedures that reduced new account defaults. Generate comprehensive aging analysis and collection efficiency reports, providing actionable insights for executive decision-making.

Order Management Supply Chain and Logistics Team Leader

• Job Details:Lead and optimize end-to-end supply chain operations for institutional, FNB & QSR divisions, ensuring on-time delivery performance and high inventory accuracy. Manage and mentor a team of supply chain professionals, implementing performance metrics that improved team productivity. Develop and implement strategic inventory allocation processes for critical stock, reducing stockouts while maintaining optimal inventory levels. Establish comprehensive customer return tracking system, decreasing processing time and improving customer satisfaction scores. Design and implement streamlined requisitioning processes, reducing order processing time and minimizing errors. Collaborate with production departments to optimize delivery schedules, resulting in reduction in lead times. Restructure inventory management procedures, improving stock visibility and reducing carrying costs.

Logistics Specialist

• Job Details:Managed inventory worth AED 5+ million, implementing cycle counting procedures that improved accuracy. Coordinated with suppliers to optimize procurement processes, reducing lead times and cutting supply costs. Redesigned warehouse layout and labeling system, increasing picking efficiency and reducing fulfillment errors. Analyzed shipping and delivery data to identify and eliminate process bottlenecks, improving overall logistics efficiency. Implemented new logistics IT systems that automated manual processes, saving labor hours weekly. Led cross-functional process improvement initiatives that enhanced compliance and reduced operational risks.