ME
mohamed elseady
costumer service
Cairo, EgyptWork Experience
elhoreya company
Jul 2023 - Dec 2023 -5 months
Egypt
- Job Details:handling inquiries and resolving issues by answering customer questions, communicating clearly and effectively, actively listening to customer needs, customer feedback and improvement by gathering customer feedback and suggestions, contributing to the development of customer service strategies.
british american tobacco
Jan 2021 - May 2025 -4 yrs, 4 months
Egypt
- Job Details:supervising, motivating, and training sales representatives and monitoring sales performance and providing feedback, understanding customer needs and providing solutions and handling customer inquiries and complaints also building and maintaining customer relationships, tracking sales metrics and generating reports and collaborating with other departments.
air point
Egypt
- Job Details:sales targets working towards achieving assigned sales goals, tracking sales progress and reporting to management
talabat
Egypt
- Job Details:developing and implementing brand strategies to increase brand awareness and customer engagement, monitoring market trends and consumer behavior to inform brand management decisions
Education
Bachelor's Degree in business administration, finance
Canadian International College (CIC)Jan 2023
Skills
- Digital Marketing
- word
- power point
- excel
- Team Work
- Communication
- Problem Solving
- Creative Thinking
- Decision Making
- Negotiation
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Languages
Arabic
FluentEnglish
Fluent