Mohamed El Desuki

Front Office Executive

• Job Details:handled guest bookings, check-ins, and inquiries with a focus on exceptional customer service. maintained accurate records and ensured smooth front desk operations.

receptionist / trip sales

• Job Details:managed front desk operations, including guest check-ins and payment processing. organized and sold trip packages, addressing customer inquiries to enhance guest satisfaction.

call center agent

• Job Details:exceeded team performance targets through effective communication and persuasion. developed strong customer service and conflict resolution skills.