ME

mohamed elseady

costumer service

Cairo, Egypt

Work Experience

  • costumer service

    elhoreya company

    Jul 2023 - Dec 2023 -5 months

    Egypt

    • Job Details:handling inquiries and resolving issues by answering customer questions, communicating clearly and effectively, actively listening to customer needs, customer feedback and improvement by gathering customer feedback and suggestions, contributing to the development of customer service strategies.
  • brand ambassador

    british american tobacco

    Jan 2021 - May 2025 -4 yrs, 4 months

    Egypt

    • Job Details:supervising, motivating, and training sales representatives and monitoring sales performance and providing feedback, understanding customer needs and providing solutions and handling customer inquiries and complaints also building and maintaining customer relationships, tracking sales metrics and generating reports and collaborating with other departments.
  • junior sales representative

    air point

    Egypt

    • Job Details:sales targets working towards achieving assigned sales goals, tracking sales progress and reporting to management
  • marketing brand specialist

    talabat

    Egypt

    • Job Details:developing and implementing brand strategies to increase brand awareness and customer engagement, monitoring market trends and consumer behavior to inform brand management decisions
  • Education

    • Bachelor's Degree in business administration, finance

      Canadian International College (CIC)

      Jan 2023 

    Skills

    • Digital Marketing
    • word
    • power point
    • excel
    • Team Work
    • Communication
    • Problem Solving
    • Creative Thinking
    • Decision Making
    • Negotiation
    View More

    Languages

    • Arabic

      Fluent
    • English

      Fluent
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