Mohamed Elsayed

After-Sales Manager at Auto Park Motors W.L.L.

Ar Rifa', Bahrain

Auto Park Motors W.L.L.

Oct 2024 - Present -9 months

Bahrain

Job Details:Leading multi-brand after-sales operations and workshop management. Improving service processes, team KPIs, and customer satisfaction scores. Coordinating with parts and sales departments to streamline operations.

Alkathiri Motors Co. Ltd.

Feb 2021 - Aug 2024 -3 yrs, 6 months

Saudi Arabia

Job Details:Managed after-sales teams across multiple service centers. Developed customer retention strategies and technical training programs. Oversaw warranty, service campaigns, and DMS operations.

ALJ Auto Jameel LLC

May 2018 - Oct 2020 -2 yrs, 5 months

Egypt

Job Details:Managed full workshop operations including diagnostics, customer care, and warranty. Implemented CSI improvement initiatives and technical audit compliance. Supervised vehicle repair quality and workflow processes.

Nasser Bin Khaled Automobiles (NBK)

Feb 2015 - Dec 2017 -2 yrs, 10 months

Qatar

Job Details:Oversaw front office operations, customer interactions, and job order processing. Enhanced service team communication and scheduling efficiency.