MD
Mohamed deeb
Customer Account Manager at AMZ Arabia
Cairo, EgyptWork Experience
AMZ Arabia
Aug 2024 - Present -1 yr
Egypt
- Job Details:Taking the overall accountability of the clients’ accounts and provide the required customer support and coordination with our partners. Being the point of contact with our clients, providing complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition levels and profitability on Amazon marketplaces.
Concentrix - Expedia Account
Aug 2023 - Present -2 yrs
Egypt
- Job Details:An excellent communicator with in-depth knowledge of domestic and international travel destinations. Possess outstanding negotiation and sales skills. Proficient in using global distribution systems (GDS) such as Amadeus, assisting clients to determine their travel needs, budgets and preferences. Sells and coordinates transportation, flight tickets, accommodations, insurance, tours and activities.
Business Development Specialist
Airship Logistics
Aug 2022 - Present -3 yrs
Egypt
- Job Details:Develop and maintain client relationships. Coordinate with sales teams to develop mutually beneficial proposals. Negotiate contract terms with clients and communicate with stakeholders.
Selling Partner Support Advisor
Amazon
Aug 2019 - Aug 2021 -2 yrs
Egypt
- Job Details:Acting as an advocate for the perfect seller interaction. By serving as the first resolution point for associates, assist associates in diagnosing technical, operational, system and process issues and propose solutions that will remove barriers to enable resolutions for sellers.
Education
Bachelor's Degree in Business Administration
Misr higher institute for commerce & computersJan 2010