MD

Mohamed deeb

Customer Account Manager at AMZ Arabia

Cairo, Egypt

Work Experience

  • Customer Account Manager

    AMZ Arabia

    Aug 2024 - Present -1 yr

    Egypt

    • Job Details:Taking the overall accountability of the clients’ accounts and provide the required customer support and coordination with our partners. Being the point of contact with our clients, providing complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition levels and profitability on Amazon marketplaces.
  • Travel Advisor

    Concentrix - Expedia Account

    Aug 2023 - Present -2 yrs

    Egypt

    • Job Details:An excellent communicator with in-depth knowledge of domestic and international travel destinations. Possess outstanding negotiation and sales skills. Proficient in using global distribution systems (GDS) such as Amadeus, assisting clients to determine their travel needs, budgets and preferences. Sells and coordinates transportation, flight tickets, accommodations, insurance, tours and activities.
  • Business Development Specialist

    Airship Logistics

    Aug 2022 - Present -3 yrs

    Egypt

    • Job Details:Develop and maintain client relationships. Coordinate with sales teams to develop mutually beneficial proposals. Negotiate contract terms with clients and communicate with stakeholders.
  • Selling Partner Support Advisor

    Amazon

    Aug 2019 - Aug 2021 -2 yrs

    Egypt

    • Job Details:Acting as an advocate for the perfect seller interaction. By serving as the first resolution point for associates, assist associates in diagnosing technical, operational, system and process issues and propose solutions that will remove barriers to enable resolutions for sellers.
  • Education

    • Bachelor's Degree in Business Administration

      Misr higher institute for commerce & computers

      Jan 2010 

    Skills

    • Business Analysis
    • Problem Solving
    • Negotiation
    • Project Planning
    • Communication
    • Business Development
    • Expert user for Microsoft Office tools
    • operation management
    • presenting
    • Human interacting

    Languages

    • Arabic

      Fluent
    • English

      Fluent
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