
mohamed ellaban
Compensation & Benefits Specialist at Xceed
Maadi, Cairo, EgyptWork Experience
Compensation & Benefits Specialist
Xceed
Jan 2020 - Present -5 yrs, 4 months
- Job Details:I began my career as a medical insurance account manager, overseeing all aspects of medical insurance administration, including contract management, tenders, invoicing, administrative tasks, and handling employee complaints. Over time, my role expanded into reward management, where I took on responsibilities such as outsourced payroll management and performance management systems, ensuring efficient payroll operations and alignment between employee performance and company objectives. Most recently, I have been actively involved in job description development, contributing to the creation of structured and strategic role definitions that support talent management and organizational growth.
Call Center Agent and Support Team Member
Xceed
Jan 2016 - Jan 2020 -4 yrs
- Job Details:Worked as a call center agent and support team member at Xceed, where I provided excellent customer service and support to clients.
Skills
Languages
English
BeginnerArabic
Beginner
Training & Certifications
HR Diploma
Human capital·2024