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Mohamed El Desuki

coordinator

Giza, Egypt

Work Experience

  • Front Office Executive

    al-amin hotel

    Nov 2022 - Sep 2025 -2 yrs, 10 months

    Egypt

    • Job Details:handled guest bookings, check-ins, and inquiries with a focus on exceptional customer service. maintained accurate records and ensured smooth front desk operations.
  • receptionist / trip sales

    al-waseem hotel

    Jan 2021 - Sep 2025 -4 yrs, 8 months

    Egypt

    • Job Details:managed front desk operations, including guest check-ins and payment processing. organized and sold trip packages, addressing customer inquiries to enhance guest satisfaction.
  • call center agent

    Jan 2021 - Sep 2025 -4 yrs, 8 months

    Egypt

    • Job Details:exceeded team performance targets through effective communication and persuasion. developed strong customer service and conflict resolution skills.
  • trip sales agent

    itac travel

    Jan 2020 - Dec 2020 -11 months

    Egypt

    • Job Details:promoted and sold customized travel packages to tourists. collaborated with clients to design itineraries tailored to their preferences.
  • Education

    • Bachelor's Degree in law

      Helwan University

    Skills

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