
Mohamed El Desuki
coordinator
Giza, EgyptWork Experience
al-amin hotel
Nov 2022 - Sep 2025 -2 yrs, 10 months
Egypt
- Job Details:handled guest bookings, check-ins, and inquiries with a focus on exceptional customer service. maintained accurate records and ensured smooth front desk operations.
al-waseem hotel
Jan 2021 - Sep 2025 -4 yrs, 8 months
Egypt
- Job Details:managed front desk operations, including guest check-ins and payment processing. organized and sold trip packages, addressing customer inquiries to enhance guest satisfaction.
Jan 2021 - Sep 2025 -4 yrs, 8 months
Egypt
- Job Details:exceeded team performance targets through effective communication and persuasion. developed strong customer service and conflict resolution skills.
itac travel
Jan 2020 - Dec 2020 -11 months
Egypt
- Job Details:promoted and sold customized travel packages to tourists. collaborated with clients to design itineraries tailored to their preferences.
Education
Bachelor's Degree in law
Helwan University