Mohamed Elshelawy

Dispensing Pharmacist

• Job Details:Enhanced patient care by providing accurate medication information and advice. Optimised workflow processes to enhance productivity within the team. Improved patient satisfaction with thorough advice on over-the-counter treatments. Advised patients on potential side effects or interactions with other drugs; increased awareness. Handled complaints tactfully and efficiently; maintained customer satisfaction levels. Ordered and purchased pharmaceutical supplies, medical supplies and drugs. Applied therapeutics knowledge and skills, enabling patients to receive safe and effective medication. Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty. Managed pharmacy budgets through inventory management.

HR Manager

• Job Details:Implemented HR policies and procedures for legal compliance. Collaborated closely with senior leadership team on strategic HR decisions. Conducted regular performance evaluations, identified areas of improvement. Reviewed job descriptions periodically, kept them abreast of current roles. Recruited, hired and trained new employees to optimise profitability. Improved business HR policies by guiding and collaborating with managers.

Dispensing Pharmacist

• Job Details:Ensured accuracy in dispensing prescriptions, ensuring safety for patients. Advised patients on potential side effects or interactions with other drugs; increased awareness.