mohamed eid

Shift Manager

• Job Details:Trained and mentored new employees to maximise team performance. Kept employees operating productively to meet business and customer needs. Maintained neat and tidy workstation to promote cleanliness and sanitation guidelines. Supervised activities of workers and enforced safety regulations. Delivered quality service by providing warm and welcoming environment. Maintained excellent guest satisfaction by providing attentive, proactive and helpful service. Guided guests through menus while demonstrating detailed knowledge of dishes and ingredients. Handled customer complaints and restored satisfaction through tactful communication and swift resolution. Increased order value by upselling sides, drinks and desserts. Followed health and hygiene standards when handling food and cleaning restaurants. Demonstrated safe food handling standards at all times.

Head Waiter

• Job Details:Delivered exceptional service by greeting and serving customers in timely, friendly manner. Kept tables clear of used crockery, glassware and cutlery. Accurately received and processed orders, noting dietary requirements to maintain customer satisfaction.

Food Server

• Job Details:Warmly greeted guests upon arrival to create welcoming atmosphere. Cleaned and set tables quickly after customers left to maximise restaurant capacity. Prepared tables for guests and reset tables between customers. Polished glasses and cutlery to pristine standards. Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.